Altamonte Pet Doc Hospital

Helped my Dobby and gave me medicine for him at a reasonable price ($400 for a shot, slight sedation, medication and a shot). I got a next day appointment, which was a lot cheaper than going to an emergency vet. Didn’t turn my cat away for his aggression, he just had to be sedated. The vet’s assistant was very kind and gentle with my cat, which helped him not to be so afraid (he was slightly sedated in the photos). I liked the vet here. He helped my cat. He was making jokes and being friendly.

I am sure for simple treatments they are fine. But we brought our very sick cat in and were given no explanation as to what he had. they took blood and the next day said he had a thyroid problem. Well, maybe that is true, but he also had had a stroke (which I found googling his symptoms) and he died the next day. Do not take your pet there!

I would've given a 5 star review because we have been bringing our dogs here for years and the Doctor is great, professional and is always able to help our dogs. Unfortunately, his staff is not good at all. They were rude to our face by rolling their eyes, constantly looking at their watch to check the time, and kept on sighing as if they were bored while in the room with our dog that was passed out since he had to be sedated in order to clean his ears and trim his nails, we were very worried because he was taking awhile to wake up. Thankfully, he woke up and was okay. I decided to let the disrespect go since we come here all the time, but then when we were checking out we came across another lady with an attitude problem that works in the front desk. She asked my mom if that was all we needed to check out, because we were so shaken up by seeing our dog so stressed my mom had said "yes", but then she apologized quickly and asked if she could also purchase the Triflexis, and then she tells us "but you said you didn't need anything else", and we were taken aback by her response, and my mom says "I'm sorry, my mind is all over the place". Well apparently, she was so upset that she began huffing and puffing being outright rude to us customers that are PAYING and it's not cheap. She kept on rolling her eyes, tossing things, and kept on repeating "She said she didn't need anything", by the third time I couldn't hold it in anymore and asked her "what her issue was" and she immediately began to to shout at me and was like "she said she didn't need anything else, my daughters sitting right there, and my husband's car broke down on the side of the road" even if I wanted to sympathize with her, I couldn't because of how rude she was being IN FRONT OF HER DAUGHTER who is probably around 7-8 years old. Which as a parent you should be setting a good example in front of your kids so that when they grow up they know how to act like a better human being. I told her "I don't care, everyone has bad days we were having a bad day too, but that doesn't give you the right to be rude to the customer. We tried ignoring the eye rolls from the other staff, but that's it. No more, this is not okay". Honestly, I am not one to leave a bad review, but I felt the need to because they need to treat the customer better. If the staff doesn't know how to be patient with your pets and yourself as the customer, then I have news for them, this is the wrong place to work at if you have no empathy or regard. Other than that, I highly recommend the Doctor, he is very nice and will take good care of your pet.

My standard poodle has reoccurring ear infections. We’ve done everything to adjust diet and keep his ears clean and I’ve been to multiple vets. Today I went to Dr. M and never has a vet so thoroughly cleaned out my Teddy’s ear. He took his time until every bit of the yeasty stuff was out, only then did he administer the medication to the ear. He also informed me it was ALLERGIES and that’s why it keeps coming back. He gave Teddy a shot as well. This is only vet that got to the bottom of it and didn’t just send me home with bottles of ear flush at a high price tag. He told me to bring Teddy for an allergy shot as soon as he becomes symptomatic again. My Teddy finally has relief. Also the front desk girls are ON IT. You are in and out. Don’t shy away from old school vets. You don’t need a fancy office, you need experience and they have it here affordably.

quite literally the worst vet ive ever been to. just left the place and the doctor had to be told 5 times that it was my puppies second round of shots before he understood that i wasnt a regular client. i only came because Pet Alliance was booked out for the month. the second he came in the room, he didnt make my 3 POUND chihuahua any less scared. just man handled my poor scared puppy, didnt play or pet him at all, and didnt make it a good experience for him. i will never be back and will caution all my friends to never come here either.