Vetline Equine

Introducing Vetline Equine, a "Pet Hospital" located at 425 John Deere Dr, Fort Collins, CO 80524, USA. You can contact them at (970) 484-1900 or their mobile number, +1 970-484-1900. Based on the available customer reviews, Vetline Equine is recognized for its friendly and helpful staff, their willingness to order items not currently in stock, and a notable line of equine supplements.

One customer shared a somewhat negative experience regarding the pricing of medication. They were initially given a quote for Apaquel, but less than a week later, the price per pill increased when they went to purchase it. When they spoke with the manager to see if the original quote could be honored, they were told that it could not due to the price increase. The customer mentioned they might then buy the medication online, and the response from the manager was a somewhat dismissive "if that's what you have to do." This review highlights a potential issue with price consistency and customer service in such situations.

On a more positive note, another customer praised the staff at Vetline as "very friendly and always extremely helpful." They appreciated the staff's willingness to order items that were not immediately available. This reviewer also noted that all staff members, from the owners to the front counter personnel, consistently "go above and beyond for customers," indicating a strong commitment to customer service.

A particularly enthusiastic review focused on Vetline Equine's supplement line. The customer stated that their "equine supplement line is also the best thing I have come by." They mentioned discovering it by accident and shared a remarkable outcome: their horse, which used to be a "bleeder," is now "fully healed" and achieving its fastest times after using "race today and super flex." This testimonial strongly suggests that Vetline Equine offers high-quality and effective products, at least within their equine supplement range.

Based on these reviews, the environment at Vetline Equine seems to be characterized by a friendly and helpful staff. Customers can likely expect to be treated courteously and to receive assistance in sourcing the products they need, even if those products require a special order. However, there might be instances where pricing can change between a quote and the actual purchase, and the handling of such situations could be improved.

The services and goods offered at Vetline Equine, based on the customer feedback, include:

• Veterinary services (implied by the category "Pet Hospital" and the sale of prescription medication like Apaquel).
• A line of equine supplements, with at least "race today" and "super flex" being specifically mentioned and praised for their effectiveness.
• The ability to order items not currently in stock, catering to customer needs.

Given the name "Vetline Equine," it is highly probable that their primary focus is on equine veterinary care. This would typically include a range of services such as routine check-ups, vaccinations, lameness evaluations, dental care, and potentially more specialized treatments and procedures for horses. The sale of equine-specific products, such as supplements, would also align with this focus. To get a comprehensive understanding of all their veterinary services and available goods, contacting them directly would be advisable.

The features of Vetline Equine, as highlighted by the customer experiences, include:

• Friendly and Helpful Staff: Consistently praised for their customer service orientation.
• Willingness to Order Items: Demonstrating a commitment to meeting customer needs beyond their immediate stock.
• Effective Equine Supplement Line: At least two products are reported to have significant positive effects on a horse's health and performance.

A potential area for improvement, based on one review, might be in ensuring price consistency between quotes and purchase, as well as the handling of customer concerns regarding pricing changes.

Currently, there is no specific promotional information available in the provided reviews. The positive feedback regarding their equine supplements could be seen as an implicit promotion for those products. For any specific promotions on veterinary services or other goods, it would be best to contact Vetline Equine directly.

In conclusion, for local users in Fort Collins, CO, particularly those with horses, Vetline Equine appears to be a "Pet Hospital" with a friendly and helpful staff and a well-regarded line of equine supplements. While one instance of a pricing issue was noted, the overall sentiment regarding the staff's helpfulness and the effectiveness of their equine products is positive. If you are looking for a "Pet Hospital" that specializes in equine care and offers quality supplements, Vetline Equine may be a good option to consider. We recommend contacting them directly to learn more about their specific veterinary services and product offerings.