Arrow Dog And Cat Hospital ico

Arrow Dog And Cat Hospital

Pet HospitalCaliforniaSan Bernardino CountyMontclairArrow Highway

5405 Arrow Hwy Suite 108, Montclair, CA 91763, USA

4.0

The staff here seems nice, and we had hopes they would be able to vaccinate our cat - who is a sweet, yet misunderstood girl that had a challenging upbringing in life before we adopted her. Due to her past traumas, she is fearful and defensive with people she doesn’t know when she first meets them. It’s just the way she is and we have hopes she can fully mentally heal someday. When we took her here, the entire staff was immediately scared of her and the veterinarian didn’t even try to touch her. I think our girl could feel their fear, which only made the situation harder. The vet observed her but made no attempt to try to bring her out of our carrier. Their team’s only proposition was to sedate our girl since they didn’t believe they could vaccinate her otherwise. She just needs a bit of patience and empathy - but we did not feel that from this hospital. I imagine they do well with other animals who are easier to handle based on previous reviews of this place, but they don’t seem too competent or experienced with non-friendly cats. In the end, they wanted to charge us $700 for sedation and yearly vaccinations, so we walked out. We ended up going to Angel’s Care Animal Hospital in Upland, and the veterinarian there is a true angel. They were able to give our baby girl her vaccinations. They allowed her run and jump in the room we were in, the vet wrapped her in a blanket that was scented with calming spray, and they let us have alone time with her to calm her down before she let the vet staff touch her without a defensive response. None of the staff at Angel’s brought up sedation and were prepared for how to deal with her feral moments. We realized some hospitals, such as this one, may not be well-versed with cats who take a bit of time to warm up to; but my hope is that they dedicate some time and effort towards preparing for cats whose personalities may be similar to our baby girl.

Aileen Rodarte
  • Overview
  • (909) 946-3211
  • arrowdogcat.com

Hours

Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:30 AM - 1:00 PM
Saturday Closed
Sunday Closed

Welcome to Arrow Dog And Cat Hospital

Arrow Dog And Cat Hospital, located at 5405 Arrow Hwy Suite 108, Montclair, CA 91763, USA, serves the local community by providing veterinary care for dogs and cats. The hospital can be reached at (909) 946-3211 or +1 909-946-3211. As a "Pet Hospital," Arrow Dog And Cat Hospital aims to offer essential services to support the health and well-being of companion animals in the Montclair area.

Operating within the "Pet Hospital" category, Arrow Dog And Cat Hospital generally provides a range of medical services aimed at maintaining the health of dogs and cats. This typically includes routine examinations, preventative care, and treatment for various ailments. The philosophy of such a facility usually centers on providing veterinary services to address the common needs of household pets.

The environment at Arrow Dog And Cat Hospital is described by some clients as having a nice staff. The clinic's setup is intended to facilitate the process of veterinary care. While some animals, particularly those with a history of trauma or fear, may find new environments challenging, the hospital aims to manage various pet personalities. The physical environment is typical of a general veterinary practice, designed to accommodate examinations and treatments.

While a comprehensive list of all services was not provided in the prompt, a typical "Pet Hospital" like Arrow Dog And Cat Hospital would generally offer the following core services for dogs and cats:

  • Wellness Examinations: Routine check-ups to assess a pet's overall health, monitor growth and development, and detect any potential issues early.

  • Vaccinations: Administration of essential vaccines to protect pets from common infectious diseases. This is a primary preventative measure offered by most veterinary clinics.

  • Preventative Care: This often includes recommendations for parasite control (fleas, ticks, heartworm, intestinal worms), nutritional counseling, and advice on maintaining a healthy lifestyle for pets.

  • Diagnostic Services: To aid in diagnosing illnesses, clinics typically have access to basic diagnostic tools, which may include in-house laboratory tests (such as blood work, urinalysis, and fecal exams) and possibly external lab services.

  • Minor Surgical Procedures: While detailed surgical capabilities are not specified, many general practices offer routine surgeries like spaying and neutering.

  • Dental Care: Basic dental services such as examinations and potentially cleanings to maintain oral health.

The features of Arrow Dog And Cat Hospital, based on available information, include a staff that some clients find nice and supportive, as indicated by a review that describes feeling "supported and actually cared for here." This suggests a desire to provide a positive experience for pet owners. The clinic aims to be a place where clients feel comfortable bringing their pets for care. For pets that are easily handled, the clinic appears to be a straightforward option for services like vaccinations.

However, one detailed review highlights a particular experience with a fearful cat, indicating that the hospital's approach to highly anxious or reactive animals might involve different protocols. In this instance, the reviewer noted that the veterinary team did not attempt to physically interact with the cat from the carrier and proposed sedation for vaccinations, leading to a higher estimated cost. This suggests that while the hospital serves a general pet population effectively, their method for handling pets with severe behavioral challenges might lean towards immediate chemical restraint for safety and efficiency. This experience contrasts with the approach taken by another hospital that utilized calming techniques and patience for a similarly fearful cat. This particular feedback implies that while the clinic may "do well with other animals who are easier to handle," pet owners with animals requiring significant patience and specialized low-stress handling due to past traumas might need to discuss specific protocols beforehand.

Regarding promotional information, specific ongoing promotions or special offers for Arrow Dog And Cat Hospital were not detailed in the provided information. Generally, "Pet Hospitals" may offer seasonal discounts on vaccinations, dental cleanings, or wellness packages. Given the nature of a general practice, their primary focus would likely be on providing consistent, accessible veterinary care. Prospective clients are encouraged to contact Arrow Dog And Cat Hospital directly at (909) 946-3211 to inquire about their services, pricing, and any current offerings or new client specials. They can also discuss their pet's specific needs, especially if their animal has behavioral sensitivities, to understand the clinic's approach to such cases.

In summary, Arrow Dog And Cat Hospital in Montclair, CA, functions as a "Pet Hospital" providing general veterinary services for dogs and cats. The clinic aims to offer supportive care, and its staff is perceived as nice by some clients. While it appears to cater effectively to animals that are relatively easy to handle for routine procedures like vaccinations, pet owners with particularly fearful or reactive pets may need to have a detailed discussion about the clinic's handling protocols and potential sedation requirements. The hospital serves as a local option for essential pet healthcare needs.

Arrow Dog And Cat Hospital Photos

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Arrow Dog And Cat Hospital Location

5405 Arrow Hwy Suite 108, Montclair, CA 91763, USA

Reviews

The staff here seems nice, and we had hopes they would be able to vaccinate our cat - who is a sweet, yet misunderstood girl that had a challenging upbringing in life before we adopted her. Due to her past traumas, she is fearful and defensive with people she doesn’t know when she first meets them. It’s just the way she is and we have hopes she can fully mentally heal someday. When we took her here, the entire staff was immediately scared of her and the veterinarian didn’t even try to touch her. I think our girl could feel their fear, which only made the situation harder. The vet observed her but made no attempt to try to bring her out of our carrier. Their team’s only proposition was to sedate our girl since they didn’t believe they could vaccinate her otherwise. She just needs a bit of patience and empathy - but we did not feel that from this hospital. I imagine they do well with other animals who are easier to handle based on previous reviews of this place, but they don’t seem too competent or experienced with non-friendly cats. In the end, they wanted to charge us $700 for sedation and yearly vaccinations, so we walked out. We ended up going to Angel’s Care Animal Hospital in Upland, and the veterinarian there is a true angel. They were able to give our baby girl her vaccinations. They allowed her run and jump in the room we were in, the vet wrapped her in a blanket that was scented with calming spray, and they let us have alone time with her to calm her down before she let the vet staff touch her without a defensive response. None of the staff at Angel’s brought up sedation and were prepared for how to deal with her feral moments. We realized some hospitals, such as this one, may not be well-versed with cats who take a bit of time to warm up to; but my hope is that they dedicate some time and effort towards preparing for cats whose personalities may be similar to our baby girl.

Mar 13, 2025 · Aileen Rodarte

We have had our share of vets between two dogs and two major moves. We have never felt as “at home” as we do with Arrow Dog and Cat. We felt so supported and actually cared for here. Thank you for your sensitivity and warmth with Sam.

Mar 06, 2025 · Debbie Esquival

I went in in hopes of acquiring pain medication and antibiotics for my Great Dane, Winston. We were preparing to keep him comfortable for the next few days as we thought we would need to access home euthanasia. Winston has skin cancer, and has multiple tumors, with one large mass that had ruptured the day before. Out previous vet had given us information that turns out to be different from what I learned today. Instead of watchful waiting, recognizing the end and being compassionate, I left with not only the antibiotics we needed, but with renewed hope and an extension of time with him. Dr. Nichole and her staff were warm and welcoming, funny, compassionate, kind and enjoyable to be around. She’s a very well educated vet, and clearly loves her chosen profession. I’m grateful for her knowledge and experience and am looking forward to having her be a part of our dog(s) life and care.

Jan 11, 2024 · Karen Pielke Santos

Thank you to Dr. Nichole and her entire staff!! From the front desk to everyone in the back, they always make you feel so welcomed and a little less nervous. They go above and beyond to talk to you in detail about what your fur family might be going through and the services provided. I always feel like my fur son is in good hands knowing that all of the veterinarian staff are more than capable of providing excellent service!

Apr 02, 2024 · Lacey Free

Wildly over priced. I don’t understand why an X-ray and blood work cost $1k. Y pet didn’t even come home with medication. And they still charged us for the follow up consultation. They are good but way too over priced.

Mar 13, 2025 · Erika Alvarez Escobar

Pet Hospital