Banfield Pet Hospital

I have been bringing my dog here for over a year even though this location is almost 1 hour away from home. I have always had a good experience with the staff and the doctors. Also the Wellness Plan has help a lot when it comes to his Comprehensive exams, Vaccines and Labs. Very satisfied with this location. This time around Dr . Ezequiel Montanez-Rivera and his assistant I think her name was Sarah were really helpful and knowledgeable and were able to care and resolved my fur baby issues, very communicative as well since I did a Drop-off. Thank you!

I have been taking my puppy Pollo here since 10 weeks old. We got the wellness plan and have made sure he got all his vaccines on time thanks to the ladies at the front desk for assuring our appointments were scheduled properly. I also like that they follow up to see how he is after his shots. Upon entry everytime my puppy gets greeted with love! He means a lot to me and it’s nice that my puppy has loving caretakers. Shout out to Ashley for always loving him so much even though you were poking him, he still loves you! haha Keep up the great work to everyone here because I never had a bad experience in the past 5/6 times I have come!

The staff is nice and polite; they deserve more stars. However, we were charged nearly $1,200 for essentially a constipated cat. We brought her in because she was obviously in pain and told them she had trouble with a small BM earlier in the day. It's hard to believe that X-rays and blood tests were required to diagnose this. When we picked her up we were told she had a large bowel movement and that pretty much solved the issue. They seem more interested in selling their monthly cost care plan and to me this felt like we were charged more because we did not want the continual care plan. This is my opinion, check my profile, I am a regular contributor with very few low star reviews.

I thank the staff at 5864 Red Bug Lake Rd Bay #5864, Winter Springs, FL 32708. Yesterday, I took my girl for a dental cleaning. They understood that my Luna suffers of separation anxiety and did their best to clean her teeth first time in the morning allowing me to pick her up early, within the safe observation time frame. I feel they prioritized her due to her anxiety. I appreciate it very much! By the way, I am not sure Dr. Eskander performed Luna’s cleaning yesterday, but he is an amazing doctor.

What a different experience than Waterford lakes! The vet saw us in a decent amount of time, was super nice, helpful and personable. They were super busy as well but still worked us in due to the the condition our dog was in, which Waterford lakes banfield didn't even ask what our dogs condition was. The vet tech Drew was funny, knowledgeable, and just an all around great guy. Dr Cosgriff was AMAZING and super helpful and very sweet. Oh and the front office staff weren't rude! They smiled, said hello, weren't being over worked. They were so nice, still can believe the difference. We will happily drive the extra fee miles to avoid that hot mess of Waterford lakes banfield.