West Rome Animal Clinic

Took our German Shepherd “Reggie AKA Reg Man” here today. Worst possible outcome for me. The staff was beyond kind, patient, understanding, and thoughtful. I couldn’t have asked for a more supportive group of people and such a sweet goodbye. I’ll never forget it. Thank you DR Danielle. God bless you all.

We've been coming here for almost 4 years and love everything about the clinic. The front desk staff, the vet techs, and the vets are all top notch and care about not only our cat, but me as the owner. I would recommend them highly!

Told me my dog had an imbedded apple AirTag in his stomach and if she opened him up for surgery for $7,000 and he most likely wouldn’t make it out but if he didn’t get the surgery he wouldn’t die a “slow and agonizing death”. Took to a specialist and they said you can’t tell if something is embedded from an xray and they induced vommiting for $40 and he puked it up first try. Never will go back to this place.

It was Daisy’s first visit to a veterinarian and it was fabulous. She was a little hesitant to step on the scale, but by the end of the visit she just stepped right up. Dr. MacStudy was fabulous with Daisy and shared some special information about things to watch for in our dog. Great experience!

Just picked our boy up from his first boarding at WRAC. He reports that he had a good time, and he got a much needed bath. He is so fluffy and shiny! Staff is always friendly and I felt good about leaving him in their care. He sees Dr Fitzpatrick there and we have been very happy with her care as well.

I have brought several of my animals to West Rome Animal Clinic. I trusted their opinions and advice. This was until I had an experience no animal parent should ever have. My sweet baby, Vern, was an 8 month old GSD. He was born into this world with a serious disadvantage. He was born most likely with a liver shunt which caused him to have seizures. They helped me in the beginning by referring me to a specialist. I believed, at the time, that West Rome was the best and closest vet to help us through his disorder. I was wrong. When we needed them most they let us down and most importantly, they let Vern down. When he had a major seizure episode, we rushed him immediately to West Rome just to be told they could not help us. They refused to give him any care and told us the only way to help him was to rush him to Chattanooga, which is an 1.5 hour drive. They could have helped us prep him for the drive up to Chattanooga. If they did, he would have had a better chance of survival. They wouldn’t even help us when we needed them most. We later learned that if they helped bring down his body temperature, his seizures most likely would have stopped and his organs would not have shut down. I would not trust them in any type of emergency situation. They clearly don’t know how to handle an emergency seizure situation. I hope they can see this review and improve their practices to ensure no other animal perishes from their lack of knowledge. If they would have helped us, Vern could still be alive. It feels like they care more about money and liabilities rather than the wellbeing of your fur babies. RIP Vern. You will be missed dearly and hopefully your death will prevent other animals from the same fate you suffered.