Village Veterinary Clinic: Bass Mili DVM

Pet HospitalTennesseeKnox CountyKnoxvilleKingston Pike

11301 Kingston Pike, Knoxville, TN 37934, USA

5.0

Great experience as always Dr. Lively knows her stuff! I wouldn't take my animals anywhere else.

Katy Moss
  • Overview
  • (865) 966-8900
  • www.thrivepetcare.com

Hours

Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed

Welcome to Village Veterinary Clinic: Bass Mili DVM

Village Veterinary Clinic, operating under the leadership of Bass Mili DVM, is a well-regarded "Pet Hospital" situated at 11301 Kingston Pike, Knoxville, TN 37934, USA. This clinic serves the local Knoxville community and surrounding areas, providing comprehensive veterinary care for a variety of animal companions. Known for its experienced veterinarians and friendly staff, Village Veterinary Clinic aims to be a trusted partner in maintaining your pet's health and well-being. They can be reached by phone at (865) 966-8900. While specific operating hours are not provided in the snippet, typical veterinary clinics operate during standard business hours, usually including weekdays and often half-days on Saturdays, allowing for flexible scheduling for pet owners.

Environment and Accessibility

The environment at Village Veterinary Clinic is consistently described as positive by clients. One review explicitly praises the "Clean facilities," indicating a commitment to hygiene and a professional atmosphere. A clean and well-maintained environment is crucial in a "Pet Hospital" as it contributes to the health and comfort of the animals and their owners. While details on specific waiting room amenities or décor are not available, a clean and organized space typically minimizes stress for pets during their visits. The location on Kingston Pike, a major road in Knoxville, suggests easy accessibility for pet owners traveling from various parts of the city and surrounding suburbs, making it a convenient choice for routine check-ups, sick visits, and other veterinary needs.

Services Offered

As a "Pet Hospital," Village Veterinary Clinic, led by Bass Mili DVM and featuring veterinarians like Dr. Lively, is expected to provide a wide array of veterinary services to cover the diverse needs of pets. Based on the positive feedback and the nature of a general veterinary practice, their services likely include:

  • Comprehensive Wellness and Preventative Care: This forms the cornerstone of proactive pet health. It would encompass routine physical examinations, age-appropriate vaccinations, deworming, and parasite prevention tailored to the individual pet's needs and lifestyle.
  • Sick Visits and Diagnosis: For pets experiencing illness or injury, the clinic would provide thorough examinations to diagnose conditions. The mention of "Dr. Lively knows her stuff!" in a review implies strong diagnostic capabilities.
  • Diagnostic Services: While not explicitly detailed, a modern veterinary clinic typically has access to or provides in-house laboratory services for blood tests, urinalysis, and fecal examinations. They may also offer imaging services such as X-rays (radiography) to aid in diagnosing internal issues.
  • General Surgery: Common surgical procedures like spaying and neutering are standard offerings. Other soft tissue surgeries or minor procedures would also typically be available.
  • Dental Care: Professional dental cleanings, extractions, and guidance on maintaining oral hygiene are crucial for a pet's overall health.
  • Nutritional Counseling: Guidance on appropriate diets for pets of all ages, breeds, and health conditions, including prescription diets for specific medical needs.
  • Behavioral Counseling: Addressing common behavioral issues in pets to improve their quality of life and the human-animal bond.
  • Pain Management: Strategies for managing both acute and chronic pain to ensure pets are comfortable.
  • Microchipping: A vital service for pet identification and recovery in case of loss.
  • Pet Pregnancy and Reproduction Support: One review specifically highlights that the clinic was "Helpful with a pet pregnancy." This indicates a specialized service in reproductive health, which may include prenatal care, advice on breeding, and potentially assistance during delivery.

Distinguishing Features and Customer Experience

The most prominent distinguishing feature of Village Veterinary Clinic, as strongly conveyed through customer testimonials, is the expertise of its veterinarians, particularly **Dr. Lively**, who is praised for "knowing her stuff." This speaks to the high level of medical competence and knowledge available at the clinic, which is paramount for accurate diagnoses and effective treatment plans. Clients express a high degree of trust and loyalty, with one stating, "I wouldn't take my animals anywhere else."

Beyond clinical expertise, the clinic also stands out for its **"Super nice staff and Veterinarians!"** This consistent positive feedback on staff demeanor highlights a welcoming, compassionate, and supportive atmosphere. In a veterinary setting, where pet owners can be anxious or emotional, a friendly and empathetic team significantly enhances the overall experience. The combination of knowledgeable vets and kind staff creates a reassuring environment for both pets and their owners.

The **"Clean facilities"** further contribute to a positive customer experience, reflecting professionalism and attention to detail that extends to the physical environment of the clinic. The helpfulness with specific situations, such as **"pet pregnancy,"** indicates a broad range of services and a willingness to provide detailed guidance and support beyond standard routine care.

Promotional Information and Value Proposition

The value proposition of Village Veterinary Clinic: Bass Mili DVM is built on a foundation of expert veterinary care delivered by a genuinely caring and friendly team within a clean and well-maintained facility. Their focus on building client loyalty through positive experiences, as evidenced by satisfied, long-term customers, is a key strength.

While specific ongoing promotional offers are not detailed in the provided information, veterinary clinics often engage in various forms of promotion to attract and retain clients. These might include:

  • Word-of-Mouth Referrals: Given the highly positive reviews, word-of-mouth is likely a powerful promotional tool for this clinic.
  • Client Testimonials: Utilizing positive feedback, such as the reviews provided, on their website or social media to showcase their strong reputation.
  • Preventative Care Packages: Many clinics offer wellness plans or packages that bundle routine services like exams and vaccinations, making preventative care more affordable and predictable for pet owners.
  • New Client Specials: It is common for veterinary clinics to offer a discount on a new client's first visit to encourage them to experience the clinic's services.
  • Online Presence: A strong online presence, including a well-designed website with detailed service descriptions, doctor bios, and online appointment booking, can be a significant promotional tool.
  • Community Engagement: Participation in local pet-related events or offering educational seminars on pet health topics can also serve as promotional activities.

In summary, Village Veterinary Clinic: Bass Mili DVM presents itself as a highly reliable and compassionate "Pet Hospital" in Knoxville, TN. Their strong emphasis on veterinary expertise, supported by a super nice and helpful staff in a clean environment, makes them a compelling choice for pet owners seeking dedicated and experienced care for their beloved animals, including specialized support for situations like pet pregnancy.

Village Veterinary Clinic: Bass Mili DVM Location

11301 Kingston Pike, Knoxville, TN 37934, USA

Reviews

Great experience as always Dr. Lively knows her stuff! I wouldn't take my animals anywhere else.

Sep 23, 2021 · Katy Moss

Super nice staff and Veterinarians! Clean facilities. Helpful with a pet pregnancy.

Jul 28, 2021 · Jana Elsea

My pet received 5e best medical care with lots of love

Apr 24, 2021 · Shirley McKinney

Great vet with a great staff.

Jul 07, 2021 · Matt O

Best vets in Knoxville

Dec 09, 2021 · Gregg Lonas

Pet Hospital