Animal Emergency Center - Rochester

Our BFF was treated at AEC for an emergency. This is not our normal go to ER. We were treated with Respect and Dignity, I have nothing but gratitude for your amazing kindness.

They saved my cat Emily's life. My cat ingested a piece of day lily while she was outside on her leash with me. I'm so glad I found AEC on Google, all the other vets were closed or too far away and I knew that time would be a matter of life and death. They got Emily in right away after I called. She was in hospital for 3 days. The staff sent me pictures of her and checked in with me twice a day, answering all my questions. I know that Emily felt safe and loved while she was there and I believe that made a big difference in her healing. It was touch and go for a while, but my follow ups with my regular vet proved that AEC's quick and accurate care is what saved my girl. Thank you so much to everyone who helped Emily. She is happy and healthy now because of your amazing care.

Today was our second visit to this emergency vet and I cannot recommend them enough. From the very nice and caring front desk staff , to all the sweet nurses to the informative doctor., Dr.Brink. Everyone was amazing. They listened to our concerns and were very thorough with us and with our dog! They treated her as if she was their pet and got down to the bottom of what was wrong with her. Even though we had to wait , it was worth it. They kept us updated throughout our stay. Thank you to everyone who treated our sweet Kaia today and showed her so much love!! We appreciate all of you and we definitely recommend AEC to anyone needing emergency care for their pets at a very very reasonable price!!!

I cannot say enough good things about this wonderful place! I’ve been here many times and every single time we have received the love and care needed. Every staff member is an absolute blessing and they take pride in what they do. The wait times are not long and their pricing is incredibly reasonable. Don’t hesitate to bring your beloved pet here if you have an emergency. 🙏🏻❤️

This is a couple weeks overdue, but I have much gratitude to AEC. We had a stray/outdoor cat we had been taking care of for almost 2 years, and noticed there was something wrong about a month prior to bringing her in because she wasn't eating (She would not let humans get too close to her, so she was hard to catch). Called several vets/hospitals in the area in the weeks leading up to catching her and no other place would take a feral cat to help, which I can understand with them being unpredictable. AEC was more than willing to check on her, so when I finally brought her in they were so kind and compassionate to her distress and her clear injuries. Unfortunately, due to her injuries it was best to put her down. Even though it was "just a stray", they couldn't have been nicer to me or the cats needs, and in explaining the diagnosis, the options, and everything in between. I definitely recommend them for any indoor or outdoor pets.