All Creatures Small Animal Hospital

Pet HospitalIllinoisWoodford CountyMetamoraWest Mount Vernon Street

201 W Mt Vernon St, Metamora, IL 61548, USA

3.0

I called to ask about availability and two different older women were talking to me and both cut me off, didn’t let me get a word in, and without asking any information about my dog said they have a 20 pound limit and when I said she’s going to be 10 pounds Dr. Jonas said “best to start somewhere else”

Maddi Jones
  • Overview
  • (309) 367-2014

Welcome to All Creatures Small Animal Hospital

All Creatures Small Animal Hospital, located at 201 W Mt Vernon St, Metamora, IL 61548, USA, serves the local community as a Pet Hospital specializing in small animals. You can contact them at (309) 367-2014 or their mobile number, +1 309-367-2014. Understanding the experiences of other pet owners can be helpful when choosing a veterinary care provider. The available reviews for All Creatures Small Animal Hospital offer contrasting perspectives.

One reviewer shared a negative initial phone interaction. They called to inquire about availability and reported being cut off by two different older women who did not allow them to speak or ask for information about their dog. According to this review, without knowing details about the dog, they were informed of a 20-pound limit. When the caller mentioned their dog would be 10 pounds, Dr. Jonas reportedly advised them to "best to start somewhere else." This experience suggests a potentially rigid policy regarding the size of animals they treat and a less than welcoming initial communication.

In contrast, another reviewer had a very positive experience with "The Dr. Jonas," describing her as "very sensitive towards your pet" and a "very special person." This reviewer also stated that Dr. Jonas "takes very good care of your pet" and highly recommends her. This testimonial paints a picture of a compassionate and caring veterinarian who provides excellent care to her patients.

Based on these two distinct customer experiences, we can gather some potential insights into All Creatures Small Animal Hospital as a Pet Hospital:

  • They may have a size limitation for the animals they treat, as indicated by the 20-pound limit mentioned in one review. It's unclear if this is a strict policy or under what circumstances it applies.
  • Dr. Jonas is perceived very differently by the two reviewers. One found her dismissive during a phone inquiry, while the other found her to be sensitive and to provide very good care.
  • One reviewer found the initial phone interaction with other staff members to be unprofessional and unwelcoming.
  • Another reviewer highly recommends Dr. Jonas for her care and sensitivity towards pets.

Information regarding the clinic's environment, the full range of services offered, or any promotional information is not available in the provided data. The conflicting nature of the reviews makes it difficult to draw definitive conclusions about the overall experience at All Creatures Small Animal Hospital.

Local users considering this Pet Hospital may find it beneficial to inquire directly about their policies, the range of animals they treat, and the services they offer. Given the strong positive feedback about Dr. Jonas from one reviewer, those with smaller animals might have a positive experience under her care. However, the negative initial phone interaction and the stated size limit are also factors to consider.

To gain a clearer understanding of All Creatures Small Animal Hospital, it would be helpful to know more about their facilities, the types of veterinary services they provide (e.g., routine check-ups, vaccinations, surgery, etc.), and the general approach of their staff beyond these two reported interactions. Without this information, a comprehensive introduction covering all requested aspects cannot be fully provided based solely on these two contrasting reviews.

In conclusion, All Creatures Small Animal Hospital in Metamora, IL, appears to have at least one veterinarian, Dr. Jonas, who is highly regarded for her sensitivity and care towards pets. However, there is also a report of a negative initial phone experience and a mention of a potential size limit for the animals they treat. Local pet owners may want to contact the hospital directly to understand their policies and services better and to determine if it is the right fit for their pet's needs.

All Creatures Small Animal Hospital Location

201 W Mt Vernon St, Metamora, IL 61548, USA

Reviews

I called to ask about availability and two different older women were talking to me and both cut me off, didn’t let me get a word in, and without asking any information about my dog said they have a 20 pound limit and when I said she’s going to be 10 pounds Dr. Jonas said “best to start somewhere else”

Dec 30, 2023 · Maddi Jones

The Dr. Jonas Is very sensitive towards your pet's she a very special person. Takes very good care of your pet . I highly recommend her

Oct 15, 2019 · Larry Powell

Dr is very dedicated to her patients. She is very helpful with the questions we ask to make sure that we are doing the right thing 😊.

Feb 03, 2020 · Jean Herrick

Dr is very dedicated to her patients. She is very helpful with the questions we ask to make sure that we are doing the right thing 😊.

Feb 03, 2020 · Jean Herrick

Kind, gentle and awesomely smart! I highly recommend and trust Dr. Jonas. She is great with people too! :)

Dec 03, 2014 · Heather Evans

Kind, gentle and awesomely smart! I highly recommend and trust Dr. Jonas. She is great with people too! :)

Dec 03, 2014 · Heather Evans

Called for an estimate of cost, receptionist quickly said she wasn't doing surgery right now and hung up on me. Poor business manners!!!!

Feb 18, 2019 · Dawn Johnson

Called for an estimate of cost, receptionist quickly said she wasn't doing surgery right now and hung up on me. Poor business manners!!!!

Feb 18, 2019 · Dawn Johnson

Pet Hospital