Auburn Animal Care ico

Auburn Animal Care

Pet HospitalOhioGeauga CountyChagrin FallsEast Washington Street

10323 E Washington St, Chagrin Falls, OH 44023, USA

4.0

Dr Anne Ball is amazing. kind compassionate and patient. she will not make you feel bad for wanting a holistic approach to feeding or medicating your pet. she will incorporate both traditional and holistic for the care of your pet and she will utilize email to communicate if you ask. i cant say enough wonderful things about her as well as the staff who are equally kind and compassionate.

anna b
  • Overview
  • (440) 543-1311
  • www.auburnveterinaryhospital.com

Hours

Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed

Welcome to Auburn Animal Care

Auburn Animal Care, located at 10323 E Washington St, Chagrin Falls, OH 44023, USA, is a distinguished Pet Hospital dedicated to providing outstanding veterinary services to the local community and surrounding areas. This clinic stands out for its profound commitment to animal well-being, offering a wide array of medical and surgical services, along with goods for sale, all geared towards the health and happiness of your cherished pets. For appointments or inquiries, you can reach them at (440) 543-1311 or via mobile at +1 440-543-1311.

Operating as a full-service veterinary facility, Auburn Animal Care has garnered significant praise from its clientele, primarily due to its compassionate approach, skilled medical team, and patient-centric philosophy. The clinic is recognized for its ability to integrate various approaches to pet healthcare, ensuring that every animal receives tailored and effective treatment. This introduction will detail the environment of the clinic, the comprehensive services they offer, their distinguishing features, and any promotional insights gleaned from client experiences.

Environment at Auburn Animal Care

The environment at Auburn Animal Care is consistently described by clients as one of kindness, compassion, and patience. While specific architectural or interior design details are not extensively provided, the human element of the clinic significantly contributes to its welcoming and reassuring atmosphere. The staff, including Dr. Anne Ball, are noted for being "equally kind and compassionate," fostering an environment where pet owners feel heard and understood, and pets feel safe.

The ability of the clinic to accommodate emergency situations, even without prior scheduling, suggests an organized and adaptable operational environment. The staff's efficiency and dedication to "perform emergency surgery with no room on the day’s schedule" indicate a high level of preparedness and a willingness to go above and beyond for their patients. This speaks to a professional setting that is well-equipped to handle urgent medical needs, minimizing stress for both pets and their anxious owners. The clinic's commitment to personalized communication, such as utilizing email, further points to a modern and client-friendly approach to managing pet healthcare within a supportive and understanding environment.

Comprehensive Services Offered

Auburn Animal Care, as a comprehensive Pet Hospital, offers a wide range of veterinary services designed to address the diverse health needs of dogs and cats. Their services are characterized by a blend of traditional veterinary medicine and a willingness to incorporate holistic approaches, providing a truly integrated care model. Key services include:

  • General Wellness and Preventative Care: This forms the foundation of their practice, encompassing routine check-ups, vaccinations, parasite control, and personalized dietary advice.
  • Emergency Veterinary Care: A standout service, as evidenced by a client testimonial, is their capability and readiness to handle emergencies. They were able to perform "emergency surgery with no room on the day’s schedule," indicating their capacity for urgent medical interventions.
  • Integrated Medical Approach: Dr. Anne Ball, a central figure in the clinic's positive reviews, is particularly noted for her willingness to "incorporate both traditional and holistic" methods for pet care. This includes open discussions about "holistic approach to feeding or medicating your pet," catering to a broader range of pet owner philosophies.
  • Surgical Services: As demonstrated by their emergency surgery capabilities, Auburn Animal Care provides surgical procedures, ensuring the necessary interventions for various health conditions.
  • Diagnostic Services: While specific diagnostic equipment is not detailed, the comprehensive care provided implies access to essential diagnostic tools for accurate assessment and treatment planning.
  • Pain Management and Symptomatic Relief: Their compassionate approach extends to ensuring pets are as comfortable as possible, particularly in challenging medical situations.
  • Client Communication: The clinic offers flexible communication options, including the use of email, for detailed discussions about pet care, making it convenient for clients to stay informed and address their concerns.
Distinguishing Features

Auburn Animal Care possesses several distinguishing features that contribute to its high reputation and client loyalty:

  • Integrated Holistic and Traditional Medicine: A major unique selling proposition is Dr. Anne Ball's and the clinic's open-minded approach to veterinary care. They embrace both conventional treatments and holistic strategies, allowing pet owners to pursue a comprehensive and personalized health plan that aligns with their beliefs without judgment. This flexibility is highly valued by clients.
  • Exceptional Compassion and Patience: Dr. Anne Ball is consistently praised for being "kind, compassionate, and patient." This extends to the entire staff, who are described as "equally kind and compassionate." This empathetic approach is crucial for building trust with both pets and their owners, especially during stressful or emotional veterinary visits.
  • Emergency Responsiveness: The ability to fit in and successfully perform emergency surgery for a sick puppy on an unscheduled day is a remarkable feature. This demonstrates their dedication to critical care and their capacity to act swiftly when a pet's life is at stake, providing immense reassurance to pet owners.
  • Effective Communication: The willingness to utilize email for communication highlights a modern and considerate approach to client interaction. This allows for detailed discussions, follow-ups, and convenience, enhancing the overall client experience.
  • Non-Judgmental Care Philosophy: Clients appreciate that they are not "made to feel bad for wanting a holistic approach," fostering an environment of respect and collaboration between the veterinary team and pet owners.
  • Dedicated and Appreciative Staff: The heartfelt gratitude expressed by clients, such as "We appreciate this place so much!", reflects the genuine care and effort put in by the staff, which in turn builds strong bonds and loyalty.
Promotional Information and Client Endorsements

The primary promotional strength of Auburn Animal Care lies in the compelling testimonials of its real customers. The praise for Dr. Anne Ball being "amazing" and the staff being "equally kind and compassionate" serves as a powerful endorsement of their service quality. The narrative of the staff "basically saving our dog’s life" through emergency surgery, despite a full schedule, is an exceptionally strong testament to their dedication, skill, and willingness to go "above and beyond."

While no specific ongoing promotions or discounts are mentioned, the clinic's reputation for compassionate, skilled, and flexible care acts as its most effective advertisement. For pet owners in Chagrin Falls, OH, and surrounding communities seeking a Pet Hospital that combines excellent medical expertise with genuine empathy, and is open to integrated approaches to pet health, Auburn Animal Care presents itself as a highly recommended choice. Their proven ability to handle emergencies, coupled with a philosophy that respects individual client choices, makes them a highly desirable partner in ensuring the long-term health and happiness of furry family members.

Auburn Animal Care Photos

Auburn Animal Care 1Auburn Animal Care 2Auburn Animal Care 3Auburn Animal Care 4Auburn Animal Care 5Auburn Animal Care 6Auburn Animal Care 7Auburn Animal Care 8Auburn Animal Care 9Auburn Animal Care 10

Auburn Animal Care Location

10323 E Washington St, Chagrin Falls, OH 44023, USA

Reviews

Dr Anne Ball is amazing. kind compassionate and patient. she will not make you feel bad for wanting a holistic approach to feeding or medicating your pet. she will incorporate both traditional and holistic for the care of your pet and she will utilize email to communicate if you ask. i cant say enough wonderful things about her as well as the staff who are equally kind and compassionate.

May 05, 2025 · anna b

❤️The staff working here (March, 2025) basically saved our dog’s life. They saw our sick puppy and preformed emergency surgery with no room on the day’s schedule for anything of the sort. We appreciate this place so much! 🐶

Mar 06, 2025 · Haley Mesko

Always a great experience. I've been bringing my animals here since I was a kid in the back seat of my parents' cars. Wouldn't go anywhere else! We drive in from Parma!

Mar 02, 2025 · Brigette Kassay

Good facility with friendly staff and great vets and techs. They always provide excellent help, explanations, and preventative care.

May 01, 2025 · brian sours

We started taking our senior dog here because we recently moved to the area. The contactless drop off in the parking lot made us feel very comfortable, and I only had to wait in my car for about 15 minutes while they did her exam. The staff is very knowledgeable and friendly. They also send out texts after the appointment to check in and make sure everything is still okay!

Nov 04, 2020 · Rachael Fuller

Pet Hospital