Winchester Road Animal Hospital

Hands down the BEST vet I’ve ever been to. They actually care about your animals care and treatments. They don’t give up! Won’t go anywhere else from now on.

My cat Troy who had FELV became sick and I reached out to the clinic for help. Having no experience with this illness I expected support as a current customer. They didn't bother to give call me for an appointment to check on him. I call numerous times from Monday thru Wednesday, trying to get a follow-up appointment, after having taken him to the HVSE for emergency treatment on Monday. Each time they promised to call me back. They didn't call back until Thursday and it was too late. Our pets are our family members and when you treat them like they don't matter, it affects the whole family. All they had to do was try and that was too much. If I ever have the honor of having another pet, I WOULD NEVER USE THIS PLACE. I want a vet that treats my pet with compassion.

Wonderful experiences. We have had a couple times when out pups needed to see the vet same day and they have been accommodating. The staff is kind and cares for my pets like they are their own.

They've taken exquisite care of my cat since we moved to the area in 2021. She's a fiesty thing at the v.e.t., and they've been so gentle with her. Highly recommend!

When we moved from TX we had a hot mess Mama's boy Mastiff named Tobywan Kenobi, who was allergic to the TX outside, and uber-allergic to the AL outside. He would scratch and flea himself bald, sometimes even bloody. We first went to the vet we saw down the road from our youngest's school, Mt. Carmel. It was a very nice looking practice and we had noted several vehicles in its parking lot whenever we'd drive by. Three and a half hours and $300 later we were told it was mange. It wasn't mange. We brought detailed records from our vet in TX, which showed several skin scrapes with zero mites, dead or alive. Now that we had a bad taste in our mouth we made an appointment with a much smaller practice with a more modest building and signage. Fingers crossed this place wasn't another rip-off. Boy, oh boy, what a difference a mile in the other direction would make. We were able to get an appointment for the same week and when we walked in with my Toby we were instantly greeted by animal lovers, not office staff of a business. Despite my baby looking like he had leprosy, he was warming greeted, given loves, and treats. I was so grateful, and now hopeful. Sarah brought us to the scale and asked if I would get Toby on since he was nervous. They recognized his anxiety and didn't add manhandling, err, doghandling to it. Once weighed, we went into the dog room where Sarah listened to us, read Toby's medical history, and asked great questions. Enter Dr. Combs. Surely, Toby weighed more than she did! I was a little nervous about how she would handle the size difference. Psshhhh..... She warmly greeted Toby and she brought treats!! As she's talking to us she's also loving on Toby and casually feeding him treats. She's obviously a Jedi Master because she was absolutely using her mind tricks on Toby without him knowing. So, about 15 minutes morphing herself from "Stranger danger. Must flee." to "Life long friend who would never hurt me." Dr. Combs bends down to Toby's height and gives him a complete exam without stressing him out; the temp check was unexpected but a few treats solved that. As expected, no mange, but serious allergies requiring a compounded, daily medication with a steroid in the beginning to help jump start the relief. BOOM!! A smidge over an hour from entering to exiting and $90 for Dr. Combs and $300 something for the compounded medication that ended up providing my Toby relief and the ability to keep his beautiful coat. Dr. Combs is the pen-ultimate of Vets and her staff is right there with her. Every single person is knowledgeable, professional, but first and foremost an animal lover compelled to facilitate the best life for every patient they can. I even brought a bunny that I accidentally caught in my mower to her and she didn't dismiss it because it was not a pet. She sedated and x-rayed her to see if she could be saved. Unfortunately, she couldn't, but if there had been a way Dr. Combs would have. They helped us through the agony of ending Toby's pain eight years later, and Abigail von Speedbump's a year after. We have been loyal to Dr. Combs for 13 years because she is knowledgeable, but always willing to learn more, caring, passionate, and a pet owner herself.