At Home Animal Clinic

Took my Beagle girl, Lucy, in for her yearly exam, update shot, nail trim and anal gland expressed and blood work. Dr. Pepin was wonderful with us. Found a problem with the blood work, and Dr. Pepin called the next day and fully explained what to do in the future. Thank you and licks from Lucy.

A wonderful clinic with wonderful folks within it. I brought my last (very) senior dog here through the last several years of his life and my new puppy has been going here now, too. They're always kinda and patient, and I have never left with any questions or concerns unaddressed. The few times I have had something suddenly come up with my dog (limping, ear infections, etc.) they have always been able to get me in quick and make sure the pup has whatever care is needed to thrive. So glad to have a vet clinic like this in the community.

I can't recommend them enough. We had our bunny Oakley neutered here, and were slightly worried because of the price be so much less than other clinics. No worry, they were great, our Oakley couldn't be better. They care about every animal that comes through their door, and make you feel so good leaving your pet in their care. Thank you to all at At Home Animal Clinic!!! ****UPDATE**** Recently brought my newest fur baby Kylo to At Home. We brought him here initially because of the great experience we had in the past. Our Favorite vet, Dr. Kate, is no longer here. I brought Kylo in to get chipped because we have another cat with a weight problem, so we got feeders that work with chips. They do come with collar tags, but our cats are strictly indoor cats, and are not used to collars...so chips would work out best in the long run. We scheduled an appointment to get Kylo chipped. When Dr. Pepin came in, she first advised me that I should have had him chipped when he was neutered. I told her that at the time, it was not an issue, and it was an expensive option, so we didn't feel the need for it. She then told me that it's a big needle and it's better for it to be done when they are already sedated...I understood, but at the same time, we didn't need it done, so it is what it is. She still seemed to judge me, and said, "well, maybe you'll be better informed next time." She then proceeded to tell me they would try, but that the last time Kylo was in, he was a bit troublesome and they might not be able to do it because of his behavior. The last time he was there, he was a kitten. He has NEVER been aggressive, or any sort of problem whatsoever...I asked why she would say that, and Dr. Peppin said he was a problem at the end of his visit, which I don't believe for a second. He was a baby...She then discredited me and said "well it he was a problem at the end"...What end? Then aske if I was sure that we never had him chipped. I said I was positive, and she said, "we'll scan him just to make sure your memory is good". How condescending can you be? I loved brining my animals here, but this ruined everything. When my elderly cat who was 18 yrs old died, the doctor at the time was the sweetest and most supportive person I could ever hope for. Dr. Kate. Dr. Pepin, the opposite. I will be leaving At Home because of this. The judgement was unexpected, and definitely unjustified. I am a pretty confident person. I would not say I am overly sensitive, I can take abuse, but I love my cat, and I always have what is best for him in mind....So I didn't have him chipped when he was neutered, well that was a year ago, we are past that now...do I wish I would have done it then, Yes...but can I do anything about it now...No...But to be told, "well, now you'll be better educated for the next time"...as if I am some ignorant a hole pet owner, was too much. Goodbye. My family, who brings all their pets to you, will be leaving. It was a good run, and the rest of the staff for the most part is probably great, but this was the straw the camel didn't see coming....

I’ve had wonderful experiences here. I have a rescue pet who is skittish and also does not like to be restrained for various services and the staff has been so understanding and patient. They have been so willing to listen and adjust their approach so our visits have been successful. Very kind-hearted professionals at At Home, and I am grateful for them and their dedicated care for my furry family member.

Took my dog in for an ear infection. Vet diagnosed her with a yeast infection and tried to clean her ears. My dog has high anxiety so I suggested being in the room to help but Dr. Pepin absolutely refused. She was extremely condescending towards us, saying "You couldn't do a better job than us" and "We might as well just apply the ointment now bc you wouldn't be helping." I'm concerned at how she manages to treat animals correctly with such a terrible attitude towards owners. As someone who works in the customer service at a pet store, the best way to make sure an owner is knowledgeable and takes good care of their pet is to be kind and understanding in the face of ignorance. Dr. Pepin was not that.