Animal Care Center of Shorewood

Welcome to Animal Care Center of Shorewood, a Pet Hospital located at 189 Brook Forest Ave, Shorewood, IL 60404, USA. As a local provider of veterinary care, we aim to serve the pet owners of Shorewood and the surrounding areas with a range of services to support the health and well-being of their animal companions. We understand the importance of finding a trusted partner in your pet's healthcare journey, and we strive to provide comprehensive and compassionate services.

Based on the available customer reviews, the environment at Animal Care Center of Shorewood appears to be perceived differently by different pet owners. One reviewer describes the entire staff as "warm and welcoming," particularly noting their positive interactions with a pet requiring sedation for nail clippings. This suggests a friendly and accommodating atmosphere, especially when dealing with animals with specific needs or temperaments. However, another review presents a contrasting viewpoint, expressing dissatisfaction with appointment availability, perceived lack of emergency care responsiveness, and issues with grooming services and communication. These differing experiences highlight the importance of considering a range of feedback when evaluating the overall environment and service quality.

As a Pet Hospital, Animal Care Center of Shorewood likely offers a variety of veterinary services to address the healthcare needs of your pets. Based on the reviews and the typical services provided by a veterinary hospital, these may include:

• Routine Wellness Care: This fundamental aspect of veterinary care includes regular check-ups, vaccinations tailored to your pet's lifestyle and risk factors, parasite prevention (for fleas, ticks, heartworms, and other internal parasites), and nutritional counseling to ensure optimal health and longevity.
• Sedation for Specific Procedures: The positive review mentions the staff's willingness and ability to handle a pet requiring sedation for nail clipping appointments. This indicates that the clinic is equipped and experienced in providing safe and effective sedation when necessary for the comfort and safety of the animal and the staff during certain procedures.
• Grooming Services: The negative review refers to grooming services, indicating that this is likely an offering at Animal Care Center of Shorewood. Standard grooming services can include bathing, brushing, hair trimming, and nail trims. However, the review raises concerns about the staff's adherence to specific grooming requests and the overall quality of the service.
• Diagnostic Services: To accurately diagnose and treat various medical conditions, Animal Care Center of Shorewood likely utilizes diagnostic tools such as in-house laboratory testing (including blood work, urinalysis, and fecal exams) and imaging technologies (like digital radiography or ultrasound) to assess your pet's health.
• Medical Treatment: The veterinary team at Animal Care Center of Shorewood would provide medical treatment for a wide range of illnesses, injuries, and chronic conditions affecting pets. This includes prescribing medications, managing infections, and providing supportive care.
• Surgical Services: While not explicitly mentioned in the reviews, most veterinary hospitals offer surgical procedures, ranging from routine surgeries like spaying and neutering to more complex soft tissue or orthopedic surgeries, depending on their facilities and the expertise of their veterinarians.
• Dental Care: Comprehensive dental care is crucial for your pet's overall health. This typically includes dental cleanings under anesthesia, dental examinations, and treatment for dental diseases.
• Emergency Care: The negative review raises concerns about the availability and responsiveness of emergency care at this location. It is important for pet owners to understand the clinic's emergency protocols and whether they offer after-hours or urgent care services. It may be prudent to inquire directly about their emergency procedures.

A notable feature highlighted in one positive review is the "warm and welcoming" nature of the entire staff and their ability to accommodate a "problem child" requiring sedation for a routine procedure. This suggests a level of patience and understanding when dealing with pets that may have specific behavioral challenges or needs. The reviewer's long-standing loyalty based on positive customer and pet service over 14 years also speaks to potentially positive experiences over time.

However, the negative review raises significant concerns regarding appointment availability, particularly in urgent situations, communication between staff and pet owners (including discrepancies in information provided by different doctors), adherence to grooming instructions, and perceived high costs. The reviewer also disputes the characterization of their dog as a "frequent biter" based on a single incident during a paw examination, highlighting potential issues with accurate record-keeping and communication of a pet's behavioral tendencies.

Currently, there is no specific promotional information available in the provided text. For local users in Shorewood, IL, and the surrounding areas, Animal Care Center of Shorewood presents a mixed picture based on the limited reviews. While some pet owners have experienced warm and accommodating service, particularly regarding special needs pets, others have raised concerns about appointment availability, emergency care, communication, grooming, and pricing. To obtain information about any current promotions or specials for new clients or specific services, it is recommended to contact the Animal Care Center of Shorewood directly at (815) 744-1500 or +1 815-744-1500. You may also wish to inquire about their website or social media presence for any updates or special offers.

In conclusion, Animal Care Center of Shorewood in Shorewood, IL, is a Pet Hospital that aims to serve the local community with a range of veterinary services. While some clients have reported positive experiences with the staff's warmth and handling of pets with specific needs, other reviews express concerns about appointment availability, emergency care responsiveness, communication, grooming services, and pricing. Prospective clients are encouraged to consider these differing perspectives and to communicate their specific needs and expectations clearly when seeking veterinary care for their pets at Animal Care Center of Shorewood. Contact them at (815) 744-1500 or +1 815-744-1500 for more information about their services and to determine if they are the right fit for your pet's healthcare needs.