
Banfield Pet Hospital
Pet HospitalMassachusettsWorcester CountyLeominsterCommercial Road
89 Commercial Rd, Leominster, MA 01453, USA
4.0
Very nice and respectful staff. Loved the receptionists, they made sure all my questions regarding a travel certificate were answered. Also, they’re really cheap. 10/10 will come back.
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Overview
- (978) 466-5126
- www.banfield.com
Hours
Pet Hospital
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Welcome to Banfield Pet Hospital
Welcome to Banfield Pet Hospital, located at 89 Commercial Rd, Leominster, MA 01453, USA. As a well-regarded member of the Pet Hospital category, Banfield Pet Hospital is committed to providing comprehensive veterinary care for your beloved pets. You can reach them by phone at (978) 466-5126 or their mobile number +1 978-466-5126.
Based on the positive feedback from real customers, Banfield Pet Hospital in Leominster stands out for its welcoming and efficient staff, affordability, and the genuine care they provide to animals. One reviewer specifically praised the receptionists for their helpfulness in answering all their questions regarding a travel certificate, indicating that the clinic offers services beyond routine medical care and is knowledgeable about pet travel requirements. This customer also noted the affordability of the services, stating they are "really cheap" and expressing a strong intention to return with a perfect "10/10" rating.
Another enthusiastic reviewer shared an overwhelmingly positive experience, stating that this Banfield location "takes the cake" compared to all other veterinary clinics they have visited. They described the workers as "amazing, sweet, kind, and caring," emphasizing the compassionate approach of the entire team. This pet owner brought their two cats to the clinic and was impressed not only by the care their animals received but also by the educational aspect of the visit, as the staff took the time to explain various aspects of pet care. The reviewer expressed deep gratitude for the excellent treatment their cats received and affirmed their strong commitment to returning to this Banfield location for future veterinary needs.
From these encouraging reviews, we can infer several key features and positive attributes of Banfield Pet Hospital in Leominster:
- Respectful and Nice Staff: Customers consistently highlight the positive interactions with the clinic's personnel, from the receptionists to the veterinary technicians and doctors.
- Helpful with Travel Certificates: The clinic demonstrates knowledge and willingness to assist pet owners with specific requirements such as travel certificates, indicating a broader understanding of pet needs beyond just medical treatment.
- Affordable Pricing: One reviewer explicitly mentioned the cost-effectiveness of the services, suggesting that Banfield Pet Hospital in Leominster offers competitive and accessible pricing.
- Amazing, Sweet, Kind, and Caring Workers: The staff is described with a multitude of positive adjectives, emphasizing their compassionate and gentle approach to animal care.
- Excellent Care for Cats (and likely other pets): The positive experience with two cats indicates a proficiency in feline care, and likely extends to other common companion animals like dogs.
- Focus on Pet Owner Education: The staff takes the time to educate pet owners, empowering them with knowledge to better care for their animals.
While the provided reviews do not offer specific details about the physical environment of the Banfield Pet Hospital in Leominster, Banfield as a national chain typically maintains clean, organized, and welcoming facilities. You can generally expect well-equipped examination rooms, comfortable waiting areas for pet owners, and dedicated spaces for procedures and treatments. As a standard practice for most veterinary clinics, a focus on hygiene and creating a stress-free environment for animals is usually a priority.
Banfield Pet Hospital is a well-established national network, and they often have various programs and offers. While the provided reviews do not mention specific promotions for the Leominster location, Banfield generally offers:
- Optimum Wellness Plans®: These are year-round packages designed to make preventive care more affordable through monthly payments. These plans often include routine check-ups, vaccinations, parasite control, and other essential services. Pet owners are encouraged to inquire about the specific plans available at the Leominster location and how they can provide cost-effective care for their pets.
- New Client Offers: Banfield sometimes has special offers for new clients, such as discounts on initial exams or vaccinations. It would be worth checking if the Leominster location has any current promotions for first-time visitors.
- Online Resources and Information: Banfield's national website provides a wealth of information on pet health, breed-specific care, and various pet-related topics. This can be a valuable resource for pet owners in the Leominster area.
To get the most accurate and up-to-date information on the specific services offered at the Banfield Pet Hospital in Leominster, their environment, and any current promotions, it is recommended to contact them directly at (978) 466-5126 or visit their website (if they have a local page or through the main Banfield website). As a national brand, Banfield often provides a consistent standard of care, and the positive reviews for the Leominster location suggest that they uphold these values, focusing on a friendly staff, affordability, and a caring approach to your pet's health.
In conclusion, Banfield Pet Hospital in Leominster, MA, appears to be a highly recommended pet hospital based on the positive experiences shared by its customers. The clinic is praised for its respectful and helpful staff, affordability, and the genuine care they provide to animals, including assistance with specific needs like travel certificates and a commitment to educating pet owners. While leveraging the resources and standards of a national network, the Leominster location seems to have cultivated a warm and caring environment that resonates with pet owners. If you are looking for a reliable and affordable pet hospital in the Leominster area, Banfield Pet Hospital at 89 Commercial Rd is definitely worth considering for your pet's veterinary needs. Remember to inquire about their Optimum Wellness Plans® and any current promotions to maximize the value of their services.
Banfield Pet Hospital Photos










Banfield Pet Hospital Location
89 Commercial Rd, Leominster, MA 01453, USA
Reviews
Very nice and respectful staff. Loved the receptionists, they made sure all my questions regarding a travel certificate were answered. Also, they’re really cheap. 10/10 will come back.
May 17, 2025 · Stacy Araujo da CostaIn all the vets I have been too this one takes the cake! Such amazing, sweet, kind, and caring workers. They were amazing with my two cats and also helped educate me on many things! Thank you for being so amazing to my boys, we will definitely be back!!
Mar 27, 2025 · morgynn bergeronAwful experience- It says they open ats 7am. I called at 8:30 and their phones weren't even on- I kept calling and it kept giving a message that their hospital was not open. I called PetSmart to try to get through to the front desk to see if they could check in with the hospital. The girl on the phone told me she couldn't leave the register and couldn't help me- kept trying to give me the phone number for Banfield. She told me "I know they have taken a bunch of calls this morning" - lying to me! How could they be taking calls if you can't even get through?! I asked to speak to the manager, she stated she was the manager. I told her I needed this problem resolved and asked what she could do for me. She told me to hold on, I waited, someone from Banfield answered the phone. I began to tell her my dog was acting odd, she didn't even let me finish and instantly told me to bring him to the pet ER. She was just trying to get rid of me, didn't want to deal with me. I hung up on her, due to her rudeness and unsympathetic attitude. I called the Northborough Banfield, and they were very receiving and told me I could bring my dog in right away and they would help me, caring unlike this place. It seemed to me that they are short staffed- clearly do not have anyone even responsible enough to turn the phones on, and have no sympathy for those who are dealing with an already stressful situation. I wouldn't want my pet in their care anyways. Beware.
May 05, 2025 · Kelly CoutuI bring both my cat and my dog here the staff is amazing the people at the front desk greet your pet by their names. They’re so friendly the doctors explain everything in detail I love that and the insurance plans are a reasonable price. I always get an appointment right away when I call and there’s an emergency with my PET. I’ve referred friends here.
Sep 05, 2024 · Katherine RiveraThe fellow on duty when I called Banfield was SO helpful. He really went above and beyond. I think his name was John?? Anyway, my cat had just been discharged from the animal critical care hospital (not Banfield) and we needed to pick up prescriptions that were being filled at Banfield. There was so paperwork snafu and our family was really worried we would not have what we needed to care for mister kitty. Banfield totally picked up the ball and ran with it. They made multiple calls to help me sort it out. They called me back several times to keep me in the loop and get some additional info for me. When the fellow had to go off shift for the day before I was going to be able to get there, he left clear instructions with a fellow teammate. When I arrived, everything was all sorted out for me already. I appreciated that so much and it was a huge help on a stressful day of a lot of running around trying to juggle our feline and human parenting obligations.
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