Animal Clinic of Athens: Rowley Steven DVM

Animal Clinic of Athens, featuring the dedicated expertise of veterinarians such as Dr. Steven Rowley, is a highly regarded "Pet Hospital" located at 828 Rocky Mt Rd, Athens, TN 37303, USA. This full-service veterinary clinic is committed to providing comprehensive and compassionate care for dogs and cats in Athens, TN, and the surrounding communities. With a mission to ensure healthy growth, promote well-being, and alleviate illness, pain, and suffering in pets, the clinic offers a wide range of services to cater to all stages of a pet's life. For appointments or inquiries, you can contact them at (423) 745-7436 or via mobile at +1 423-745-7436.

The philosophy at Animal Clinic of Athens centers on treating every patient as an individual and as if they were their own beloved pets. They understand the profound bond between pets and their human families, striving to provide care with the same understanding and compassion they would desire for themselves. This client-centric approach, combined with a commitment to quality medicine and responsible pet ownership, forms the bedrock of their practice. Their team, composed of diverse professionals with a shared passion for animals, works tirelessly to deliver top-tier medical care, support, and guidance to both pets and their owners. This dedication is clearly reflected in the glowing testimonials from satisfied clients.

The environment at Animal Clinic of Athens is described as "Wonderful" and characterized by a "very kind and caring" atmosphere, according to customer reviews. The clinic aims to create a welcoming and comfortable space that minimizes stress for both pets and their owners. While it is a professional veterinary facility, the atmosphere is notably described as "very homey" and "doesn't feel like a veterinarian office," promoting a sense of ease and familiarity. This suggests thoughtful design choices that may include natural light, comfortable seating, and a calming aesthetic to make visits less daunting for anxious animals.

The staff's interaction with pets, as highlighted by a reviewer whose "girl, Bella (Collie/Aussie mix)" was treated with "Great" care, indicates a gentle and patient approach. This compassionate handling is crucial for building trust with animals and ensuring a positive experience during examinations and treatments. The commitment to treating clients and patients like family fosters an ambiance of warmth and trust, making it a place where pet owners feel confident and supported in their pet care journey. This blend of professional medical care with a comforting, familial touch sets the stage for optimal patient outcomes and client satisfaction.

As a full-service "Pet Hospital," Animal Clinic of Athens offers a comprehensive suite of veterinary services and goods designed to meet the diverse needs of dogs and cats throughout their lives. Their extensive offerings are supported by state-of-the-art diagnostic equipment and over 160 years of combined veterinary experience among their team. Key services include:

• General Wellness and Preventive Care: This is fundamental to their practice, including routine annual wellness exams, tailored vaccination programs, and comprehensive parasite control to protect pets from fleas, ticks, heartworm, and intestinal parasites. They also provide guidance on preventative medicine to ensure long-term health and well-being.

• Surgical Procedures: The clinic provides complete surgical services, ranging from routine elective procedures like spaying and neutering, which contribute to longer, healthier lives and responsible pet population control, to more complex soft tissue surgeries and some specialized orthopedic procedures. Patient safety is prioritized with pre-anesthetic exams and bloodwork, and continuous monitoring during surgery.

• Diagnostic Services: Animal Clinic of Athens is equipped with state-of-the-art diagnostic tools. This includes digital radiography (X-rays) for detailed images of internal anatomy and detection of orthopedic conditions, tumors, or foreign objects. They also boast an in-house laboratory for rapid and accurate results on blood counts, blood chemistries, urinalysis, heartworm tests, fecal examinations, ear cytology, and skin scrape evaluations, allowing for immediate treatment plans.

• Pet Dental Care: Recognizing the importance of oral health, they offer comprehensive dental services, including cleanings, extractions, and preventative care to address and prevent dental diseases that can impact overall health.

• Pet Allergies & Dermatology: With many pets suffering from allergies, the clinic provides expertise in diagnosing and managing various pet allergies, whether they are environmental, food-related, or caused by other triggers, offering solutions to alleviate discomfort.

• Boarding Services: For pet owners needing a safe and caring place for their pets while away, the clinic offers boarding facilities, ensuring pets are well-looked after in a familiar veterinary environment.

• Grooming Services: Beyond medical care, they also provide grooming services, contributing to the pet's overall hygiene and comfort.

• Puppy and Kitten Care: Specialized care programs are available for young animals, focusing on their unique needs for proper growth, vaccinations, and early socialization.

• Senior Pet Care: Dedicated care for aging pets, addressing age-related conditions and maintaining their quality of life through tailored wellness plans and diagnostics.

• In-House Pharmacy: A fully stocked in-house pharmacy ensures convenient and immediate access to necessary medications and preventatives.

• Online Store & Refills: For added convenience, clients can order food and medication refills online, ensuring continuity of care and easy access to necessary products.

Animal Clinic of Athens distinguishes itself through several key features that underscore its commitment to exceptional pet care and client satisfaction. Firstly, the clinic's over 160 years of combined veterinary experience among its team signifies a deep well of knowledge and expertise, instilling confidence in pet owners. This extensive experience translates into accurate diagnoses and effective treatment plans for a wide array of conditions.

Secondly, their investment in state-of-the-art diagnostic equipment, including digital radiography and an in-house laboratory, allows for rapid and precise diagnoses. This capability means quicker results for crucial tests like blood work, urinalysis, and X-rays, enabling veterinarians to initiate timely treatments, which is critical during emergencies or for serious conditions. The ability to perform many tests while the client waits demonstrates their efficiency and dedication to prompt care.

Furthermore, the clinic offers convenient modern solutions for pet owners. They have introduced a mobile app through PetDesk and online booking capabilities. This allows clients to easily schedule appointments, request refills, and view or share their pet's vaccination records directly from their mobile devices or desktop, significantly enhancing accessibility and streamlining the pet care process. This technological integration demonstrates their forward-thinking approach to client service.

Lastly, and perhaps most importantly, the consistent positive feedback from clients highlights the compassionate and caring nature of the staff. The review praising the "Wonderful place" and "Very kind and caring" staff, specifically mentioning excellent care for "Bella," illustrates a personalized and gentle approach to animal handling. This focus on treating pets and their owners like family fosters a trusting and comfortable environment, making veterinary visits a more positive experience.

Animal Clinic of Athens actively engages with its clients and the community through various means, offering convenient services and resources that act as a form of promotion. While specific discount percentages are not explicitly detailed in the provided information, their offerings inherently promote ease of access and comprehensive care:

• Online Booking & Mobile App: The availability of an online booking system and a new mobile app (PetDesk) for scheduling appointments, requesting refills, and accessing vaccination records is a significant promotional feature. It highlights their commitment to modern convenience and client accessibility, making it easier for new and existing clients to manage their pet's care.

• Comprehensive Pet Health Resources: Their website features educational articles on various pet health topics, such as understanding pet allergies. Providing such valuable information establishes them as a knowledgeable and helpful resource in the community, promoting responsible pet ownership.

• Boarding & Grooming Services: Offering these additional services alongside medical care provides a one-stop solution for many pet owners, enhancing convenience and implicitly promoting their comprehensive care model.

• Emphasis on Quality and Compassion: The clinic's stated passion for "quality medicine, compassionate care, and promoting responsible pet ownership" serves as a continuous promotional message. Positive customer testimonials reinforce this message, acting as powerful word-of-mouth advertising within the Athens community.

• Regular Office Hours: Operating with extensive weekday hours (7:30 AM - 6:30 PM, Monday to Friday) and Saturday hours (8:30 AM - 5:00 PM) makes their services accessible to a wide range of schedules, a practical form of promotion for busy pet owners.

Animal Clinic of Athens: Rowley Steven DVM, through its blend of experienced veterinary professionals, state-of-the-art facilities, convenient digital tools, and a genuinely compassionate approach, firmly establishes itself as a leading "Pet Hospital" in Athens, TN, dedicated to the health and happiness of local pets.