Warsaw Animal Clinic

Great vet office. We have been going there for nearly eight years and always receive the best in veterinary care for our dogs. Staff members are very pleasant, and it's a pleasure to take our dogs there.

Called me off wait-list after two months, told me to come in, came in, wouldn't see me. When I said something about it on a follow up call they became hostile and so I hung up. Left me a voicemail saying how they wouldn't tolerate my behavior. That's laughable. I had a complaint and you became hostile. My behavior was to not engage with you further. I would not be returning, either way, based on the unprofessional behavior I experienced. Maybe instead of doubling down, you could have said something like, "I'm sorry that happened to you, that's certainly not what we want your first experience with us to be! Let's see what we can do to make sure this doesn't happen again." Which is what most businesses would say when they created a problem. Since they wanted to call back and say something, I'll paint a better picture: I am a single mother, business owner, homeschool my child, and had two cats in carriers that got carsick and I was covered in cat puke and poop when I walked through that door. That means I had to rearrange my day, bring my kid, listen to screeching cats for 40 minutes of driving each way, and then deal with the work when I left. All because this place is to cheap to pay $99/year for a website plugin that would allow them to take appointments instead of just telling people to walk-in and turning them away when it doesn't fit their schedule. This is a process issue with the business. The owner is too cheap to evolve with the times and wants to do things "the old way" because they're lazy. This is why so many businesses in the area are failing. This too shall fail.

Friendly. Reasonably priced. Highly professional. My visits with my pets to Warsaw Animal Clinic have always met the highest of standards.

Not seeing anyone new they say and your a local vet really we never had a problem when the original vet was still there what makes you do this to local people who need your help dr. Marston would have never done he has made house calls for us because we have large breed dogs that we couldn't get in the car even put some of our fur babies down at our home I would have never thought they would have turned folks down

The Doctors and staff are absolutely wonderful. Couldn't be happier with the care they provide.