Apple Grove Veterinary Care

Welcome to Apple Grove Veterinary Care, located at 1800 E Clinton Trail, Charlotte, MI 48813, USA. You can contact them at (517) 543-6101 or their mobile number +1 517-543-6101.

As a local Pet Hospital, Apple Grove Veterinary Care aims to serve the Charlotte, MI community. However, recent customer reviews present a mixed and concerning picture of the services provided.

Services and Features:

One positive review from January 7, 2025, mentions that scheduling was easy and that everyone in the office was "extremely kind and compassionate." Another customer reported that their pets received "the best care" for both annual visits and specific treatments, praising the "care and compassion of the doctors and staff."

However, a more recent update from January 22, 2025, paints a drastically different picture. This customer initially had a good impression but experienced a significant decline in service, citing "poor communication," "crappy attitudes," and "lies." They expressed a complete lack of trust and stated they would not use the office again under any circumstances. This reviewer also mentioned that the office manager was on maternity leave and alleged that the business was left in the hands of individuals exhibiting dishonesty and arrogance. Furthermore, this customer claimed harassment after expressing concerns about a misdiagnosis of a kitten, which they stated occurred twice over a month.

The conflicting reviews make it difficult to ascertain the consistent quality of services and the typical environment of Apple Grove Veterinary Care.

Environment:

Information regarding the hospital's environment or facilities is not explicitly detailed in the provided reviews.

Promotional Information:

No specific promotional offers or discounts are mentioned in the provided reviews.

In conclusion, reviews for Apple Grove Veterinary Care in Charlotte, MI, are contradictory. While some customers have experienced kindness, compassion, and good care, a recent and detailed review raises serious concerns about communication, staff attitude, potential dishonesty, and misdiagnosis. Local users should carefully consider these recent negative experiences alongside the positive ones when deciding whether to seek veterinary care at this Pet Hospital. It may be prudent to inquire further about current staffing and management before scheduling an appointment. For detailed information about their services, environment, and any current promotions, direct contact is recommended, keeping in mind the reported communication issues.