Appalachian New River Veterinary: Kreis Cathy DVM

Appalachian New River Veterinary Associates, with Dr. Cathy Kreis, DVM, serving as Medical Director and Managing DVM, is a long-standing "Pet Hospital" located at 218 Wilson Dr, Boone, NC 28607, USA. Established in 1985 through the merging of New River Animal Hospital and Appalachian Veterinary Hospital, this facility has a rich history of providing veterinary care to the Boone community and surrounding areas. It functions as a comprehensive animal healthcare provider, offering a wide array of services and related products to ensure the health and well-being of companion animals, primarily dogs and cats.

The environment at Appalachian New River Veterinary Associates is designed to be professional, welcoming, and as comfortable as possible for both pets and their owners. The hospital aims to create a "very calm environment for your dogs and cats," recognizing the potential stress associated with veterinary visits. Their commitment to patient comfort is further underscored by their "Fear Free" certification and their designation as a "Cat Friendly Practice," which means they adhere to specific protocols and facility designs to reduce anxiety in animals. This can include separate waiting areas, gentle handling techniques, and a mindful approach to sounds and smells that might be stressful for pets. While one review mentions a $30 deposit and a week-long wait for a non-urgent case, indicating a structured appointment system, other feedback suggests a generally "very nice and professional" atmosphere. The hospital's mission to "cultivate trustworthy, transparent relationships" also contributes to an environment of open communication and support for pet owners.

Appalachian New River Veterinary Associates offers a comprehensive range of veterinary services, reflecting its status as a full-service "Pet Hospital." Their services include routine wellness examinations, preventative medicine such as vaccinations and parasite control, and advanced diagnostic capabilities like radiology (X-rays), ultrasonography, and electrocardiography. They are well-equipped for various surgical procedures, including spays and neuters. A notable area of expertise, championed by Dr. Cathy Kreis, is Behavior Medicine, which helps address and manage behavioral issues in pets, contributing significantly to the human-animal bond. Dr. Kreis also has special interests in feline medicine and dentistry, indicating a focus on specific needs for cats and comprehensive oral health care for all patients. The hospital provides extensive dentistry services. They also offer "drop offs" for pet care, providing flexibility for busy clients. Their commitment to "high quality progressive medicine and surgery" positions them as a leading veterinary care provider in the region.

The features of Appalachian New River Veterinary Associates are shaped by its experienced team and its dedication to specialized care. Dr. Cathy Kreis, a 1993 Cornell University graduate, brings extensive experience from practice in East Africa, New York, and North Carolina. Her role as Medical Director and Managing DVM, coupled with her passion for Behavior Medicine, feline medicine, client care, staff wellness, and dentistry, highlights a multifaceted approach to veterinary practice. The hospital's affiliation with National Veterinary Associates (NVA), one of the largest private owners of veterinary hospitals in North America, suggests access to broader resources and a commitment to high standards. Furthermore, the hospital is AAHA (American Animal Hospital Association) accredited, a voluntary accreditation that demonstrates adherence to over 900 standards of veterinary excellence in areas such as facility, equipment, patient care, and continuing education. This accreditation, along with their Fear Free and Cat Friendly certifications, signifies a commitment to best practices in veterinary medicine and patient comfort.

While the hospital strives for excellence, one customer review points to a potential challenge with immediate access for urgent cases, mentioning a $30 deposit requirement and a one-week wait for a dog not eating. This suggests that for non-life-threatening but concerning conditions, clients might need to schedule appointments in advance, and a deposit might be required, which could be a point of friction for some. However, other clients express satisfaction, finding the staff "very nice and professional," indicating that experiences can vary depending on the specific situation and urgency. The long operational hours, including weekdays until 8:00 PM and Saturday mornings, indicate an effort to provide convenient access for scheduled appointments. The presence of multiple veterinarians, including Dr. Randall McAdams, Dr. Kelsey Hayes-Anderson, and Dr. Rachael Kearns, further enhances their capacity to serve a broad client base with diverse needs.

From a promotional standpoint, Appalachian New River Veterinary Associates utilizes its certifications, specialized services, and client convenience to attract and retain pet owners. Their contact information, phone and mobile at (828) 264-5621, and address at 218 Wilson Dr, Boone, NC 28607, USA, are readily available. They actively promote their "Share the Love Referral Program," offering a $25 credit to both the referring client and the new client, which incentivizes word-of-mouth marketing and builds community loyalty. They also offer "in-house instant rebates on 6 and 12 months of Nexgard Plus," which are not available online, encouraging clients to purchase preventative medications directly from the clinic and providing immediate savings. The hospital's website highlights their various services, staff profiles, and certifications (AAHA, Fear Free, Cat Friendly) to convey their expertise and commitment to quality care. By emphasizing their long history in the community and their focus on "supporting the Human-Animal Bond," Appalachian New River Veterinary Associates positions itself as a trusted partner in pet healthcare for the Boone area, balancing comprehensive medical offerings with a strong client-focused approach.