Andover Animal Hospital ico

Andover Animal Hospital

Pet HospitalMassachusettsEssex CountyAndoverLowell Street

233 Lowell St, Andover, MA 01810, USA

4.0

I sadly had to put my cat of 17 years down today and while I have always recommended Andover Animal Hospital the last 5 months after she was diagnosed with Chronic Kidney Failure they have been so nice, supportive, caring, helpful ... so many things. This morning when I broke down on the phone needing the appointment no one ever wants to make they were so compassionate, explained options and what was going to happen. I am so grateful, when I feel I can get another I will definitely be bringing them there.

fkm
  • Overview
  • (978) 475-3600
  • www.andoveranimal.com

Hours

Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 8:00 AM - 5:00 PM

Welcome to Andover Animal Hospital

Andover Animal Hospital, located at 233 Lowell St, Andover, MA 01810, USA, stands as a beacon of compassionate and comprehensive veterinary care for pets in the Andover area and beyond. With a mission to provide the highest standard of veterinary care, they offer a wide array of services designed to promote the health and longevity of your beloved companions. You can reach them at (978) 475-3600.

Environment: A Welcoming and Caring Space

Andover Animal Hospital strives to create a calm, welcoming, and friendly environment for both pets and their owners. Understanding that veterinary visits can sometimes be stressful, the team makes every effort to ensure a comfortable experience. This commitment to a positive atmosphere is evident in the feedback from clients who describe the staff as "nice, supportive, caring, helpful," and commend their compassion during difficult times. The facility itself is designed to handle a broad range of diagnostic, surgical, and treatment procedures, reflecting a commitment to providing advanced veterinary services within a single location. The aim is for every visit to be as comfortable as possible, fostering an atmosphere of trust between the staff and clients.

Services Offered: A Full Spectrum of Pet Healthcare

Andover Animal Hospital is a full-service animal hospital, meaning they cater to a vast range of veterinary needs for various pets, including dogs, cats, rabbits, pocket pets, birds, reptiles, and other small animals. Their comprehensive offerings include:

  • General Wellness & Preventive Care: This foundational service includes routine wellness exams, vaccinations to protect against common diseases, and microchipping for pet identification. They also offer guidance on proper diet and nutrition and year-round parasite control (fleas, ticks, and heartworms) to safeguard your pet's health.
  • Advanced Diagnostics: Equipped with in-house diagnostic tools, the hospital can perform digital radiography (X-rays), diagnostic ultrasounds, and a variety of laboratory services to identify illnesses and injuries promptly. They also offer dental radiography for thorough oral health assessments.
  • Surgical Services: The experienced surgeons at Andover Animal Hospital provide a wide range of surgical procedures, from routine spays and neuters to more complex soft tissue and orthopedic surgeries, including ruptured cruciate ligament repair and mass removals. Emergency surgical services like laceration repair and foreign body removal are also available.
  • Dental Care: Recognizing the importance of oral health, Andover Animal Hospital provides comprehensive dental services, including annual dental exams and cleanings, to prevent and treat dental diseases that can impact overall pet health.
  • Specialized Treatments:
    • Acupuncture: As highlighted by a client's testimonial, Andover Animal Hospital offers pet acupuncture, with Dr. Manse being particularly praised for his patience and caring approach, even with nervous dogs. This alternative therapy can be highly beneficial for pets with various health issues.
    • Laser Therapy: They are pleased to provide veterinary laser therapy, an advanced pain control solution for pets.
    • Senior Pet Wellness: Dedicated plans are tailored to address the unique needs of aging pets, ensuring they receive appropriate care as they enter their senior years.
  • End-of-Life Care: Andover Animal Hospital understands the emotional difficulty of a pet's end-of-life journey and offers hospice, euthanasia, and cremation services with compassion and support.
  • Other Services:
    • Pet Counseling: This includes behavior and nutritional counseling to help owners address specific concerns and ensure their pets lead healthy lives.
    • International Health Certificates: For clients planning international travel with their pets, USDA-accredited veterinarians are available to assist with necessary documentation.
    • Pharmacy & Retail: The hospital features an in-house pharmacy, stocking medications and prescription diets from reputable brands like Hill's and Purina. They also offer a select range of carefully chosen retail products for pet care.
    • Telemedicine: For non-urgent concerns that may not require an in-person visit, telemedicine options are available, offering convenience for busy pet owners.
Features: Client-Centric and Professional Care

Andover Animal Hospital distinguishes itself through several key features that contribute to its reputation for excellence:

  • Highly Trained and Compassionate Staff: Client testimonials consistently praise the staff for their professionalism, courtesy, and genuine care. From the front desk team to the veterinary technicians and doctors, the entire team is described as friendly, attentive, and dedicated to the well-being of the animals. They treat pets like family and prioritize building positive relationships with both patients and clients.
  • Comprehensive and Holistic Approach: The hospital's ability to offer a wide range of services, including specialized treatments like acupuncture, speaks to a holistic approach to pet health. They aim to be a "one-stop-shop" for pet health and medical needs, minimizing the need for external referrals where possible.
  • Patient Advocacy: The team is committed to acting as advocates for their patients, ensuring they receive the best possible care. This is evident in their thorough diagnostic procedures and their willingness to explain options and procedures clearly to pet owners.
  • Focus on Client Education: The veterinary staff is dedicated to educating clients, patiently answering questions and providing thorough explanations about diagnoses, treatment plans, and at-home care. This empowers pet owners to make informed decisions for their companions.
  • Acceptance of Various Payment Options: To make veterinary care accessible, Andover Animal Hospital accepts credit cards, cash, and offers flexible financing options through CareCredit and Scratchpay. This helps pet parents manage the costs of care.
  • AAHA Accreditation: While not explicitly stated in the provided text for this specific Andover location, many high-standard veterinary hospitals are AAHA-accredited. AAHA (American Animal Hospital Association) accreditation signifies that a practice meets rigorous standards of excellence in areas such as patient care, diagnostics, surgery, and facility management, providing pet owners with peace of mind. (Note: A general search for "Andover Animal Hospital features" returned information about AAHA accreditation for some Andover Animal Hospitals, suggesting it is a common hallmark of quality in the network).
Promotional Information and Special Offers

Andover Animal Hospital actively engages with its community and offers various promotions to make pet care more accessible:

  • Referral Program: They offer a "Refer & Save!" program where both the referrer (existing client) and the referee (new client) save $25 on their next visit. This encourages existing clients to spread the word about their positive experiences.
  • Pharmacy Savings: Clients can visit their pharmacy for "New Low Prices" on medication and food for their pets, providing cost-effective options for ongoing needs.
  • Spay & Neuter Specials: Periodically, the hospital offers special discounts on spay and neuter procedures, such as a 25% saving offer through June 30, 2025 (as seen in search results). This promotes responsible pet ownership.
  • PAW Plans (Pet Annual Wellness Plans): These plans are designed to help manage a pet's preventive care costs and mitigate unexpected expenses throughout all life stages, providing a structured approach to wellness.
  • Convenient Appointment Booking: They emphasize the availability of appointments and encourage clients to call or click to book, making access to care straightforward.
  • Happy Healthy Pets™ App: The introduction of a dedicated app is aimed at simplifying and making managing pet healthcare more convenient for clients.

In summary, Andover Animal Hospital is more than just a pet hospital; it's a dedicated team committed to providing compassionate, comprehensive, and high-quality veterinary care in a welcoming environment. Their extensive range of services, coupled with a client-centric approach and various promotional offers, makes them a valued resource for pet owners in Andover, MA, and the surrounding communities.

Andover Animal Hospital Photos

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Andover Animal Hospital Location

233 Lowell St, Andover, MA 01810, USA

Reviews

I sadly had to put my cat of 17 years down today and while I have always recommended Andover Animal Hospital the last 5 months after she was diagnosed with Chronic Kidney Failure they have been so nice, supportive, caring, helpful ... so many things. This morning when I broke down on the phone needing the appointment no one ever wants to make they were so compassionate, explained options and what was going to happen. I am so grateful, when I feel I can get another I will definitely be bringing them there.

May 16, 2025 · fkm

I have been bringing my German Shepherd Kaiser here for almost a year and it by far has been the best experience I have ever had at a vet hospital. Kaiser has a lot of health issues and we were recommended by his neurologist to find a vet hospital that offered acupuncture. After a bit of searching we found Dr.Manse. Since our first visit with Dr.Manse up until now he has been nothing but amazing. With Kaiser having so many issues I worry about a lot and always have a lot of questions. Dr.Manse is extremely patient and listens to everything I say and answers all my questions. He is one of the kindest most caring veterinarians I have ever met and I honestly think Kaiser thinks the same seeing I have never seen Kaiser actually get excited to go to the vet at times. Kaiser is a good boy but he also is a nervous dog at times and Dr.Manse is so good with him. You can truly tell Dr.Manse is very passionate about his job and truly enjoys forming positive relationships with not only his patients but his clients too. He not only sees Kaiser for acupuncture but he is now Kaiser's primary doctor and has helped us navigate through so many issues with Kaiser from the standard vaccines to crazy ear issues to xrays to even surgery for a broken tooth. We feel like we practically live at Andover Animal Hospital seeing we are there at least every other week for acupuncture and every time we are there it has been such a good experience. We are always greeted with a friendly smile and hello from the front desk team and a few of them don't even have to ask me who im checking in anymore seeing they know us so well now. They truly are an amazing caring team at Andover and we are lucky we found them to care for Kaiser.

Apr 28, 2025 · Erica Josselyn

The times that we visit the practice, the staff and veterinarians have been nothing but professionals and welcoming. However, on June 20, my wife and I were very impressed with our first visit with Dr. Manse, his professionalism, knowledge and attentiveness to our dog Daisie. We are concerned with our dog's advanced age and what are the best options for her care and ensuring she is comfortable for the rest of her remaining senior years. Dr. Manse, he took the time to explain the paths we can take to give Daisie a comfortable quality life, such as acupuncture. We had many questions, he was patient and kind to answer them. None of the questions were too elementary for Dr. Manse to answer, and we are extremely grateful. Also, we want to thank Dante for his positive and friendly attitude the times he attends to Daisie and us. Hands down, we highly recommend Andover Animal Hospital, and their staff, especially Dr. Manse. Tony & Phyllis

Jun 23, 2024 · Tony Simas

One Star - Absolutely Heartbreaking and Negligent Care at Andover Animal Hospital My friend recently took his beloved dog to Andover Animal Hospital for a routine procedure. What followed was an absolute tragedy that could have been avoided with proper care and attention. After the surgery, her dog was inexplicably left alone and unsupervised, during which time he tragically ingested gauze. This horrific mistake ultimately led to his death. To add insult to injury, Andover Animal Hospital has reportedly been dismissive of my friend's concerns, denying any wrongdoing in this devastating loss. Their lack of accountability and empathy in the face of such a profound error is frankly appalling. No pet owner should ever have to endure the pain of losing their companion due to such blatant negligence. The fact that a routine procedure could lead to such a catastrophic outcome because of a failure to properly monitor a vulnerable animal is inexcusable. I strongly urge anyone considering Andover Animal Hospital for the care of their precious pets to think long and hard about the potential risks. My friend's experience demonstrates a shocking lack of care and responsibility, and I would not want any other family to suffer such an unimaginable loss. This animal hospital has failed in its most fundamental duty: to protect the animals entrusted to their care.

May 08, 2025 · Christa Gillis

Andover Animal Hospital is always great. Our dog had an issue this morning and they were completely booked, but found a way to have us taken care of within a short time. While there, they noticed that the dog was due for their rabies booster, so they made that happen in the same emergency appointment. That was extremely helpful and appreciated. We have more stories about how helpful they are, but this one was exceptional. So happy to work with them.

Jan 25, 2025 · Charles Enman

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