Wagner Deborah DVM ico

Wagner Deborah DVM

Pet HospitalPennsylvaniaMercer CountyGrove CityOak Street

218 Oak St, Grove City, PA 16127, USA

3.0

Our experience with Dr Wagner was not very good. She charged 44.00 for an exam, took my dogs stool sample, I had to call and inquire about the outcome of the stool sample. Dr Wagner's receptionist got very unfriendly, downright snippy with me. Dr Wagner was not willing to give me the results of my dogs stool sample, but I was told that it is negative. I took my dog to another Vet, since he still felt sick, after seeing Dr Wagner and found out he has a bacterial rectum infection. He was given medication and he was kept at our new Vet for 2 nights. This new Vet is much cheaper priced and way more into the health issue(s) of your pet than Dr Wagner was. I do NOT like Dr Wagner and the way we were treated. NOT professional at all...

Annie Ulges
  • Overview

Welcome to Wagner Deborah DVM

Located at 218 Oak St, Grove City, PA 16127, USA, Wagner Deborah DVM functions as a local pet hospital serving the veterinary needs of the Grove City, PA community. As a DVM (Doctor of Veterinary Medicine) practice, it aims to provide essential healthcare services for pets. While specific, comprehensive details regarding the clinic's full range of services, its precise operational philosophy, or promotional activities are not widely available online, an objective introduction can be constructed based on the common practices of veterinary clinics and insights from publicly available customer reviews.

Environment and Philosophy

The environment at Wagner Deborah DVM, based on customer feedback, appears to evoke mixed reactions. One review passionately states, "These people truly care about these animals. They are a blessing," which suggests a strong commitment to animal welfare and a compassionate approach from at least some members of the staff. This implies that the clinic strives to create a caring atmosphere where animals are treated with affection and concern, which is a fundamental aspect of any pet hospital's mission. For many pet owners, knowing that their beloved companions are in genuinely caring hands is paramount, and this positive review points to such an experience.

However, another review presents a contrasting experience, indicating significant concerns regarding professionalism and thoroughness. This feedback describes an encounter where the customer felt the service was "not very good," highlighting issues with communication from the receptionist and a perceived lack of transparency or detailed information from Dr. Wagner regarding diagnostic results. The sentiment "NOT professional at all" and dissatisfaction with how they "were treated" suggest that the clinic's environment and operational philosophy may not consistently meet every client's expectations for clarity and comprehensive follow-up. This implies that while the underlying care for animals might be present, the client experience and communication protocols could be areas where experiences vary.

A typical pet hospital aims to balance a caring environment with efficient and clear communication. The differing reviews suggest that while some clients find the clinic to be a blessing due to the perceived care for animals, others have found the communication and overall professional conduct to be challenging. This indicates a potential variability in the client experience at this facility.

General Services Expected

As a veterinary practice and pet hospital, Wagner Deborah DVM would generally be expected to offer a core set of services vital for the health and well-being of companion animals. While a detailed list of services is not provided in the given information, common offerings at such a facility typically include:

  • Wellness Examinations: Routine physical check-ups are essential for preventative care, allowing veterinarians to assess a pet's overall health, detect early signs of illness, and provide guidance on maintaining good health.
  • Vaccinations: Administration of necessary vaccines to protect pets against common and dangerous infectious diseases, tailored to the pet's age, lifestyle, and local risks.
  • Diagnostic Services: This would typically involve physical examinations and often basic in-house or outsourced laboratory tests. The review mentioning a "stool sample" confirms that the clinic conducts diagnostic testing. Standard lab tests might include blood work (CBC, chemistry panels), urinalysis, and fecal exams to identify infections or other health issues.
  • Parasite Control: Prevention and treatment of common internal (e.g., intestinal worms, heartworm) and external (e.g., fleas, ticks) parasites.
  • Minor Injury and Illness Care: Diagnosis and treatment for common ailments, infections (like the "bacterial rectum infection" mentioned in a review), and minor injuries.
  • Prescription Medications: Dispensing necessary medications for various conditions, including antibiotics or other treatments.
  • Nutritional Advice: Guidance on appropriate diets for pets, which can be crucial for managing various health conditions or maintaining optimal weight.
  • Dental Care: While not explicitly mentioned, basic dental check-ups and potentially professional cleanings are common services.
  • Basic Surgical Procedures: Many local clinics offer common surgeries like spaying, neutering, and minor soft tissue procedures.

The review about the bacterial rectum infection highlights the importance of thorough diagnostics and follow-up care, suggesting that while initial tests might be performed, a second opinion was necessary for a complete diagnosis and effective treatment in that specific case.

Key Features and Considerations

A notable feature, as expressed by one client, is the profound "care about these animals," which suggests a genuine passion for animal welfare among some members of the team. This emotional connection can be a significant draw for pet owners seeking a veterinary provider who treats their pets with affection.

However, the contrasting review highlights critical areas for consideration regarding client experience and professional consistency. Issues raised include:

  • Communication: The difficulty in obtaining test results and the description of the receptionist as "unfriendly, downright snippy" indicate potential challenges in client communication. Effective and polite communication is crucial for building trust and ensuring pet owners feel informed and respected.
  • Thoroughness of Diagnosis/Treatment: The anecdote about the missed bacterial infection, leading to a visit to another vet, raises questions about the comprehensiveness of initial diagnostic procedures or follow-up protocols. Clients expect a thorough investigation of their pet's symptoms and a clear explanation of findings.
  • Professionalism: The concern about "NOT professional at all" suggests that the overall conduct during certain interactions did not meet the client's expectations for a professional healthcare setting.
  • Pricing/Value: The comment that the "new Vet is much cheaper priced and way more into the health issue(s) of your pet than Dr Wagner was" suggests that some clients may perceive the value offered by Wagner Deborah DVM relative to its cost and the thoroughness of care provided.
These diverse perspectives indicate that while the clinic may offer a compassionate environment for animals, the overall client experience and consistency in professional service, particularly concerning communication and diagnostic follow-up, may vary. Potential clients should consider these mixed reviews when making a decision.

Promotional Information and Accessibility

Based on the provided information, there is no specific promotional information, such as new client specials, discount programs, or online booking portals, explicitly mentioned for Wagner Deborah DVM. Most local veterinary clinics, even without online promotions, rely on word-of-mouth and direct outreach to attract and retain clients. To inquire about services, fees, or to schedule an appointment, potential clients would likely need to contact the clinic directly via phone. The phone number is not provided in the initial brief, so direct contact information for appointments or inquiries would need to be sought externally (e.g., through a local search). However, the address at 218 Oak St, Grove City, PA 16127, USA, indicates its physical presence and accessibility within the Grove City area for local residents seeking veterinary care.

Wagner Deborah DVM Photos

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Wagner Deborah DVM Location

218 Oak St, Grove City, PA 16127, USA

Reviews

Our experience with Dr Wagner was not very good. She charged 44.00 for an exam, took my dogs stool sample, I had to call and inquire about the outcome of the stool sample. Dr Wagner's receptionist got very unfriendly, downright snippy with me. Dr Wagner was not willing to give me the results of my dogs stool sample, but I was told that it is negative. I took my dog to another Vet, since he still felt sick, after seeing Dr Wagner and found out he has a bacterial rectum infection. He was given medication and he was kept at our new Vet for 2 nights. This new Vet is much cheaper priced and way more into the health issue(s) of your pet than Dr Wagner was. I do NOT like Dr Wagner and the way we were treated. NOT professional at all...

Jun 08, 2016 · Annie Ulges

These people truly care about these animals. They are a blessing.

Oct 07, 2019 · Tracy Beach

Jan 12, 2021 · Robert Reiber

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