
Banfield Pet Hospital
Pet HospitalOhioCuyahoga CountyWestlakeCenter Ridge Road
27370 Center Ridge Rd, Westlake, OH 44145, USA
4.0
Jasmine received excellent care at Banfield but I don't like some of the changes that have been made since Covid. During her last appointment the vet tech was thorough in asking questions about Jasmine's current health conditions, but since Jasmine was due for her comprehensive blood work, she was taken to the back to have her blood drawn. I assumed that the vet would also come in to examine her first, but she didn't. I would like to have been in the room for Jasmine's exam because sometimes you think of more questions to ask during the exam itself. In all, I believe Jasmine's care has been good at Banfield but I would like to have been in the room while the vet does her examination
-
Overview
- (440) 835-3800
- www.banfield.com
Hours
Pet Hospital
-
State
- Alabama
- Arizona
- Arkansas
- California
- Colorado
- Connecticut
- Delaware
- District of Columbia
- Florida
- Georgia
- Hawaii
- Idaho
- Illinois
- Indiana
- Iowa
- Kansas
- Kentucky
- Louisiana
- Maine
- Maryland
- Massachusetts
- Michigan
- Minnesota
- Mississippi
- Missouri
- Montana
- Nebraska
- Nevada
- New Hampshire
- New Jersey
- New Mexico
- New York
- North Carolina
- North Dakota
- Ohio
- Oklahoma
- Oregon
- Pennsylvania
- Rhode Island
- South Carolina
- South Dakota
- Tennessee
- Texas
- Utah
- Vermont
- Virginia
- Washington
- West Virginia
- Wisconsin
- Wyoming
Banfield Pet Hospital Introduce
Welcome to Banfield Pet Hospital, located at 27370 Center Ridge Rd, Westlake, OH 44145, USA. You can reach them at phone number (440) 835-3800 or mobile phone +1 440-835-3800. Banfield Pet Hospital is a well-known national chain of veterinary clinics operating within many PetSmart stores, providing a wide range of veterinary services for pets. As a Pet Hospital, Banfield aims to be a convenient and comprehensive resource for pet owners seeking quality healthcare for their animals. Typically, Banfield clinics feature examination rooms, surgical suites, diagnostic equipment, and often an in-house pharmacy to provide medications and related products directly to their clients. The environment is generally designed to be clean and professional, catering to the comfort and safety of both pets and their owners.
As a comprehensive Pet Hospital, Banfield offers a broad spectrum of veterinary services, which likely includes:
- Wellness and Preventive Care: This includes routine check-ups, vaccinations tailored to your pet's lifestyle and location, parasite prevention (for fleas, ticks, heartworms, and intestinal parasites), and nutritional counseling.
- Optimum Wellness Plans: Banfield is known for its wellness plans, which are subscription-based packages that bundle many of the routine care services into affordable monthly payments. These plans often cover things like regular exams, core vaccinations, certain diagnostic tests, and discounts on other services.
- Dental Care: Services ranging from routine dental cleanings under anesthesia to the treatment of dental diseases.
- Sick Care: Diagnosis and treatment of illnesses and injuries, including physical exams, laboratory testing, and medication.
- Surgery: Offering a variety of surgical procedures, from routine spays and neuters to more complex soft tissue surgeries.
- Anesthesia and Pain Management: Ensuring the comfort and safety of pets undergoing procedures.
- Diagnostic Services: Utilizing in-house and referral laboratories for blood work, urinalysis, and other tests, as well as imaging services like digital radiography (X-rays).
- Pharmacy: Dispensing prescription medications and carrying a range of over-the-counter pet care products.
- Microchipping: Providing permanent identification for pets.
A notable feature of Banfield is their Optimum Wellness Plans, designed to make routine veterinary care more affordable and accessible through predictable monthly payments. These plans cater to different life stages and species (cats and dogs, as mentioned in a review), potentially helping pet owners budget for their pet's ongoing health needs. The availability of these plans is a significant feature that sets Banfield apart for many pet owners.
Based on the provided customer reviews, there are varying perspectives on the service experience at this Westlake location. One reviewer, while acknowledging that their pet "Jasmine received excellent care," expressed a concern about procedural changes possibly related to the pandemic. Specifically, they noted that while the vet tech was thorough, the veterinarian did not conduct an examination in the owner's presence before blood work was drawn. This owner preferred to be in the room during the vet's exam to facilitate asking further questions. This suggests that while the medical care itself was deemed good, the communication or procedural flow did not entirely meet this owner's expectations.
Another reviewer had a positive experience with Banfield's cat plan for their newly adopted senior cat. They found it helpful in managing the costs associated with the necessary care for an older pet, stating that it allowed them to do everything needed "without breaking the bank too much." This review specifically praised the availability of such plans for both cats and dogs, highlighting the financial benefit and the comprehensive nature of the care accessible through these plans.
Regarding promotional information, the existence and positive reception of the Optimum Wellness Plans can be considered a key offering that provides value to pet owners by making veterinary care more budget-friendly and predictable. The availability of plans for both cats and dogs could also be seen as a promotional point, catering to a wide range of pet owners.
To gain a more detailed understanding of the specific environment of the Westlake Banfield Pet Hospital, the different tiers of their Optimum Wellness Plans, the full range of services they offer, and their current protocols for examinations and client interaction, local users are encouraged to contact them directly at (440) 835-3800 or +1 440-835-3800. Visiting their website (a broader internet search for Banfield Pet Hospital might be helpful here) could also provide more information about their services and wellness plans.
In summary, Banfield Pet Hospital in Westlake, OH, is part of a national network of Pet Hospitals known for its comprehensive veterinary services and Optimum Wellness Plans for cats and dogs. While one reviewer noted a desire for the veterinarian's examination to occur with the owner present, another praised the affordability and value of the cat wellness plan for a senior pet. For local users seeking a Pet Hospital with a range of services and structured wellness options, Banfield in Westlake is worth considering. Contact them directly or explore their website to learn more about how they can care for your pet.
Banfield Pet Hospital Photos










Banfield Pet Hospital Location
Banfield Pet Hospital
27370 Center Ridge Rd, Westlake, OH 44145, USA
Get directionsReviews
Jasmine received excellent care at Banfield but I don't like some of the changes that have been made since Covid. During her last appointment the vet tech was thorough in asking questions about Jasmine's current health conditions, but since Jasmine was due for her comprehensive blood work, she was taken to the back to have her blood drawn. I assumed that the vet would also come in to examine her first, but she didn't. I would like to have been in the room for Jasmine's exam because sometimes you think of more questions to ask during the exam itself. In all, I believe Jasmine's care has been good at Banfield but I would like to have been in the room while the vet does her examination
Apr 10, 2025 · Patty GirmanI got the cat plan here for my newly adopted senior cat. Helps me do everything I need for this old kitty without breaking the bank too much. Love they have this for cats and dogs !
Aug 22, 2024 · Britanny TorresWas using them as our regular vet and fairly satisfied. Took our cat in for recheck blood work after a hospitalization elsewhere. They insisted on doing a urinalysis as well. Two days later we had the results of the blood work but not the urine, I called multiple times to ask someone to check on the urinalysis, as results aren't accurate if the sample isn't tested fairly quickly. No one answered until the evening, when I was told "it can take several days" to get urinalysis results. We were headed into a weekend, and on Monday evening they finally called to tell me that the sample had not been properly labeled, and so had not been evaluated in a proper time frame, despite the fact that the lab had requested clarification within 24 hours of getting the sample and I had asked someone to follow up within 48. I was told I would have to bring my cat back in for another sample to be collected. I asked for a refund and was told I could not get one unless I went into the clinic to get one, which wasn't possible. Absolutely terrible client/patient care all around from that experience. ETA since Banfield wants me to email them...I already DID that. I was referred back to the clinic, which I've already mentioned, did a crappy job of client and patient care
Mar 27, 2025 · Ogra BayThey were so gentle with my newly andopted older cat. I’ve never had cats so I was a little afraid but my cat did great for being homeless 6 years he didn’t seem afraid of the vet and tech. They have great care plans as well I’d totally recommend coming here !
Jul 31, 2024 · Britanny TorresOne of the best animal hospitals you can find in Cleveland. I needed a health certificate for my dog to travel overseas and called many places, but this was the only animal hospital that knew how to handle it properly. Dr. Fornara was amazing, and I regret not discovering him sooner. If I had known about him when I first got my dog, he would have been my go-to vet without question. Every staff member was incredibly kind, and it's evident how much they care about their animal patients. They are extremely professional with very prompt follow-ups on how things are progressing. Dr. Fornara is, without a doubt, the best vet you can find in the Cleveland area. Thank you again for your time and professionalism. I would love to bring my pet here again.
Jun 07, 2024 · Robin B.Pet Hospital

26050 Center Ridge Rd, Westlake, OH 44145, USA

27366 Detroit Rd, Westlake, OH 44145, USA

27366 Detroit Rd, Westlake, OH 44145, USA

Located In Pet Supplies Plus, 30008 Detroit Rd, Westlake, OH 44145, USA

27529 Lorain Rd, North Olmsted, OH 44070, USA

23537 Lorain Rd, North Olmsted, OH 44070, USA

627 Clague Rd, Bay Village, OH 44140, USA

29293 Lorain Rd, North Olmsted, OH 44070, USA