Woodhaven Animal Health: Staus Jennifer DVM

Woodhaven Animal Health, featuring Dr. Jennifer Staus DVM, is a "Pet Hospital" located at 2660 Forest Dr, Plover, WI 54467, USA. This clinic aims to provide comprehensive veterinary care for companion animals, serving the pets of Plover, Stevens Point, Wisconsin Rapids, and beyond. For appointments and inquiries, you can reach them at (715) 341-9664 or +1 715-341-9664. Their operating hours are Monday to Friday, 7:30 AM to 5:30 PM, closed on Saturdays and Sundays.

The stated environment at Woodhaven Animal Health is one that prides itself on being "friendly, fun" amongst its team members and strives for a "warm and friendly relationship" with both pets and their owners. They emphasize a culture where clients are educated to be "empowered pet owners," suggesting a focus on collaborative care and transparency. As a "Pet Hospital," the facility is expected to be clean, organized, and equipped for various veterinary procedures. Customer testimonials, while mixed, indicate that the clinic aims to create a welcoming space where pets are treated like family. The professional support staff, including certified veterinary technicians, are described as "incredibly experienced," ensuring that veterinarians can practice "their best medicine" without being shorthanded. This suggests a well-structured and supportive environment for veterinary professionals, which ideally translates into better care for the animals.

Woodhaven Animal Health offers a comprehensive range of veterinary services, catering to the health and well-being of companion animals, primarily dogs and cats. Their services, typical of a well-equipped "Pet Hospital," include:

• Pet Wellness Care: This is a foundational service, encompassing routine veterinary visits, physical examinations, age-appropriate vaccinations, and preventative care to keep pets happy and healthy throughout all their life stages.
• Pet Surgery: The clinic provides a range of surgical procedures, utilizing "advanced surgical techniques to help restore your pet to health." This includes general laser surgery, which can offer benefits such as less pain, bleeding, and swelling compared to traditional surgery.
• Pet Dentistry: Comprehensive dental services are offered, recognizing that "bad breath is an early sign of dental disease." This includes professional dental cleanings to assess and improve pets' oral health.
• Health Care Evaluations: Beyond routine check-ups, they provide thorough evaluations to assess a pet's overall health status.
• Diagnostic Equipment and Sample Collection: They are equipped to operate diagnostic equipment and collect samples (e.g., blood, urine) for testing, and can interpret the results to diagnose diseases or injuries.
• Preventative Care and Treatment Options: Advising pet owners on various preventative care measures and discussing different treatment options for diagnosed conditions.
• Prescription and Medication: Prescribing necessary medications for treatment.
• End-of-Life Care: Providing counsel and support around pet end-of-life care, indicating a commitment to supporting families through difficult decisions.
• Medical Records Management: Maintaining detailed medical records for all patients, ensuring continuity of care.

The features that distinguish Woodhaven Animal Health, particularly with Dr. Jennifer Staus, as a "Pet Hospital" in Plover, WI, are rooted in their stated philosophy and staff capabilities:

• Experienced Veterinary Team: The clinic boasts an experienced staff, including Dr. Staus, who brings a background in relief veterinary work and a lifelong dream of veterinary practice, with a focus on educating clients on behavioral concerns, performing surgery, and managing medical conditions. Dr. Riebe, another veterinarian at the clinic, is also highlighted for her personal approach and surgical expertise.
• Focus on Empowering Pet Owners: A key feature is their emphasis on educating clients, enabling them to make informed decisions and actively participate in their pet's health journey.
• Advanced Surgical Capabilities (General Laser Surgery): The availability of general laser surgery is a modern feature that can lead to less pain and faster recovery for pets undergoing surgical procedures.
• Personalized Care: As mentioned in some positive reviews, the vets and technicians strive to "get to know your animals" and provide "personal attention," taking time to discuss care options and ensure thoroughness.
• Comprehensive Care for Companion Animals: While the one provided review highlights a negative experience, the clinic's website outlines a broad spectrum of services for dogs and cats, from wellness to surgery.
• Supportive Staff for Veterinarians: The presence of multiple certified veterinary technicians ensures that doctors are well-supported, allowing them to focus on delivering high-quality medical care.

Regarding promotional information, veterinary clinics like Woodhaven Animal Health often employ various strategies to attract and retain clients. While specific, real-time promotions should always be confirmed directly with the clinic, common types of promotions might include:

• New Client Specials: Many veterinary practices offer an introductory discount on the first wellness examination for new patients to encourage them to experience the clinic's services.
• Wellness Plans: Subscription-based wellness plans that help pet owners budget for routine preventative care, often including exams, vaccinations, and basic diagnostics at a more affordable monthly cost.
• Dental Health Promotions: Special discounts on professional dental cleanings, particularly during designated "Pet Dental Health Awareness" months, to promote crucial oral hygiene.
• Seasonal Preventative Product Discounts: Promotions on essential products such as flea, tick, and heartworm medications during peak seasons.
• Online Appointment Request System: The clinic's website highlights a "convenient online system" for requesting appointments, which is a promotional feature enhancing client convenience.
• Client Education Resources: Providing educational content on their website or through brochures can serve as a form of promotion, demonstrating their expertise and commitment to client empowerment.

It is important to address the provided customer review. The review indicates a significant negative experience regarding a late arrival policy and perceived discourtesy from reception staff. This suggests a potential area for improvement in client communication regarding strict appointment policies and customer service, particularly when clients are actively attempting to communicate their circumstances. While clinics generally have policies to maintain schedule efficiency, the implementation of such policies can significantly impact client perception and satisfaction. Prospective clients may wish to clarify specific late arrival policies when scheduling appointments to avoid similar situations.

For the most current information on their services, appointment availability, and any ongoing promotions, it is highly recommended to contact Woodhaven Animal Health directly at (715) 341-9664 or +1 715-341-9664, or visit their location at 2660 Forest Dr, Plover, WI 54467. While client experiences can vary, the clinic's stated commitment to comprehensive care and client education remains a core aspect of their service.