Ark Animal Hospital ico

Ark Animal Hospital

Pet HospitalSouth CarolinaHorry CountySurfside Beach6th Avenue North

1011 6th Ave N, Surfside Beach, SC 29575, USA

4.0

Horrible experience. Dr. Andrews has absolutely no bedside manner. I had to beg her to examine my kitten, which is what I paid them to do. The second she walks in the door she doesn’t even introduce herself or address me. She just asked me if I’ve had him tested for feline leukemia and harassing me about vaccines and he’s only seven weeks old and has already received his first set. We were here for a hurt leg. I informed her that he has not been eating or drinking, and I have not got him to pee because he is refusing to Walk. None of my issues were addressed so I just spent $200 to have to go to my regular vet when I am able to get an appointment. Addressed my concerns with the office manager, and that was no better. 10 out of 10 DONT RECOMMEND!

Summer Lee
  • Overview
  • (843) 238-1414
  • arkanimalhospital.com

Hours

Monday 9:00 AM - 1:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed

Welcome to Ark Animal Hospital

Ark Animal Hospital, situated at 1011 6th Ave N, Surfside Beach, SC 29575, USA, is a well-established 'Pet Hospital' that has been serving the Surfside Beach community since 1983, demonstrating a significant and enduring commitment to animal health. With contact available via phone at (843) 238-1414, and a mobile option at +1 843-238-1414, the clinic aims to provide a broad and comprehensive range of veterinary services for beloved companion animals.

As a full-service 'Pet Hospital', Ark Animal Hospital offers an extensive array of services designed to address the diverse health needs of pets throughout their lives. Their core services include routine checkups and wellness examinations, which are foundational for maintaining long-term health and for the early detection of potential issues. They provide tailored vaccination programs to protect pets against common and serious diseases, along with comprehensive parasite prevention and control strategies. Diagnostic services are a significant component of their offerings, featuring a full laboratory for in-house blood work, urinalysis, and fecal exams, providing rapid results to aid in timely diagnoses. They also utilize advanced imaging technologies such as digital X-rays, ultrasound, and echocardiogram exams, which are vital tools for diagnosing internal conditions and monitoring heart health. Surgical procedures are a key service, ranging from routine spays and neuters to emergency surgeries (e.g., laceration/wound repair, foreign object removal), a variety of soft tissue surgeries (e.g., growth removal, abdominal exploratory surgery, urinary bladder surgery and stone removal), oral surgery including complex tooth extractions, and Cesarean sections. They emphasize advanced sterilization techniques and continuous monitoring of pets before, during, and after surgery for optimal safety and recovery. Dental care, including professional cleanings and digital dental radiography, is also a priority to prevent systemic health issues stemming from oral disease. Furthermore, Ark Animal Hospital is noted for offering innovative methods such as laser therapy, which can reduce pain and inflammation for pets, and laser surgery, which offers a less invasive alternative for certain procedures. They provide nutritional counseling, weight management programs, and palliative care, ensuring a holistic approach to pet well-being and supporting animals through all life stages. For pet owners needing specific medical supplies, they offer an online pharmacy for convenient home delivery of medications and supplies, including foods, supplements, and prescription items. The clinic also offers non-medical services such as professional grooming and separate, dedicated boarding facilities for dogs and cats, ensuring a comfortable and safe stay for pets when their owners are away.

The environment at Ark Animal Hospital, as gleaned from diverse customer experiences, presents a nuanced picture. Many clients consistently describe it as a "great place for all animals," often highlighting that the staff is "very kind and wonderful with everyone." This suggests a welcoming and compassionate atmosphere for a significant portion of their clientele. Positive reviews frequently praise the doctors and office staff for being "amazing," "caring," and "attentive and detailed," indicating an environment where empathy and professionalism are highly valued. Testimonials mention that the staff "love her like I do" and "care like the animals are their own," suggesting a nurturing and supportive space where pets are treated with genuine affection. The mention of a recent remodel further suggests an effort to maintain a fresh, clean, and comfortable physical environment, which contributes to a positive experience for both pets and their owners. However, it's also important to acknowledge that customer experiences can vary, as indicated by a specific negative review concerning a particular veterinarian's "bedside manner" and a perceived failure to address primary concerns. This highlights that while the overarching environment aims for compassion and efficiency, individual interactions can significantly impact a client's perception. Overall, the clinic strives to create a professional yet caring atmosphere, though the consistency in individual staff interactions may vary. The presence of separate, dedicated boarding facilities further demonstrates an environment designed to cater to various pet needs, ensuring comfort and specialized care during their stay.

The distinguishing features of Ark Animal Hospital include its comprehensive service offerings, its long-standing commitment to the community, and its integration of advanced medical technologies. Having been in operation since 1983, the hospital possesses a deep history and established expertise in veterinary medicine, fostering trust within the Surfside Beach area. A key feature is their advanced diagnostic capabilities, including a full in-house lab, digital imaging, ultrasound, and echocardiogram exams, allowing for thorough and rapid diagnosis and treatment planning. Their utilization of innovative methods such as laser therapy and laser surgery demonstrates a commitment to modern and less invasive treatment options, aiming to reduce pain and enhance recovery for pets. The availability of diverse services, from routine check-ups and vaccinations to complex surgeries, comprehensive dental care, and even specialized treatments like heartworm treatment and allergy management, makes them a versatile 'Pet Hospital' capable of addressing a wide spectrum of health concerns. Another notable feature is their comprehensive wellness and preventive care programs, including tailored plans for puppies, kittens, and senior pets, emphasizing individualized care throughout a pet's life stages. The clinic also offers convenient services such as an online pharmacy for home delivery of medications and supplies, streamlining the process for pet owners. While there is a specific negative review, the majority of public feedback points to a team of doctors and technicians who are highly praised for their compassion, knowledge, and dedication. Reviews highlight the staff's ability to "take time to explain everything you need to know" and provide care that often goes "above and beyond." Their readiness to handle urgent care and emergencies during business hours is also a crucial feature for pet owners in the community, providing a vital resource in critical situations. Furthermore, their support for the Veterinary Care Charitable Fund, a program of the American Veterinary Medical Foundation (AVMF), demonstrates their commitment to community welfare by assisting lost, neglected, and abused animals, and supporting owners facing financial hardships.

Regarding promotional information, Ark Animal Hospital actively engages in various offers and programs to provide value and encourage consistent, proactive pet care. They frequently advertise savings on essential preventive medications. For instance, they promote opportunities to "save up to $105 on heartworm, flea, and tick meds," providing financial incentives for year-round parasite protection, which is crucial for pet health in the region. A significant and popular promotion is their "Refer a friend" program, where both the referrer (existing client) and the referred new client receive a $50 credit towards services after the new client's first visit. This not only encourages new business through word-of-mouth but also rewards existing loyal customers for their advocacy. The clinic also highlights that ordering pet food and medicine through their upgraded online store allows for "AutoShip discounts, promotions on your favorite products and more," making it easier and more affordable for clients to manage their pet's ongoing needs from the convenience of their home. While not explicitly mentioned as "promotions" in the traditional sense, they also offer the convenience of drop-off appointments for routine services like annual exams, sick exams, injured pets, and baths, often with no additional cost for this flexibility, which can be a significant time-saver for busy pet owners. Additionally, Ark Animal Hospital is known to offer senior citizen discounts and military/first responder discounts, typically 10% off examinations, as a gesture of appreciation and support for these community segments. For the most current and specific details on their ongoing promotions, comprehensive wellness packages, or accepted payment options like CareCredit or Scratchpay, it is always advisable for interested individuals to directly contact Ark Animal Hospital at (843) 238-1414 or visit their official website. Their consistent effort to provide financial relief alongside comprehensive medical care underscores their dedication to making quality veterinary services accessible and affordable for the Surfside Beach community.

Ark Animal Hospital Photos

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Ark Animal Hospital Location

1011 6th Ave N, Surfside Beach, SC 29575, USA

Reviews

Horrible experience. Dr. Andrews has absolutely no bedside manner. I had to beg her to examine my kitten, which is what I paid them to do. The second she walks in the door she doesn’t even introduce herself or address me. She just asked me if I’ve had him tested for feline leukemia and harassing me about vaccines and he’s only seven weeks old and has already received his first set. We were here for a hurt leg. I informed her that he has not been eating or drinking, and I have not got him to pee because he is refusing to Walk. None of my issues were addressed so I just spent $200 to have to go to my regular vet when I am able to get an appointment. Addressed my concerns with the office manager, and that was no better. 10 out of 10 DONT RECOMMEND!

May 06, 2025 · Summer Lee

Great place for all animals! Very reasonable price! Very kind and wonderful with everyone!

Feb 28, 2025 · Deidre Campbell

Love taking by bad bad boy here. They are so great with my male and female dogs. My bad boy doesn't like getting his nails cut.

May 03, 2025 · Tiffany Fontenot

After going with our princess cat to Ark In Surfside Beach SC for almost 17 years… Dr Andrews didn’t say “ I’m sorry for ur loss “ how can she be so cold… I guess it’s all about the money then having a heart to say I’m sorry! I will never again recommend or take any animals to someone that only doesn’t have a second to apologize for our loss! Beth was so sweet n helped us threw this unfortunate time…. Thank U Beth!

May 31, 2022 · Jeanette Gee

Ark has been our go to with both of our Border Collies. 10 years of medical needs. They let me attend every exam, this kept my guy and gal calm with me by their side) When one of our dogs had cancer they recommended a Specialist practice. Should have maybe given them 4 1/2 stars as the waiting room hasn't been touched in 30 years. Oh well - rbm

Nov 06, 2024 · Rob Mullen

Pet Hospital