Armory Dog & Cat Hospital ico

Armory Dog & Cat Hospital

Pet HospitalNew YorkBronx CountyFordham ManorEast Kingsbridge Road

18 E Kingsbridge Rd, Bronx, NY 10468, USA

3.0

I typically don’t write reviews, but the recent death of my beloved dog, Blossom, compels me to share my experience with this hospital. On October 17, 2024, at approximately 12:25 PM, I rushed in, distraught and pleading for help after Blossom ingested rat poison. Instead of receiving the urgent care we desperately needed, one of the nurses informed me that they could not assist and that I should go elsewhere. Despite my frantic pleas, they insisted there was nothing they could do for my dog. I was left alone in an empty lobby, crying and holding Blossom until she died at 12:42 PM. It was devastating to witness, especially as the same nurse who told me to seek help elsewhere was later performing CPR on my deceased dog. When my boyfriend arrived, he immediately sought to speak with the manager. He asked why no treatment or injections were administered to Blossom. The manager’s response was that all specialists were busy. When he pressed further, asking if the other patient dogs was dying, the manager replied, “No, but we can’t stop a procedure.” It was clear there was a lack of urgency or compassion in their response. Denise, the nurse, then stated they attempted CPR and wouldn’t charge us for it. I genuinely do not wish harm on anyone, but the lack of action and care shown by this facility is unacceptable. They had an opportunity to save Blossom and failed. I am utterly devastated and urge others to think twice before bringing their pets here. This place should not be operating.

Jose Santos
  • Overview
  • (718) 367-4350
  • guardianvet-armory.com

Hours

Monday 9:00 AM - 5:30 PM
Tuesday 9:00 AM - 5:30 PM
Wednesday 9:00 AM - 5:30 PM
Thursday 9:00 AM - 5:30 PM
Friday 9:00 AM - 5:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed

Armory Dog & Cat Hospital Introduce

For pet owners in the Bronx, New York, and surrounding areas, finding a reliable "Pet Hospital" is a crucial aspect of responsible pet ownership. Armory Dog & Cat Hospital, situated at 18 E Kingsbridge Rd, Bronx, NY 10468, USA, is a local veterinary care provider serving the community. When choosing a pet hospital, it's essential to consider various factors, including the services offered, the environment, and the experiences of other pet owners. The available information includes contact details and two contrasting customer reviews, which offer some insight into the potential experience at this clinic.

As a local "Pet Hospital," Armory Dog & Cat Hospital is geographically accessible to residents in the Bronx. The provided address on East Kingsbridge Road suggests a convenient location for many pet owners in the area seeking veterinary care. Having a nearby pet hospital is vital for routine check-ups, vaccinations, and addressing unexpected health issues that may arise with your animal companions. The ability to quickly access veterinary services can be particularly critical in emergency situations.

Within the category of "Pet Hospital," a range of services is typically expected to ensure the comprehensive health and well-being of pets. These services generally include preventative care, such as annual examinations, vaccinations tailored to the animal's species and lifestyle, parasite prevention (covering fleas, ticks, heartworms, and intestinal parasites), and nutritional counseling. Additionally, pet hospitals offer diagnostic services, utilizing tools like laboratory tests (blood work, urinalysis, fecal analysis) and imaging (X-rays) to identify underlying health conditions.

Treatment for illnesses and injuries forms another core component of pet hospital services. This can encompass administering medications, providing supportive care, managing chronic conditions, and addressing acute medical emergencies. Surgical services, ranging from routine procedures like spaying and neutering to more complex surgeries for various health issues, are also commonly offered or facilitated by pet hospitals. While the specific services provided by Armory Dog & Cat Hospital are not exhaustively listed in the provided information, it is reasonable to assume they offer a spectrum of these standard veterinary services as a local "Pet Hospital." You can contact them directly at (718) 367-4350 or +1 718-367-4350 to inquire about their specific service offerings.

The environment of a "Pet Hospital" can significantly impact a pet owner's experience and the comfort level of their animal. A clean, organized, and welcoming atmosphere can help to alleviate some of the stress that pets (and their owners) may feel during a veterinary visit. While the provided reviews offer contrasting perspectives on the care provided, they do not explicitly describe the physical environment of Armory Dog & Cat Hospital. Typically, a well-run pet hospital would have designated areas for waiting, examinations, and potentially separate spaces for different types of animals to minimize stress. Cleanliness and adherence to hygiene protocols are also crucial aspects of a positive and safe environment in a veterinary clinic.

Features that often contribute to the quality of a "Pet Hospital" include the expertise and compassion of the veterinary staff, the availability of necessary medical equipment, and a commitment to patient care. Veterinarians are highly trained professionals, and the support staff, including veterinary technicians and assistants, play a vital role in providing quality care. One of the provided reviews offers a starkly negative experience, alleging a lack of urgency and compassion in a critical situation. This account raises serious concerns about the responsiveness and decision-making of the staff in emergency scenarios. The reviewer details a distressing experience where their dog, who had ingested rat poison, was allegedly refused immediate care and subsequently died at the clinic.

In contrast, the second review presents a positive experience, highlighting the kindness and graciousness of the staff during a routine vaccination appointment. This reviewer specifically appreciated not feeling that their questions were considered "stupid," which suggests a patient and communicative approach by at least some members of the team. This positive feedback indicates that some pet owners have had satisfactory experiences with the staff at Armory Dog & Cat Hospital.

It is important for potential clients to consider both of these perspectives when evaluating Armory Dog & Cat Hospital. The negative review describes a dire emergency situation with deeply troubling allegations of inaction and a lack of empathy. Such an account should be taken seriously and may prompt potential clients to seek further clarification or consider other options. Conversely, the positive review suggests that the clinic is capable of providing good customer service and a positive experience during routine visits.

Promotional information is not included in the provided text. Pet hospitals sometimes offer introductory discounts for new clients or promotions on specific services, but there is no mention of such offers for Armory Dog & Cat Hospital. Ultimately, the quality of care and the trust established between the veterinary team and pet owners are often more significant than any promotional offers.

In conclusion, Armory Dog & Cat Hospital, located at 18 E Kingsbridge Rd, Bronx, NY 10468, is a local "Pet Hospital" serving the community. The available information presents a mixed picture, with one review detailing a profoundly negative experience in an emergency situation and another describing a positive interaction during a routine visit. Potential clients should carefully consider these contrasting accounts and may wish to contact the clinic directly at (718) 367-4350 or +1 718-367-4350 to inquire about their services, staff qualifications, emergency protocols, and overall approach to patient care. Visiting the clinic in person, if possible, might also provide a better sense of the environment and the interactions between staff and animals. Making an informed decision about your pet's healthcare provider is crucial, and considering all available information is a vital step in that process.

Armory Dog & Cat Hospital Photos

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Armory Dog & Cat Hospital 12
Armory Dog & Cat Hospital 12
Armory Dog & Cat Hospital 12
Armory Dog & Cat Hospital 12
Armory Dog & Cat Hospital 12
Armory Dog & Cat Hospital 12

Armory Dog & Cat Hospital Location

Armory Dog & Cat Hospital

18 E Kingsbridge Rd, Bronx, NY 10468, USA

Get directions

Reviews

I typically don’t write reviews, but the recent death of my beloved dog, Blossom, compels me to share my experience with this hospital. On October 17, 2024, at approximately 12:25 PM, I rushed in, distraught and pleading for help after Blossom ingested rat poison. Instead of receiving the urgent care we desperately needed, one of the nurses informed me that they could not assist and that I should go elsewhere. Despite my frantic pleas, they insisted there was nothing they could do for my dog. I was left alone in an empty lobby, crying and holding Blossom until she died at 12:42 PM. It was devastating to witness, especially as the same nurse who told me to seek help elsewhere was later performing CPR on my deceased dog. When my boyfriend arrived, he immediately sought to speak with the manager. He asked why no treatment or injections were administered to Blossom. The manager’s response was that all specialists were busy. When he pressed further, asking if the other patient dogs was dying, the manager replied, “No, but we can’t stop a procedure.” It was clear there was a lack of urgency or compassion in their response. Denise, the nurse, then stated they attempted CPR and wouldn’t charge us for it. I genuinely do not wish harm on anyone, but the lack of action and care shown by this facility is unacceptable. They had an opportunity to save Blossom and failed. I am utterly devastated and urge others to think twice before bringing their pets here. This place should not be operating.

Nov 14, 2024 · Jose Santos

Took my Michi for her shots this past week and she was anxious, so I was too (lol) I'm happy to say I had a wonderful experience at Armory. The staff is very kind and so gracious. I wasn't made to feel my questions were "stupid" as other vet/ pet care places tend to do. I am definitely going to continue with them. Fantastic job!

Dec 14, 2024 · Chris Sabala

I love this place, the love and care they show to our pets is genuine. I first started coming to them when my dog was 6 months old and then I moved to Staten Island but I didn’t hesitate to return once I moved back to Manhattan.

Mar 07, 2025 · Stephanie Patterson

Beware..!! This is a cold and calculating business. They're out to play on your emotions. They follow strict city and state regulations to cover themselves. The working staff just follow orders, period. They cater to mostly poor minorities that don't know much about the system and believe everything that comes out of the doctor's mouth. They bite you in by cheap prices. The doctors are all smiles, like sharks circling their victims. My father use to go there in the early 80s. He says that's when they care. Once again...they follow strict city and state regulations. ...You have no legal recourse. You would have to take them to court and demand a trail by jury. We're talking $10k and up. You've been warned.

Feb 23, 2025 · dave mendez

My 8 month old Frenchie was seen here on 3 occasions for vaccines. Thus it was incredibly surprising when I brought her in for an emergency and was told she couldn’t be seen because we had no appointment. Staff at the front desk lacks compassion and friendliness just dry, which is alarming for a Veterinary Office. I described my frenchie’s symptoms as extreme diarrhea, lethargic, refusing food and water for over 24 hours but under 48 hours, not even an I’m sorry just she has no appointment here’s a list of animal hospitals, bye. She asked my pets name and literally didn’t even bother typing the name in the system, like at least fake it. A friend recommended Bond Vet and we got a same day appointment and a $50 first time patient coupon and the experience was literally night and day. I therefore decided to never take my dog back here ever again and go to Bond Vet. I understand the office is busy but modify your operations so during a certain time during the day someone qualified can see emergency patients or open another location if it’s so busy. This vet is highly reputable and highly recommended, it’s sad to see his office taking a turn like this. Patients and pet parents shouldn’t be turned away ever, that’s terrible practice, especially a regular patient.

Aug 07, 2024 · Ingrid Fernandez

Pet Hospital