Amherst Small Animal Hospital

Welcome to Amherst Small Animal Hospital, a Pet Hospital located at 2217 Kensington Ave, Buffalo, NY 14226, USA. Serving the local community of Buffalo and surrounding areas, Amherst Small Animal Hospital aims to provide veterinary care for your beloved animal companions. As a Pet Hospital, they offer a range of services to address the health and wellness needs of your pets.

Based on the limited reviews available, it is challenging to form a comprehensive picture of the environment at Amherst Small Animal Hospital. One reviewer describes the "wonderful staff," suggesting a positive and welcoming atmosphere created by the team. This indicates a focus on providing a pleasant experience for pet owners during their visits. However, another review paints a starkly contrasting picture, describing an interaction with a specific veterinarian as "extremely rude and irresponsible." This suggests that while some aspects of the clinic environment, particularly the staff, may be perceived positively, individual experiences can vary significantly. Further information would be needed to provide a more balanced and detailed description of the overall clinic environment.

The limited information available makes it difficult to create a comprehensive list of services offered at Amherst Small Animal Hospital. However, based on the category of "Pet Hospital" and the context of the reviews, we can infer some of the services they likely provide:

• General Veterinary Care: This would typically include routine check-ups, vaccinations, parasite prevention (flea, tick, heartworm), and general health advice for dogs and cats.
• Puppy Care: The positive review from a new puppy owner suggests that the hospital offers services specifically tailored to young animals, which might include initial vaccinations, deworming, microchipping, and guidance on puppy development and training.
• Acupuncture: One of the reviews specifically mentions acupuncture treatment for a dog. This indicates that Amherst Small Animal Hospital may offer alternative or complementary therapies like acupuncture as part of their services.
• Diagnostic Services: To diagnose illnesses and plan treatments, the hospital likely offers various diagnostic tools, which could include laboratory services (blood tests, etc.) and imaging (X-rays, although not explicitly mentioned).
• Medical Treatment: The hospital would provide medical care for various illnesses and injuries in pets, including prescribing medications and providing supportive care.
• Surgical Services: While not explicitly mentioned, most small animal hospitals offer some level of surgical services, ranging from routine procedures to more complex surgeries, depending on the veterinarians' expertise and the facility's capabilities.

The available reviews offer contrasting perspectives on the features of Amherst Small Animal Hospital:

• Wonderful and Helpful Staff: One review explicitly praises the "wonderful staff" for their kindness and expertise. This suggests that a significant portion of the team is dedicated to providing excellent customer service and knowledgeable care. The reviewer felt a strong connection to the practice after only two visits, highlighting the positive impact of the staff's interactions.
• Potential Expertise in Specific Treatments: The mention of acupuncture services indicates a potential specialization or offering of alternative therapies that may appeal to pet owners seeking holistic treatment options for their animals.
• Concerns Regarding Professionalism and Responsibility: The negative review raises serious concerns about the professionalism and responsibility of at least one veterinarian at the hospital. The allegations of rudeness, irresponsibility, and the seemingly arbitrary cancellation of a pre-scheduled and pre-paid treatment after a two-month wait are significant points of concern for potential clients. This review also suggests a lack of empathy and potential vindictiveness.
• Mixed Experiences: The stark contrast between the two reviews highlights the possibility of varied experiences at Amherst Small Animal Hospital, potentially depending on the specific veterinarian or situation involved.

The provided information does not contain any details about specific promotional offers, discounts for new clients, or special service packages at Amherst Small Animal Hospital. To inquire about any current promotions or the cost of specific services, it is recommended to contact the hospital directly via phone at (716) 839-1100 or mobile phone at +1 716-839-1100.

In conclusion, Amherst Small Animal Hospital in Buffalo, NY, is a Pet Hospital that appears to have a dedicated and kind support staff, as highlighted by one positive review from a new puppy owner. This suggests a welcoming environment and expert care, particularly for new pet parents. However, a significant concern is raised by another review detailing a severely negative experience with a specific veterinarian, alleging rudeness, irresponsibility, and a distressing cancellation of essential treatment. This stark contrast in customer experiences makes it challenging to provide an unequivocally positive introduction. Potential clients should be aware of these differing perspectives and may wish to seek further information or clarification directly from the hospital regarding their policies, staff qualifications, and approach to patient care. While the hospital may offer valuable services like acupuncture and general veterinary care, the serious allegations in the negative review warrant careful consideration by prospective pet owners in the Buffalo area.