
Banfield Pet Hospital
Pet HospitalVirginiaHanover CountyMechanicsvilleBell Creek Road
7225 Bell Creek Rd Suite 228, Mechanicsville, VA 23111, USA
4.0
This pet hospital is awesome. Since the first day we went staff was nothing but nice and courteous. They are always available to help and LOVEEE my pup. She is always excited when we pull up to the store. Prices for wellness plans save $$$$$!!! It has been a great experience.
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Overview
- (804) 746-1926
- www.banfield.com
Hours
Pet Hospital
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Welcome to Banfield Pet Hospital
Welcome to your local guide to Banfield Pet Hospital, a dedicated pet hospital committed to providing comprehensive veterinary care for your cherished animal companions. Understanding the importance of your pet's health, Banfield Pet Hospital aims to be a trusted partner in their well-being journey. This introduction will delve into the various aspects of Banfield Pet Hospital, drawing upon available information to give you a clear and objective overview of what they offer.
As a prominent name in the Pet Hospital category, Banfield Pet Hospital strives to offer a wide array of services designed to cater to the diverse health needs of pets. While the specific details of their environment and facilities at the Mechanicsville, VA location (7225 Bell Creek Rd Suite 228, Mechanicsville, VA 23111, USA) are not explicitly detailed in the provided information, it is generally expected that a professional pet hospital environment would prioritize cleanliness, comfort, and safety for both pets and their owners. Typically, such facilities include examination rooms for consultations, treatment areas for various medical procedures, surgical suites for operations, and potentially boarding or recovery areas depending on the scope of their services.
The services offered by a pet hospital like Banfield are usually extensive, covering a broad spectrum of veterinary needs. These commonly include routine wellness exams and vaccinations, which are crucial for preventative care and maintaining your pet's health. Diagnostic services, such as laboratory testing (blood work, urinalysis, etc.) and imaging (X-rays, ultrasound), are vital for accurately identifying health issues. For pets requiring surgical intervention, hospitals like Banfield typically offer a range of surgical procedures, from routine spay and neuter surgeries to more complex operations. Dental care is another essential aspect of pet health, and veterinary hospitals often provide services such as teeth cleaning, extractions, and oral health assessments.
Based on the available customer reviews, we can gather some insights into the features and customer experience at this specific Banfield Pet Hospital location. One positive review highlights the friendly and courteous nature of the staff, their helpfulness, and the apparent affection they show towards pets. The reviewer also mentions the availability and cost-effectiveness of wellness plans, suggesting that Banfield Pet Hospital offers options for proactive and budget-conscious pet care. The positive experience indicates a focus on creating a welcoming environment for pets and their owners and providing accessible healthcare solutions.
However, it is important to consider all feedback to gain a balanced perspective. Another review presents a contrasting experience, citing difficulties in scheduling appointments via phone and expressing concerns about customer service, particularly regarding prolonged hold times. This review also characterizes the veterinary care as "mediocre at best," suggesting that experiences can vary. While one positive review praises the staff and the value of wellness plans, the negative review raises concerns about communication and the perceived quality of care. It is crucial for potential users to weigh these different perspectives when considering Banfield Pet Hospital for their pet's needs.
Regarding promotional information, the positive review indirectly mentions the savings associated with their "wellness plans." These plans are a common feature in many veterinary hospitals, often offering bundled services like routine check-ups, vaccinations, and sometimes discounts on other procedures for a fixed regular fee. Such plans can help pet owners budget for their pet's ongoing healthcare needs and ensure they receive regular preventative care. To get specific details about the wellness plans offered at the Mechanicsville location, including their costs and coverage, it would be best to contact the hospital directly.
To summarize the features of Banfield Pet Hospital based on the limited information and customer reviews: they likely offer a range of standard veterinary services including wellness exams, vaccinations, diagnostics, surgery, and dental care. A significant feature appears to be the availability of wellness plans aimed at making preventative care more affordable. The staff at this particular location have been described as nice, courteous, and caring in one instance, contributing to a positive experience for some pet owners. However, potential drawbacks mentioned in another review include difficulties with phone communication for appointment scheduling and a perceived lack of satisfactory customer service and veterinary care.
For local users in the Mechanicsville, Virginia area and surrounding regions, Banfield Pet Hospital at 7225 Bell Creek Rd Suite 228 presents itself as a potential option for pet healthcare. To gain a comprehensive understanding of their current service offerings, environment, and any ongoing promotions, it is recommended to visit their website (if available), contact them directly via phone at (804) 746-1926 or mobile phone at +1 804-746-1926, or consider visiting the clinic for a preliminary assessment. Observing the clinic's environment and directly interacting with the staff can provide valuable insights into whether Banfield Pet Hospital aligns with your expectations and your pet's specific needs. Remember to consider both the positive and negative feedback when making your decision and prioritize a veterinary care provider that you feel confident in and that prioritizes both your pet's health and your experience as a pet owner.
Banfield Pet Hospital Photos










Banfield Pet Hospital Location
7225 Bell Creek Rd Suite 228, Mechanicsville, VA 23111, USA
Reviews
This pet hospital is awesome. Since the first day we went staff was nothing but nice and courteous. They are always available to help and LOVEEE my pup. She is always excited when we pull up to the store. Prices for wellness plans save $$$$$!!! It has been a great experience.
Sep 27, 2024 · Rashawnda BarksdaleThis place is a joke. I called three times to schedule an appointment because none were available online. Each time I called, there was no hello how may I help you, it was “Can I place you on a brief hold?” Their definition of a brief hold was 15+ minutes. Customer service is poor and the veterinary care is mediocre at best. Take your business elsewhere where your time and pets are valued.
Oct 30, 2024 · Amy MillerI am a new pet owner and schedule a appointment through online service for a new baby wellness checkup only to find out once I arrived that he would have to be dropped off and picked up about 5 hours later. This information needs to be communicated via online site. Young ladies at front desk says everyone complains however corporate has done nothing to fix problems. I was very disappointed.
May 25, 2024 · theresa hillMy fur baby wasn't feeling his best, so I wanted to get him looked at. Went to Banfield and was immediately greeted by a very pleasant front desk! Then Brittany Smith, VA Veterinary Assistant, came to discuss my dog's issues. She was so caring and so eager to help! She made me feel comforted because of how much she seemed to truly care about my dog's condition. I would come back just because of the customer service she provided! Above and beyond employee!
Jul 19, 2023 · Cheryl Armstrong GrimesThe staff are friendly and give good advice, but the customer service is atrocious due to the lack of staff. Banfield corporate need to schedule more workers for support. If you are trying to check your pet in, you will wait 15-20 minutes in line... Per person. If you are checking out, you will spend 10-20 minutes waiting for staff to come out and check you out.
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