VRA FT. Liberty: Norfolk Veterinary Branch ico

VRA FT. Liberty: Norfolk Veterinary Branch

Pet HospitalVirginiaNorfolkTower Street

1100 Tower St BLDG U-239, Norfolk, VA 23511, USA

4.0

We have been talking our digs here since day one after researching local vets. Available to milliary, this vet is great to deal with. The cost is lower than vets in town, and they take our USAA pet insurance. The staff are easy to deal with and are willing to work with you if you can't exactly meet the appointment time. Lab results that weren't required to be sent to another facility came back 2 hours after they were collected, which was amazing.

peter w (Pw)
  • Overview
  • (757) 953-0350
  • health.mil

Hours

Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday Closed
Sunday Closed

Welcome to VRA FT. Liberty: Norfolk Veterinary Branch

VRA FT. Liberty: Norfolk Veterinary Branch is a trusted provider of veterinary care services for pets in the Norfolk area. This clinic is part of a larger network dedicated to providing high-quality animal healthcare with a focus on compassion and excellence. Located at 1100 Tower St BLDG U-239, Norfolk, VA 23511, VRA FT. Liberty: Norfolk Veterinary Branch serves the community with a range of services designed to meet the needs of both pets and their owners.

The clinic is open Monday through Friday from 8:00 AM to 4:00 PM, making it convenient for pet owners during standard work hours. While they are closed on weekends, their commitment to exceptional care ensures that pets receive the attention they need when they visit during their operating hours.

VRA FT. Liberty: Norfolk Veterinary Branch offers a variety of services including routine exams, vaccinations, surgical procedures, dental care, and diagnostic testing. They also provide treatment for acute and chronic conditions, ensuring that pets receive comprehensive care throughout their lives. The clinic is known for its friendly and professional staff, who are dedicated to making sure that each pet feels comfortable and cared for during their visit.

One of the standout features of VRA FT. Liberty: Norfolk Veterinary Branch is its military-friendly approach. As a facility that serves military personnel and their families, they understand the unique needs of pets in military households. The clinic offers competitive pricing and accepts USAA pet insurance, making veterinary care more accessible for those who serve.

Customers have shared positive experiences with VRA FT. Liberty: Norfolk Veterinary Branch. Many appreciate the lower costs compared to local veterinarians and the willingness of staff to accommodate scheduling needs. One customer highlighted the exceptional care provided by Dr. Edson, noting her dedication and love for animals, as well as her availability outside of regular hours when needed. Another praised the veterinary technicians for their kindness and genuine passion for their work.

However, there have been some challenges reported by customers regarding communication. Several mentioned difficulties reaching the clinic via phone, often being sent directly to voicemail. While email has proven to be a more reliable method of contact for scheduling appointments and resolving issues, this limitation can be frustrating for those seeking prompt assistance. Additionally, some feedback indicated that front desk interactions could be improved in terms of politeness and efficiency.

Despite these challenges, VRA FT. Liberty: Norfolk Veterinary Branch remains a valuable resource for pet owners in the area. Their commitment to providing quality care and their military-friendly approach make them a worthwhile choice for those seeking reliable veterinary services. Pets in Norfolk can receive the attention they need in a clean and welcoming environment, where their well-being is always the top priority.

If you are looking for a veterinary clinic that combines professional care with a compassionate approach, VRA FT. Liberty: Norfolk Veterinary Branch is worth considering for all your pet's healthcare needs. Visit them during business hours to experience their services firsthand and see why they are a trusted name in the community.

VRA FT. Liberty: Norfolk Veterinary Branch Photos

VRA FT. Liberty: Norfolk Veterinary Branch 1VRA FT. Liberty: Norfolk Veterinary Branch 2VRA FT. Liberty: Norfolk Veterinary Branch 3VRA FT. Liberty: Norfolk Veterinary Branch 4VRA FT. Liberty: Norfolk Veterinary Branch 5VRA FT. Liberty: Norfolk Veterinary Branch 6VRA FT. Liberty: Norfolk Veterinary Branch 7VRA FT. Liberty: Norfolk Veterinary Branch 8VRA FT. Liberty: Norfolk Veterinary Branch 9VRA FT. Liberty: Norfolk Veterinary Branch 10

VRA FT. Liberty: Norfolk Veterinary Branch Location

1100 Tower St BLDG U-239, Norfolk, VA 23511, USA

Reviews

We have been talking our digs here since day one after researching local vets. Available to milliary, this vet is great to deal with. The cost is lower than vets in town, and they take our USAA pet insurance. The staff are easy to deal with and are willing to work with you if you can't exactly meet the appointment time. Lab results that weren't required to be sent to another facility came back 2 hours after they were collected, which was amazing.

Aug 21, 2024 · peter w (Pw)

I absolutely LOVE Dr. Edson!!! She is wonderful, caring and you can tell she ABSOLUTELY LOVES her job. She even called me after hours to check on one of my babies. The vet techs there are very caring and sweet! You can also tell they love what they do. In saying all that... it is IMPOSSIBLE to get through to the vet when you call. You are AUTOMATICLY sent to voice mail no matter the time you call. Rarely get return phone calls unless it's urgent etc. I have gotten to the point where I have given up in calling and leaving messages, but rather just email the clinic directly and put attn to the vet I need to speak to. The front desk had decided to screen what was needed and I wasn't getting what I needed. For an appointment, I have had to just email them for that as well. It is BEYOND frustrating!!!! The front desk is also EXTREMELY rude. So be prepared when you go in.

Aug 03, 2024 · Anna Adams

The doctor was amazing with my cat. Very efficient check in and visit for overseas travel with a cat. The whole staff was friendly and knowledgeable. Sidebar: if you're afraid of dogs like I am, there is no way to avoid them. Maybe let the staff know ahead of time so they can separate you from the dogs.

Oct 19, 2021 · Stephanie Reuss

I have PCS'd and am in need of my dogs vaccine history. The issue is that they NEVER answer OR call you back. You automatically get transferred to the automated system. I understand that they may be short staffed, but this is just ridiculous. Where I work is extremely short staffed as well, but that doesn't stop us from answering the phone. It is truly just basic customer service.

Jul 26, 2024 · Adam Figueroa

This was my first visit to the Norfolk Naval Vet since leaving Hawaii. The vet was easy to find with good parking. YaYa and JuJu were checked in immediately, and our wait for our appointment was very quick. The staff took great care of my little ones. I was happy they had a little trick to get JuJu's attention off his shots. Thanks for the great service!

Jul 28, 2024 · Michael Gibson

Pet Hospital