West Valley Pet Clinic ico

West Valley Pet Clinic

Pet HospitalCaliforniaLos Angeles CountyLos AngelesWoodland HillsVentura Boulevard

22430 Ventura Blvd, Woodland Hills, CA 91364, USA

4.0

Had our very first pet check-up for our cockatiel! Staff was approachable. Ashley assisted us and she was super nice, professional and accommodating! She made sure everything was prepared for the doctor before she came in to check Peanut (our bird) and she made sure everything was explained to us before we left the appointment. Pricing is very reasonable as well! On top of that Dr Berens was so nice, she covered all the information needed and answered all of our concerns. Definitely will come back for our next appointment!

Kristina R
  • Overview
  • (818) 225-7160
  • www.wvpetclinic.com

Hours

Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday Closed
Saturday 8:00 AM - 6:00 PM
Sunday 8:00 AM - 5:00 PM

Welcome to West Valley Pet Clinic

Nestled in the vibrant community of Woodland Hills, CA, West Valley Pet Clinic stands as a highly recommended "Pet Hospital" offering comprehensive veterinary services with a notable specialization in avian care. Located at 22430 Ventura Blvd, Woodland Hills, CA 91364, USA, this clinic is dedicated to providing high-quality, compassionate care for a wide range of pets, from traditional companions like dogs and cats to more unique ones like birds. Their commitment to professional service, fair pricing, and a welcoming atmosphere makes them a trusted choice for pet owners in the area.

The environment at West Valley Pet Clinic is designed to be approachable and accommodating, fostering a positive experience for both pets and their owners. As described by clients, the staff are "super nice, professional, and accommodating," which contributes significantly to a comfortable atmosphere. For a "Pet Hospital," a clean, organized, and calm environment is paramount. The clinic likely maintains distinct areas for different types of animals or uses strategies to minimize stress, particularly for sensitive species like birds. The emphasis on preparing everything for the doctor before the pet enters the examination room and ensuring clear explanations before clients leave suggests an efficient and thoughtful workflow that reduces waiting times and confusion, contributing to a smoother visit. The overall positive feedback indicates that the clinic strives to create a welcoming and low-stress setting, even for a bird's first vet visit, which can be particularly daunting for owners.

The services offered by West Valley Pet Clinic are broad, encompassing general veterinary medicine for various species, alongside specialized care. As a comprehensive "Pet Hospital," their offerings typically include:

  • Routine Wellness and Preventative Care: This forms the cornerstone of pet health, involving regular physical examinations, customized vaccination plans for dogs, cats, and birds, and essential parasite prevention and control.
  • Specialized Avian Medicine: A significant feature, as evidenced by reviews highlighting check-ups for cockatiels and other "birbs." This includes specialized knowledge of avian anatomy, physiology, common diseases, nutrition, and husbandry, which is crucial for the unique needs of bird patients.
  • Diagnostic Services: Utilizing various tools for accurate assessment, including in-house laboratory capabilities for quick blood work, urinalysis, and fecal exams. They likely also offer imaging services such as digital radiography (X-rays) for internal diagnostics.
  • Medical Treatment for Illnesses and Injuries: Providing expert diagnosis and treatment for a wide range of common and complex medical conditions affecting dogs, cats, and exotic pets.
  • Surgical Services: Performing a variety of soft tissue surgeries, such as spaying, neutering, and mass removals, with an emphasis on patient safety and post-operative care.
  • Dental Care: Comprehensive oral health services, including professional dental cleanings and extractions, vital for preventing systemic health issues.
  • Nutritional Counseling: Expert advice on appropriate diets tailored to different species, breeds, and individual health needs, including specialized avian nutrition.
  • Microchipping: A crucial service for permanent pet identification, increasing the chances of reunification if a pet is lost.
  • Pharmacy Services: Dispensing necessary medications and potentially offering prescription refills for convenience.

Several features make West Valley Pet Clinic a highly recommended choice for pet owners. Firstly, the expertise in avian medicine is a standout feature. Not all veterinary clinics are equipped or experienced in treating birds, making West Valley Pet Clinic a valuable resource for avian enthusiasts in the area. The positive experiences of clients with their cockatiels highlight the specialized knowledge and gentle handling required for these unique patients, specifically praising Dr. Berens for her comprehensive information and concern for bird health.

Secondly, the exceptional and accommodating staff is consistently praised. Ashley, the assistant mentioned in reviews, exemplifies the team's commitment to preparation, professionalism, and clear communication. The staff's approachability and kindness contribute significantly to a comfortable and efficient visit, making clients feel heard and understood. This friendly and professional demeanor extends to all interactions, from scheduling to explanations of care.

Thirdly, the clinic offers reasonable and affordable pricing. This is a critical factor for many pet owners and makes quality veterinary care more accessible. The transparency in pricing, as indicated by clients finding it "affordable," contributes to a sense of trust and value for the services rendered.

Fourthly, the convenient online Pet Portal is a significant modern feature. This online platform allows pet owners to access their pet's records, view upcoming appointments, and access paperwork sent home, streamlining communication and record-keeping. The ability to send a history form ahead of time further enhances the efficiency of visits, ensuring that the doctor has all necessary information for a smooth and effective consultation. This digital integration enhances the overall client experience, offering convenience and transparency.

Finally, the comprehensive and clear communication from veterinarians like Dr. Berens is highly valued. Her ability to "cover all the information needed and answered all of our concerns" ensures that pet owners are fully informed about their pet's health and treatment options, empowering them to make the best decisions for their beloved companions. This detailed communication fosters a strong bond of trust between the clinic and its clients.

For promotional information, West Valley Pet Clinic's best advertisement comes from its strong client testimonials, particularly highlighting their avian expertise, excellent staff, and reasonable pricing. They would likely promote:

  • Specialized Avian & Exotic Pet Care: Emphasizing their unique capability to treat birds and potentially other exotic animals.
  • Compassionate & Professional Team: Featuring their friendly, accommodating staff and expert veterinarians like Dr. Berens.
  • Affordable & Transparent Pricing: Highlighting their commitment to reasonable costs for quality care.
  • Convenient Online Pet Portal: Promoting the ease of access to records and appointment management.
  • Comprehensive Services: Showcasing their full range of medical, surgical, and preventative care for all common pets.

Pet owners can easily reach West Valley Pet Clinic by phone at (818) 225-7160 or via mobile at +1 818-225-7160. Their accessible location at 22430 Ventura Blvd, Woodland Hills, CA 91364, USA, combined with their specialized services and client-focused approach, establishes them as a premier "Pet Hospital" dedicated to the health and happiness of pets in the Woodland Hills community.

West Valley Pet Clinic Photos

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West Valley Pet Clinic Location

22430 Ventura Blvd, Woodland Hills, CA 91364, USA

Reviews

Had our very first pet check-up for our cockatiel! Staff was approachable. Ashley assisted us and she was super nice, professional and accommodating! She made sure everything was prepared for the doctor before she came in to check Peanut (our bird) and she made sure everything was explained to us before we left the appointment. Pricing is very reasonable as well! On top of that Dr Berens was so nice, she covered all the information needed and answered all of our concerns. Definitely will come back for our next appointment!

Sep 27, 2024 · Kristina R

It's my birbs first vet visit and we loved our experience :) Shoutout to Dr. Berens and Ashley for taking care of us today! I also liked they have a Pet Portal online where my pet's records and appointment can be seen and the paperworks they sent us home are also uploaded on there and that they sent us a history form ahead of time so our visit went smoothly. Price wise I think it's affordable as well.

Sep 26, 2024 · Karen Alexie Roxas

Wanted to bring my bird. Doesn’t have availability. Asked about urgent Ceres he said they don’t do that. I asked why, despite what’s online. He said he agrees but he can’t take the bird and I have to go to Culver City.

Dec 08, 2024 · Stefanie Jordan

I'm 22 and new to owning my own pet. I adopted my cat a little over a year ago and while her overall health is great, she is prone to ear infections. So far I have had to visit three separate vets, and the bill has been anywhere from 300-1,050 for the same procedure! And don't get me started on wait times! That is not the case with West Valley, I mean the difference was truly night and day! They we're ready to work around my schedule, and I was in with a vet-tech within 30 minutes! My kitty gets very anxious during car rides, but the lovely red-head (I'm so sorry, I know I asked your name but I did not remember, I do remember her saying she’s still a bit new) vet-tech took her time getting her comfortable, explained anything she was going to do before doing it. I really appreciated this as a new pet owner. After she left she apologized that the vet would be back in, but it might take a while because they we're very busy. I hunkered down and prepared for a long wait, and the vet was in WITHIN THE HOUR. Mind you I have waited longer for my own primary doctor on slow days. You could tell this woman really knew animals and was very experienced. My cat is not the easiest patient, and even bit her at one point, still with all the hiccups this second check took maybe 15 minutes. My cat chomped down on her hand at one point and she just kept on trucking on. She then took additional time to explain, and thoroughly educate me on what was going on. I found out her breed is prone to ear infections, something no other vet had shared with me. At my last vet, this means I would have had to continue coming in for cleanings and meds ever year. For a business making up to 1k on these visits, I can see why my cat’s annual ear infections would be very profitable. This was NOT the case with West Valley. The vet explained these issues to me, and taught me how to maintain the problem on my own, because while they loved Koshka, they didn’t want to see her back again any time soon. Finally, I would sell my car before I let my kitty stay sick, but I am 22 and money is tough right now. They were discreet when bringing me the bill, but oh man they didn’t have to be. I almost cried!! Saying it was a fraction of my old bill was an understatement! I would have gladly paid much more for the kindness and thoroughness! Finally before leaving they apologized again for the long wait, as ‘they were unusually busy that day and a bit short staffed’ (it’s the Thursday before labor day weekend). I almost laughed! I was in and out of this office in around two hours. I almost laughed because 50% of that time was spent with a vet-tech or the vet while they explained everything to me and on cleaning my kitty’s ears. I wish my own doctors were this wonderful! Overall I could not be more thrilled with my visit. This is going to be my new vet moving forward, and I cannot wait to refer every pet owner I know to them! Thank you again West Valley! (I've attached a picture of my tiny gremlin below as I will take any opportunity to show her off)

Aug 30, 2019 · Emily Katz

Let me explain my review: If you want a great vet, go there when Dr. Berens is available. She is ⭑⭑⭑⭑⭑, compassionate, listens and knows my 3 dogs and 2 cats. We've been seeing her for years and referred others. Recently, I went on a day when she was not in, and saw Dr. Susan Katila. Sadly, it made me feel like I was in the DMV. I took my puppy who was very nervous, and after the exam, I was called and completely interrogated. She came in hot, asking all these questions, saying he is way more scared than other pups, asking about food aggression, etc. Basically, acting as if we did not do any training at all (we do). That upset me, and when I tried to answer back, I realized it was a lost cause. She enjoys her own voice more than listening to others I guess. When I was allowed to speak, she defensively told me she has been doing this for 30 years. Her bedside manner is a work in progress, I assume. I was told he was muzzled because he snapped. But I know puppy snaps, and I don't know which one she encountered. Either way, she does not understand pet or human psychology enough to know how to handle a scared pet, or how to relay information to the owner. I really don't want to go back, but because Dr. Berens is so great, I will. This is a cute, big puppy who was afraid. Judging him based on 10 minutes of an exam is not right. And if you don't want to be treated like I did, make sure you request Dr. Berens.

May 04, 2021 · J Barbush

Pet Hospital