Banfield Pet Hospital ico

Banfield Pet Hospital

Pet HospitalVirginiaAlbemarle CountyCharlottesvilleCommunity Street

101 Community St, Charlottesville, VA 22911, USA

3.0

I recently adopted a cat from the ASPCA. I was given a list of clinics for the 1st free checkup. I immediately wanted to go to Banner Pet Hospital. I had a shared with me about her wonderful experience. I scheduled my free visit, only to find it my coupon expired. The staff told me about the coupon for a free exam. Huge relief. Dr. Costa, was so positive and shared information that I found easy to understand and follow up on. Sam is spectacular and caring. I feel more confident at as a pet parent. Will be returning when needed.

Tenise Gibson
  • Overview
  • (434) 975-0085
  • www.banfield.com

Hours

Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed

Welcome to Banfield Pet Hospital

For pet owners in Charlottesville, Virginia, seeking comprehensive and consistent veterinary care, Banfield Pet Hospital, located at 101 Community St, Charlottesville, VA 22911, USA, stands as a well-known and widely accessible option. As a prominent player in the "Pet Hospital" category, Banfield provides a broad range of veterinary services, from routine preventative care to more complex medical and surgical procedures. With phone numbers (434) 975-0085 and +1 434-975-0085, this clinic is part of a larger national network, allowing for standardized care and a focus on wellness, often through its signature Optimum Wellness Plans.

The environment at Banfield Pet Hospital in Charlottesville is designed to be professional, welcoming, and reassuring for both pets and their owners. Customers consistently highlight the positive demeanor of the staff, describing them as "super helpful," "super kind," and "caring." This human element is crucial in creating a supportive atmosphere, especially for nervous pet parents or anxious animals. The clinic strives to ensure that pets, even those prone to anxiety, can "relax," indicating a commitment to gentle handling and a calming approach. While not explicitly detailed in reviews, Banfield locations typically feature clean, well-lit examination rooms and a structured reception area, aiming for efficiency in managing appointments. The emphasis on clear communication and reassurance from staff members like Carolanne, Sam, and Dr. Costa or Dr. Dombrowe, contributes significantly to a comfortable and trustworthy environment. This focus on a positive experience helps pet owners feel confident in the care their beloved companions receive.

Banfield Pet Hospital offers a comprehensive suite of veterinary services, positioning itself as a full-service "Pet Hospital" capable of addressing a wide array of pet health needs. Their general services include routine wellness exams, a cornerstone of preventative medicine, and a variety of vaccinations tailored to protect pets from common diseases. Microchipping services are available for permanent identification. The clinic also provides dental care, which typically includes professional cleanings and extractions, vital for oral health. Surgical services, such as spaying and neutering, are also offered. Beyond these, Banfield provides diagnostic and imaging services, utilizing methods like digital radiography and in-house laboratory diagnostics to accurately diagnose illnesses and injuries. Additional services extend to medical grooming, pharmacy options, and even end-of-life care, demonstrating a holistic approach to pet health. Their services are designed to be integrated, especially through their Optimum Wellness Plans, which bundle preventative care services to encourage consistent health monitoring and early detection of potential issues. They also offer nutritional counseling and behavioral advice to support overall pet well-being.

Several features distinguish Banfield Pet Hospital and contribute to its appeal for pet owners. A key feature is the emphasis on client education and informed decision-making. As noted in reviews, veterinarians like Dr. Costa and Dr. Dombrowe are praised for being "so positive and shared information that I found easy to understand and follow up on." They are described as "very thorough" and ensuring pet parents "made an informed decision" by explaining different options. This commitment to transparency and empowering pet owners is highly valued. The professionalism and compassion of staff members like Sam and Carolanne, who can get an "anxious kitty to relax," demonstrate a high level of skill in animal handling and client reassurance. A significant feature of Banfield's model is its Optimum Wellness Plans (OWP). These are not pet insurance, but rather annual packages of preventive care services paid via monthly or yearly installments, designed to make routine care affordable and predictable. OWPs typically include unlimited office visits, annual comprehensive exams, routinely recommended vaccinations, diagnostic testing (like blood work and fecal exams), and discounts on other Banfield products and services. Some higher-tier plans also include annual dental cleanings and additional diagnostic tests. This structured approach to wellness care helps pet parents stay on top of their pet's health. Furthermore, Banfield offers virtual services, including 24/7 access to veterinary professionals through "Pet Chat™" and virtual office visits, providing convenient access to advice and consultations from home. The brand's widespread presence across the U.S. also means that pet medical records are accessible at any Banfield location, a significant advantage for pet owners who travel or relocate.

Banfield Pet Hospital actively promotes its services, with a strong focus on its Optimum Wellness Plans. For prospective clients, the Charlottesville location's phone numbers (434) 975-0085 and +1 434-975-0085 are the primary contact points for specific pricing and current offers. Banfield's website typically features detailed information on their OWP packages for puppies, kittens, dogs, and cats, often highlighting savings of "more than 30%" compared to paying for individual services. They regularly offer promotions such as a "coupon for a free exam" for new clients or adopted pets, as mentioned in customer reviews, which can be a significant relief for new pet parents. The OWP includes unlimited office visits, which means pet owners don't pay an additional exam fee each time they visit. They also provide discounts on most other Banfield products and services not included in the OWP. Banfield’s national presence allows for consistent pricing models and promotions across their hospitals. Customers are encouraged to visit the Banfield website or call the Charlottesville clinic directly to explore the various OWP tiers (Active Care, Active Care Plus, Special Care) and understand what each package includes, as well as any current enrollment incentives or seasonal specials on specific services or products.

Banfield Pet Hospital Photos

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Banfield Pet Hospital Location

101 Community St, Charlottesville, VA 22911, USA

Reviews

I recently adopted a cat from the ASPCA. I was given a list of clinics for the 1st free checkup. I immediately wanted to go to Banner Pet Hospital. I had a shared with me about her wonderful experience. I scheduled my free visit, only to find it my coupon expired. The staff told me about the coupon for a free exam. Huge relief. Dr. Costa, was so positive and shared information that I found easy to understand and follow up on. Sam is spectacular and caring. I feel more confident at as a pet parent. Will be returning when needed.

May 14, 2025 · Tenise Gibson

Everyone at this clinic was super helpful. I was so nervous because it was my kitty’s first vet visit. Carolanne was super kind and reassured me before my appointment. During my appointment, Sam and Dr. Dombrowe were very thorough. They explained to me the different options I had and made sure I made an informed decision. They were also able to get my anxious kitty to relax which was super kind. Overall I would 100% recommend this clinic to anyone with a pet they love.

Mar 14, 2025 · Khadra Omar

My visit here with my pet was the best. Dr Costa and Dr Dombrowe treated my puppy like she was their own. The front desk staff to include Courtney and Samantha was very helpful in answering any questions that I had. They followed up after surgery and explained every step of the way. They made sure I understood my dogs medical condition, costs, and gave me all options that I needed. I really appreciate everything you guys have done. This is the best vet I’ve ever been to.

Dec 24, 2024 · Candice Sandy

Easy and friendly appts. Dr. Dombrowe is the best! She has done such a great job with my Daisy girl. Always makes it a comfortable and informative visit. Will continue to come back!

Apr 01, 2025 · Tyra Drouillard

We visited the Banfield Pet Hospital inside PetSmart at Forest Lakes on 5.25.19 because a day or two before my mother had noticed that our 10 year old Brussels Griffon, Juju was just not acting her normal self. I woke up that morning with a text for my mother asking me to keep an eye on her, due to her not acting right. This being a dog that the second you take a step is right on our heels is suddenly not moving at all. So I immediately called Banfield to see if they had an opening or when was the soonest they could see us. They were able to see us that afternoon, we were hopeful... We arrived for our appointment, no one seemed to know why we were there, even though I had given explicit detail when making the appointment. While waiting to be seen Juju had used the restroom all over me. She hadn't been eating or drinking, at least not that we had seen. Who I assume was a Tech decided to take her to the back, she said they were going to do blood work. That is all we were told. She was then brought back, someone else walked into the room - she never introduced herself. They proceeded to tell us that they took a fecal sample along with blood and it would take about 10 minutes to get the results. Once the results were done they said that their primary concern had been her liver or her kidneys, but that they were fine. Everything else on her bloodwork was all over the place though. They told us she probably just got into something - which we highly doubted - and it was irritating her gut which was why she wasn't eating or drinking so she was just very dehydrated. They gave us 3 options - take her somewhere that could do continuous IV fluids (Bc a 'Pet Hospital' can't do that?), give her subcutaneous fluids, or euthanize her! Needless to say the last option was off the table. We went for the subcutaneous fluids and antibiotics and hoped for the best because they didn't seem too concerned, and after all they were the professionals, right? Well this went on for 2 more days. We couldn't get her to eat or drink. We managed to get some fluids in her only by force feeding her with a syringe. So by Monday afternoon (Memorial Day) I'd had enough and we went to the Emergency Vet. Before even running a single test they knew what was wrong. She wasn't showing any of the classic symptoms but they suspected that she had an infected uterus, which was life threatening. The worst part for us at this point was realizing we had already taken her to a vet and they completely missed this! They charged us $300 and did absolutely nothing. They did an X-Ray to confirm, which it did along with a mass. So her life was a risk and she needed emergency surgery. At this point she was so weak she would most likely not have survived the surgery. So we had to make to horrible decision to end her suffering, even though it was the hardest thing for us. I have waited this long to write a review for Banfield because I have been very angry. They claim to be a Pet Hospital, yet when we really needed a pet hospital they got it totally wrong and maybe if we had known what the real problem was sooner we might have had a chance to save our sweet girl. I write this as a warning. Make sure you trust the vet you take your animals to, I can promise you we will not be taking any of our pets back to Banfield and if I could give a negative rating I would.

Jun 16, 2019 · Rachel Elliott

Pet Hospital