Avian & Exotic Animal Medical

I brought my bunny here for facial swelling. She was diagnosed with an inner ear infection and had her teeth drilled down. She was put on several medications. After I left they called and said they forgot to bill me for her fecal sample. My bunny seemed to be improving until suddenly I found her dead. When I called to tell the vet, the receptionist Linda said she was sorry to hear it and without even taking a breath said I had an outstanding balance for the amount they forgot to bill me and could I clear it with her now over the phone. I was livid and luckily didn’t say what I truly wanted to say. She couldn’t have displayed any more rudeness or lacked any more empathy. My poor baby must have been misdiagnosed and I’m upset because I feel I failed her by going here.

Brought a bunny we recently adopted to see Dr Tyson. Bunny was in GI stasis, feels like we got there just in time. Dr did a thorough exam, filed down teeth that were preventing bunny from eating, gave meds, did bloodwork, and sent us home with instructions and confidence to do what we needed to. Techs in the practice are great, as is front desk staff. Love Dr Tyson! highly recommend her practice!

Very knowledgeable staff & explained the whole process to me so I was left feeling super comfortable and informed. The staff treating my bunny Archie were so attentive and patient. Super excited to have a place I can trust and rely on for my bunny’s care. Happily planned my next appointments.

Dr. Goodman helped my husband and I with our hamster, Leela. We only had her for about a month and she started to get big in her midsection with severe behavior changes. Soon enough we realized we most likely wouldn’t have enough time with her, but still, we took her to see Dr. Goodman as an emergency vet visit. After calling 8 different veterinarian places…Dr. Goodman fit us in that same day thankfully! She gave us plenty of helpful hamster care tips and as well as her truthful opinion on Leela’s health. We held out hope, but she did inform us it was very likely that Leela didn’t have much time. Later that day our Leela did pass away. We received a card in the mail last week from Dr. Goodman regarding our little hammie who passed. She also called us back the next day after we informed her of the news and left us a compassionate voicemail. Thank you for willing to see & care of our Leela! In the future we know where to go if our other hamster ever needs a checkup. Such friendly staff too! :)

Dr. Goodman is a wealth of knowledge and caring attention. I have a 23 year old turtle and she gave me more information than any vet that she has seen over the years.