Badger Veterinary Hospital Cambridge

The staff here was not only very punctual, but very welcoming, compassionate, thorough and helpful. They went above my expectations and I would not only return to this clinic, I would highly recommend their services to anyone in the area in need of all your pet/animal inquiries. Thank you so much ladies!

I've been taking my dogs to Badger Veterinary clinic in Cambridge for almost 7 years and have always gotten the best service. They are very kind, patient and responsive to our needs and concerns. I absolutely live everyone at this clinic.

I had the best visit ever for my cat who is afraid scared around other people and animals. I just switched to this clinic and this was my second visit . The Veterinarian and the assistant made my cat the most comfortable he’s ever been at a vet visit in the last 12 years. Those two just started at the clinic and I will follow them everywhere if they leave. All vets were afraid to give him a full physical and these two actually gave him a full physical for the first time in his life. They know how to work with animals. Highly highly recommended these two.

Guner's first visit to The Vet went very well. Thank You so much for making Guner feel at home. You never know what to expect when going to a New Vet. We look forward to many years together. See you in a Month.

It was very disheartening to have leave such a negative review for a vet clinic that our family has grown to love and trust over the last 3 years. Our experience today certainly doesn’t speak to what has kept us coming back all this time. Our elderly dog has struggled with allergies for quite some time. We’ve invested lots of time and money into figuring out what triggers her allergy flare ups. Dr. Galen was pivotal in this process and ultimately we decided together that given our dogs age we needed to turn our attention to symptom management to provide quality to the years we had left with our dog. I’m appalled at the approach taken by the new veterinarian today. From her line of questioning to her avoidance to talk through and come up with a solution. Certainly not listening to me as the dog owner when I was trying to tell her what the treatment plan has been and what I wanted it to continue to be. Not because I don’t care about my dog as she made me feel but because together Badger Vet Clinic and I had come up with the plan to ensure our dog was comfortable. Veterinarians and those in the business of serving animals are not exempt from conducting themselves with good bedside manner and quality customer service. Calling the care of my dog into question is a nonstarter and certainly no way to retain customers. I want nothing more from this post then for the new veterinarian to learn how to speak to their customers in a kind, respectful, and non demeaning manner. We have had nothing but great things to say about Badger Vet Clinic my only hope for them is to address this issue before their business suffers and others have to endure the disrespect that we did.