Animal Wellness Center-Plant City

Excellent service for a great price. We brought our puppy in to get spayed. They treated her with love and I am very pleased after looking at her incision site and it is super clean and healthy looking. Definitely recommend.

I called today to get simple cat neutering information and was put on hold for 40mins!!! While on hold one of the workers either tried to pick up the phone and put it back on hold and hung up on me. I called back and explained to the lady that answered I have been on hold already for 40mins and got disconnected by one of their workers. She apologized for that happening and promised to call back before 2pm. It is now 6pm and no one called back. It's extremely unprofessional of your staff to say they will call back and never do and put me on hold for so long. Will be looking elsewhere. Clearly under staffed and to busy to take a simple phone call when their automated phone system says they are available to help yeah..ok! NOT!

Thankfully it was a cooler day in January that we visited this facility because you have to wait outside in your car. We’ve come in the summer time as well and had to sit out in the heat. We scheduled our appointment for 10AM and our first dog was taken in at 10:53AM. They called and texted from inside their building rather than just walking out and speaking with us. I’m not sure what everyone is talking about when they say this place is affordable. We have a chihuahua (approx 6 lbs) and a rat terrier (approx. 20 lbs) and they charged us about $700 for flea and heart worm protection for a year for both of them. *Response to businesses reply: You book the appointment online. Then you park in a numbered parking spot which corresponds with your place in line. Lastly, you are given a buzzer (much like at a restaurant when you are waiting for a table) letting you know when it is your turn for your pet to go in. That doesn’t scream, “you are more than welcome to sit in the lobby.” Secondly, I did ask about payment options or pet insurance or something that would reduce the amount for the flea and tick prevention. We were told that this is a low cost clinic and the price given was the lowest available. So, don’t play this critique off as I was misinformed. Your response is misinformation, misleading and close to being downright dishonest.

We got a new puppy and I was able to get in next day to get her looked at and meds for her tummy (she has worms poor thing). They were fast, informative, and thorough. I was always able to reach someone on the phone when I called. If I had any complaint, would just be you can only make an appointment 2 days out. I've gotta bring her back 2 more times for boosters; would have been nice if I could have made those appointments all at once.

Had a great experience here staff was extremely friendly and helpful. We had a medical emergency so our fur baby needed medical attention with the quickness and it was a weekend so our vet choices were very limited. Thankfully we came across the animal wellness center.. they're a Low cost full service animal hospital. we received awesome treatment and the price was extremely fair! I highly recommend them they're extremely compassionate caring kind loving vets office that loves animals and not in it for the money like most veterinary offices.