Albert klein ico

Albert klein

Pet HospitalPennsylvaniaLuzerne CountyShavertownMemorial Highway

1535 Memorial Hwy, Shavertown, PA 18708, USA

5.0

Last week, I walked into the office, unannounced, with my 12 year old pup who lost an ability to have full function of his back legs. Dr. AL was gracious enough to see Louie after he finished his scheduled patients and really was wonderful and knowledgeable with both of us, as was the receptionist. Thank you.

Laura Slocum
  • Overview
  • (570) 901-1044
  • dockleins.com

Hours

Monday 2:00 PM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 2:00 PM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 2:00 PM - 6:00 PM
Saturday 9:00 AM - 9:00 AM
Sunday Closed

Albert klein Introduce

Albert Klein, located at 1535 Memorial Hwy, Shavertown, PA 18708, USA, appears to be a veterinary professional or clinic operating within the "Pet Hospital" category. They can be reached via phone at (570) 901-1044 or +1 570-901-1044. In the context of a "Pet Hospital," such a practice would typically offer medical services and potentially sell related goods for the care and well-being of companion animals in the local community.

As a veterinary care provider, the core function of a "Pet Hospital" like Albert Klein's practice is to diagnose, treat, and prevent illnesses and injuries in animals. This includes offering a range of services from routine health maintenance to more complex medical interventions. While specific details about the breadth of services or goods sold are not extensively detailed, the primary focus is on providing professional veterinary attention to pets.

Environment and Atmosphere

Based on the sole customer review provided, the environment at Albert Klein's practice appears to be one of empathy and accommodation. The review highlights a situation where a pet owner walked in "unannounced" with an urgent concern for their 12-year-old dog, Louie, who had suddenly lost function in his back legs. The fact that "Dr. Al was gracious enough to see Louie after he finished his scheduled patients" speaks volumes about the clinic's willingness to prioritize patient needs, even outside of a standard appointment. This demonstrates flexibility and a commitment to animal welfare.

The review also praises Dr. Al for being "wonderful and knowledgeable with both of us, as was the receptionist." This suggests a welcoming and supportive atmosphere, where both the pet and the owner are treated with respect and understanding. The positive interaction with the receptionist is also crucial, as the front desk is often the first point of contact and sets the tone for the entire visit. An accommodating and knowledgeable staff contributes significantly to creating a comfortable and reassuring environment, especially during stressful situations like an unexpected pet health crisis.

Services Offered

While the provided information offers only a glimpse into the services, the nature of a "Pet Hospital" implies a range of core veterinary offerings. The specific incident described – a dog losing function in its back legs – suggests that the practice handles urgent medical cases and provides diagnostic and treatment capabilities for neurological or musculoskeletal issues. Typical services expected from a practice operating as a "Pet Hospital" would include:

  • General Consultations and Examinations: Routine check-ups, wellness exams, and consultations for various pet health concerns.
  • Diagnosis and Treatment of Illnesses: Addressing acute and chronic medical conditions, as demonstrated by the case of Louie. This would involve a veterinarian's expertise in diagnosing conditions and formulating treatment plans.
  • Emergency and Urgent Care: The ability to accommodate unannounced, urgent cases indicates a capacity to handle non-scheduled emergencies during business hours.
  • General Medicine: Providing care for a wide range of common pet ailments.
  • Veterinary Expertise: The mention of Dr. Al being "knowledgeable" implies a solid foundation in veterinary medicine, capable of assessing complex cases and offering appropriate medical advice or treatment.

Without further details, it is difficult to elaborate on specific services like surgery, dentistry, or advanced diagnostics (e.g., X-rays, lab work). However, the commitment to seeing an urgent case suggests a fundamental level of medical service to address immediate pet health needs.

Features and Distinctive Aspects

The key features of Albert Klein's practice, based on the customer review, are rooted in their approach to client and patient care:

  • Compassionate and Accommodating Care: The willingness of Dr. Al to see an unannounced, urgent case speaks to a highly compassionate and flexible approach to veterinary medicine. This level of dedication is a significant feature for pet owners who may face unexpected health issues with their animals.
  • Knowledgeable and Respectful Professionals: Both Dr. Al and the receptionist are highlighted for their knowledge and respectful demeanor. This indicates a practice where pet owners feel their concerns are understood and addressed with expertise, without feeling "talked down to." This respect fosters trust and a positive client relationship.
  • Patient-Centric Approach: The focus on seeing Louie despite a full schedule demonstrates a patient-centric philosophy, where the well-being of the animal takes precedence. This flexibility can be a life-saver for pets in critical situations.

These features underscore a veterinary practice that prioritizes both the medical needs of animals and the emotional needs of their owners, creating a supportive and effective care environment.

Promotional Information

In the absence of specific promotional details, the most potent form of promotion for Albert Klein's practice appears to be through positive client experiences and word-of-mouth referrals. The review provided is a prime example of such promotion, showcasing the practice's compassionate and accommodating nature. Clients who have such positive and impactful experiences are likely to share them with other pet owners, acting as informal ambassadors for the clinic.

Other potential promotional strategies that a practice like Albert Klein might employ, consistent with a "Pet Hospital" category, could include:

  • Strong Local Reputation: Building a reputation within the Shavertown community for reliable, caring, and knowledgeable veterinary services.
  • Client Testimonials: Displaying positive reviews, like the one provided, on their website or social media to reinforce their commitment to excellent patient and client care.
  • Accessible Contact Information: Ensuring that their phone number and address are easily found online and through local directories.
  • Personalized Care: Emphasizing the individual attention given to each pet and owner, as exemplified by Dr. Al's willingness to see an urgent case.

The strength of Albert Klein's practice, as suggested by the available information, lies in its direct, compassionate, and professional interactions with clients and their pets. This personal touch, especially in moments of need, can be the most effective form of promotion for a local veterinary service.

Albert klein Photos

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Albert klein Location

Albert klein

1535 Memorial Hwy, Shavertown, PA 18708, USA

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Reviews

Last week, I walked into the office, unannounced, with my 12 year old pup who lost an ability to have full function of his back legs. Dr. AL was gracious enough to see Louie after he finished his scheduled patients and really was wonderful and knowledgeable with both of us, as was the receptionist. Thank you.

Oct 18, 2023 · Laura Slocum

Pet Hospital