West Street Veterinary Clinic ico

West Street Veterinary Clinic

Pet HospitalMassachusettsNorfolk CountyMedfieldMedfieldWest Street

45 West St #2, Medfield, MA 02052, USA

4.0

First time dog owner and they answered all my questions thoroughly and quickly. My puppy is so excited to come here and cannot stop wagging his tail when he’s there. Everyone there knows him and we felt they gave the best care to him. Would recommend coming here if you pet needs care.

Sankalp Subhendu
  • Overview
  • (774) 469-3979
  • weststreetvet.com

Hours

Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 AM
Sunday Closed

Welcome to West Street Veterinary Clinic

For pet owners in Medfield, MA, and the surrounding communities, West Street Veterinary Clinic stands as a cornerstone of dedicated and compassionate animal healthcare within the 'Pet Hospital' category. Conveniently located at 45 West St #2, Medfield, MA 02052, USA, this clinic offers a comprehensive range of veterinary services designed to ensure the health and well-being of beloved animal companions. They can be reached by phone at (774) 469-3979 or mobile at +1 774-469-3979.

The designation 'Pet Hospital' signifies a facility equipped to provide a broad spectrum of veterinary medical services, ranging from routine preventative care to advanced diagnostic and surgical procedures. West Street Veterinary Clinic embodies this, aiming to be a trusted partner in the lifelong health journey of pets, primarily focusing on dogs and cats. Their commitment to excellent care is consistently highlighted in positive client testimonials.

Environment

While specific architectural details of West Street Veterinary Clinic are not exhaustively public, the prevailing sentiment from client reviews points to a highly positive and comfortable environment. Customers consistently praise the clinic's welcoming atmosphere, which is crucial for both pets and their owners. A "clean, low-stress environment" is specifically mentioned, indicating a conscious effort to create a calming space. This likely includes well-maintained reception areas, private and sanitized examination rooms, and specialized zones for procedures and recovery, all designed to reduce anxiety often associated with vet visits. The reviews emphasize that pets, even puppies on their first visit, are "excited to come here" and "cannot stop wagging his tail," which speaks volumes about the clinic's ability to make animals feel at ease. The staff's familiarity with individual pets, remembering "little things about my dogs (and our family!)," further contributes to a personalized and reassuring atmosphere, making it feel less like a sterile medical facility and more like a caring community hub for pets.

Services Offered

West Street Veterinary Clinic provides a comprehensive suite of services, affirming its role as a full-service 'Pet Hospital'. These services are designed to address the diverse health needs of pets across all life stages:

  • Preventative Care and Wellness Exams: The foundation of good pet health, this includes routine check-ups, vaccinations, and parasite prevention (fleas, ticks, heartworm). The clinic emphasizes creating customized care plans for new puppies and kittens, guiding owners from their pet's earliest stages.

  • Diagnostic Services: Equipped with state-of-the-art diagnostic tools, the clinic offers in-house laboratory services for quick and accurate results on blood tests, urinalysis, and fecal exams. They also utilize advanced digital X-rays, allowing for detailed imaging and easy sharing with specialists if needed. This commitment to rapid and precise diagnosis is crucial for effective treatment.

  • Medical Treatment: For various illnesses and chronic conditions, West Street Veterinary Clinic provides expert medical management. This includes addressing infections, allergies, and managing more complex systemic diseases, with tailored treatment plans for each patient.

  • Surgical Procedures: The clinic is highly skilled and experienced in performing a wide variety of pet surgeries. This ranges from routine procedures like spaying and neutering to more complex soft tissue surgeries. They adhere to strict safety standards, utilizing modern techniques and cutting-edge equipment, ensuring pets are "in excellent hands."

  • Dental Care: Recognizing the critical link between oral health and overall well-being, the clinic offers comprehensive dental services, including professional cleanings and addressing other dental diseases. They actively work to prevent pets from becoming statistics in oral disease.

  • Emergency and Urgent Care: While not a 24/7 emergency center, West Street Veterinary Clinic handles urgent medical situations during their business hours, providing timely care for injuries or sudden illnesses. Their website lists 'Emergencies & Urgent Care' as a primary service.

  • Behavior and Training: Understanding that behavioral issues can impact a pet's quality of life and the owner-pet bond, the clinic offers guidance and support to address and correct behavioral problems.

  • Laser Therapy: A modern therapeutic option, laser therapy is offered to aid in pain management and accelerate healing for various conditions.

  • Online Pharmacy: For client convenience and continuity of care, the clinic offers an online pharmacy, ensuring easy access to necessary medications and preventatives.

  • End-of-Life Care: The clinic provides compassionate support and services during difficult times, assisting owners with end-of-life decisions for their beloved pets.

Features

The distinguishing features of West Street Veterinary Clinic, as evidenced by glowing customer reviews, center on their exceptional team and personalized approach:

  • Highly Empathetic and Caring Staff: Multiple reviews highlight the deep care and compassion extended by "From the Vets to the Front Desk staff." They are described as genuinely caring about the animals and always helpful, creating a supportive environment for pet owners.

  • Strong Client Relationships: The ability of the staff to "remember little things about my dogs (and our family!) and incorporate it into a consultative, empathetic approach" is a recurring theme. This personalized attention fosters strong, trustful relationships, making clients feel valued and understood.

  • Thorough and Consultative Approach: Clients appreciate that their questions are answered "thoroughly and quickly." The practice excels at "flagging issues that needed surgical attention (and recommending the best surgeons)," demonstrating a comprehensive and proactive approach to pet health, even when it requires specialist referrals.

  • State-of-the-Art Care: The clinic's use of "modern techniques, cutting edge equipment," and "state of the art in house diagnostics" ensures that pets receive the most advanced and effective treatments available.

  • Consistency of Care: Long-term clients, some for five years or more, consistently praise the reliability and sustained high quality of care, from "regular check-ups, to caring for aging dogs, and answering questions in between visits."

Promotional Information

While specific, time-limited promotional offers are not detailed in the publicly available information, West Street Veterinary Clinic does indicate a strong focus on welcoming "New Clients." Their website often features a dedicated section for new clients, which typically includes information on how to prepare for a first visit, what to expect, and potentially special introductory offers such as discounted initial exams. Given their commitment to starting puppies and kittens "off on the right paw," it's highly probable they have tailored introductory programs or packages for new pet owners. For the most up-to-date information on any current promotions, new client specials, or wellness plan options, it is always recommended to contact West Street Veterinary Clinic directly at (774) 469-3979 or +1 774-469-3979. Their emphasis on a consultative approach suggests they are open to discussing the best care plans and associated costs with pet owners.

West Street Veterinary Clinic Photos

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West Street Veterinary Clinic Location

45 West St #2, Medfield, MA 02052, USA

Reviews

First time dog owner and they answered all my questions thoroughly and quickly. My puppy is so excited to come here and cannot stop wagging his tail when he’s there. Everyone there knows him and we felt they gave the best care to him. Would recommend coming here if you pet needs care.

Apr 18, 2025 · Sankalp Subhendu

The best. I have been taking our dogs Madaket and Marley to West Street for about 5 years and I have nothing but amazing things to say about them. From the Vets to the Front Desk staff, they all care deeply about the animals they care for and are always so helpful. From regular check ups, to flagging issues that needed surgical attention (and recommending the best surgeons), to caring for aging dogs, and answering questions in between visits - you really couldn’t ask for a better practice. They remember little things about my dogs (and our family!)and incorporate it into a consultative, empathetic approach. Thank you for everything you do.

Jan 25, 2025 · Anne Hammer

We love the professionals at West St. they’re kind, compassionate and seem to really love the animals they care for.

Mar 14, 2025 · Katelyn Jakobsen

When my dog’s Vet of 14 years informed me she was leaving the Boston area and going to Medfield I decided it may be worth taking a ride. I’m glad I did. In the few times I have been there everyone from Ellie at the front desk to the Vet techs have been outstanding. My dog has had her share of health issues, and Dr. Santos has diagnosed them all correctly and got us through them all. She has been patient, responsive, and available. I am happy to see she’s found such a great new privately owned practice to join….well worth our ride!

Nov 15, 2024 · paula mazza

Dr. Ruocco is fantastic! We followed her from her last practice because she was the first vet able to handle our spicy kitty with care and attention while every other vet we tried would either refuse to examine him or would manhandle him and escalate his spice. When she heard that we had lost one of our cats in the past she called us personally to extend her condolences.

Feb 09, 2025 · Kerry McDermott Lamb

Pet Hospital