
Waltham Veterinary Hospital
Pet HospitalMassachusettsMiddlesex CountyWalthamLexington Street
265 Lexington St, Waltham, MA 02452, USA
3.0
Dr. Merola is kind and caring. She truly loves the animals and the people she works with. We would be lost without her!
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Overview
- (781) 736-1777
- walthamveterinaryhospital.com
Hours
Pet Hospital
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Welcome to Waltham Veterinary Hospital
Waltham Veterinary Hospital, situated at 265 Lexington St, Waltham, MA 02452, USA, operates as a dedicated "Pet Hospital" serving the local community and surrounding areas. This facility is committed to providing high-quality, compassionate veterinary medical and surgical care for cherished animal companions. Their mission is to safeguard pets' well-being and ensure a long, happy, and healthy life alongside their owners, becoming a trusted partner in their pet's care journey.
The environment at Waltham Veterinary Hospital is designed to be welcoming and conducive to positive experiences for pets and their owners. While specific details on the decor are not widely publicized, the overarching theme conveyed through services and staff reviews is one of warmth, professionalism, and care. The hospital is set up for both complete outpatient care and comprehensive in-hospital services, indicating a well-equipped facility capable of handling a broad spectrum of medical needs. The staff contributes significantly to the atmosphere, often described as kind, caring, and knowledgeable, which helps to alleviate the stress often associated with vet visits for both pets and their human companions. The convenience of their location on Lexington Street in Waltham makes it easily accessible for residents in the area, including neighborhoods like Cedarwood, Kendal Green, Prospectville, Waltham Highlands, and other nearby communities.
Waltham Veterinary Hospital offers a comprehensive array of veterinary services, addressing the diverse health requirements of various animal companions. Their offerings are structured to provide continuity of care, from preventive measures to advanced medical and surgical interventions. Key services provided include:
- Wellness and Preventive Care: This is a cornerstone of their practice, emphasizing proactive health management. It includes comprehensive physical examinations, a tailored vaccination program, and preventative care strategies designed to maintain optimal health and prevent the onset of diseases.
- Puppy and Kitten Care: Specialized care is provided for young pets, including initial health assessments, vaccination schedules, parasite control, and guidance on nutrition and behavior.
- Pocket Pet Care: Notably, Waltham Veterinary Hospital extends its expertise to "pocket pets," catering to the unique needs of smaller companion animals, which can include hamsters, guinea pigs, rabbits, and other exotic small mammals.
- Dental Care: Recognizing the importance of oral health, the hospital offers dental services to address and prevent common issues such as periodontal disease, ensuring pets maintain healthy teeth and gums.
- Internal Medicine: For pets with complex or chronic conditions affecting their internal systems, the hospital provides diagnostic and treatment options for various internal medical issues.
- Nutritional Counseling and Prescription Diets: Guidance on proper nutrition is provided to support overall health, manage weight, and address specific dietary needs through prescription diets.
- Diagnostic Services: To accurately diagnose illnesses and injuries, the hospital utilizes modern diagnostic tools. This includes in-house laboratory services for quick and efficient bloodwork, urinalysis, and other screenings, as well as radiography (X-rays) for detailed imaging of internal structures.
- Surgical Services: Waltham Veterinary Hospital performs both routine and soft tissue surgical procedures. This typically includes spaying and neutering, as well as a variety of other soft tissue surgeries necessary to address various medical conditions.
- Boarding and Grooming: Beyond medical care, the hospital offers convenient boarding services for pets when their owners are away, providing a safe and supervised environment. Grooming services are also available to help maintain the hygiene and comfort of pets.
- In-House Pharmacy: For convenience and immediate access to necessary medications, the hospital operates an in-house pharmacy, allowing pet owners to fill prescriptions directly at the facility.
- Microchipping: As a vital service for pet safety, microchipping is offered to ensure pets can be identified and reunited with their owners if lost.
Several features distinguish Waltham Veterinary Hospital, making it a preferred choice for pet owners. These features are often highlighted in customer testimonials and reflect the hospital's commitment to patient well-being and client satisfaction:
- Highly Praised Veterinarians, Especially Dr. Merola: A recurring theme in reviews is the exceptional quality of the veterinary staff, with Dr. Merola frequently singled out. She is described as "kind and caring," someone who "truly loves the animals and the people she works with," and possesses a "practical approach to their care." This personal connection and evident passion for animals are significant assets, building trust and comfort with clients.
- Compassionate and Knowledgeable Staff: Beyond the veterinarians, the entire medical team is noted for being compassionate and knowledgeable. This creates a supportive environment where pet owners feel their concerns are heard and their pets are treated with the utmost care.
- Comprehensive Care Under One Roof: The hospital's ability to offer a wide array of services, from routine check-ups and vaccinations to advanced diagnostics, surgery, dental care, and even boarding and grooming, means that pet owners can often meet all their pet's needs at one convenient location.
- Focus on Prevention: The strong emphasis on wellness and preventive care indicates a proactive approach to pet health, aiming to keep animals healthy and happy for longer, rather than just treating illnesses as they arise.
- Pocket Pet Expertise: The inclusion of pocket pet care as a service is a notable feature, as it caters to a specialized segment of pet owners and demonstrates the hospital's broad veterinary capabilities.
Regarding promotional information, Waltham Veterinary Hospital, like many modern veterinary practices, focuses on making quality pet care accessible and manageable for pet owners. While specific limited-time discounts may vary, their promotional strategies generally include:
- Acceptance of Pet Insurance: Waltham Veterinary Hospital accepts pet insurance plans. This is a crucial offering, as pet insurance can significantly help pet owners manage the costs of unexpected accidents and illnesses, reducing financial stress and ensuring pets receive necessary medical attention. They advise securing pet insurance while pets are healthy, as pre-existing conditions are typically not covered.
- Wellness Plans: In addition to accident and illness insurance, some pet insurance providers offer "wellness plans" or routine care add-ons. While the hospital itself might not directly offer these plans, their acceptance of such insurance makes these options viable for clients seeking to spread out the cost of routine health expenses.
- Treatment Financing Solutions: For larger, unforeseen medical expenses, Waltham Veterinary Hospital likely works with third-party financing solutions such as CareCredit or Scratchpay. These options allow pet owners to space out payments over time, thereby making critical care more affordable and accessible without a large upfront payment.
- Client Communication and Education: While not a direct promotion, the hospital emphasizes clear communication, answering questions, and explaining care plans. This commitment to client education fosters trust and can encourage continued patronage by empowering pet owners to make informed decisions for their pets' health.
- Online Presence and Contact Information: The hospital maintains an online presence, providing essential information about their services, hours (Monday-Tuesday: 9 AM-5 PM, Wednesday: 9 AM-1 PM, Thursday: 9 AM-7 PM, Friday: 9 AM-5 PM, Saturday: 10 AM-3 PM, Sunday: Closed), and contact details, making it easy for potential clients to reach them via phone at (781) 736-1777 or +1 781-736-1777.
In conclusion, Waltham Veterinary Hospital stands as a highly regarded "Pet Hospital" in Waltham, MA. It offers a comprehensive range of veterinary services within a kind, caring, and professional environment. The hospital is particularly distinguished by its highly praised veterinarians, notably Dr. Merola, whose compassionate and practical approach to pet care resonates deeply with clients. With a strong emphasis on wellness, a broad array of diagnostic and surgical capabilities, and convenient supplementary services like boarding and grooming, Waltham Veterinary Hospital is a trusted partner for pet owners. Furthermore, their support for pet insurance and financing options ensures that high-quality veterinary care is accessible to a wide range of clients, reinforcing their commitment to the health and happiness of the community's beloved pets.
Waltham Veterinary Hospital Photos



Waltham Veterinary Hospital Location
265 Lexington St, Waltham, MA 02452, USA
Reviews
Dr. Merola is kind and caring. She truly loves the animals and the people she works with. We would be lost without her!
Mar 20, 2025 · Tammy KahnDr. Merola is always wonderful with my two dogs Panda and Leo. We love her practical approach to their care, and it's obvious she loves dogs.
Apr 10, 2025 · Gloria FerrerI would absolutely not bring your animal here, even if it’s the only place w availability, go to urgent care. We brought our brand new kittens (9 weeks) in bc it was the only place that could take new appointments around us in a reasonable amount of time. It’s a 1 woman show and the space is dirty and poorly kept (probably because no staff). She did not have our kittens best interest in mind at all. Our cats were showing visible legions of ringworm and I had a spot of it on my own arm so we brought them in and she said they didn’t have it and didn’t treat them for it. She treated them for the rare case of fur mites (which our new vet confirmed they didn’t have). We looked up some of the other vaccines/meds she gave them, one was DISCONTINUED, and she didn’t have kitten doses on hand (even though she said she’d order) and just cut an adult dose in half and gave it to each of them which she then over charged us for 3 doses of that medicine when they split 1 dose. She later corrected with a check because she “didn’t know how” to cancel the transaction. She also includes a hefty card fee on top of everything else, I’m not sure who carries $700+ in cash with them on a daily basis which is what our visits cost every time we had to bring them in (3x in 1 month). For the “staff” that she isn’t paying you’d think she’d be a little bit cheaper, or at least provide a “vet tech discount” for us as we were directed to scruff and SHAKE the kittens while she gave them shots, among other things. We brought them to a new vet and they’re on oral and topical medication for ringworm and have massive raw legions on their bodies because it wasn’t caught sooner…
Aug 08, 2022 · xWithout any children of our own, our fur baby is our only child. I would not trust any other doctor with my baby boy! Dr. Merola is the smartest, with the most amazing temperament, and attentiveness with the animals when seeing them. If you’re call ncerned that her desk may be a mess... then your priorities are in the wrong place.
Jul 14, 2020 · Stephanie TaubinNO! Go anyplace else! Dr. Merola gave my 14 year old dog many vaccinations he did not need, and I did NOT authorize. This is a dog she KNEW had vaccine reactions in the past, and I declined them all every office visit. I was charged more than $100 for unwanted vaccines. Try Kindness Vet or Newton Animal Hospital.
Aug 28, 2020 · Elizabeth BryantPet Hospital

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