Veterinary Urgent Care Center - Saugus ico

Veterinary Urgent Care Center - Saugus

Pet HospitalMassachusettsEssex CountySaugusBroadway

880 Broadway G, Saugus, MA 01906, USA

4.0

The rating of this clinic is currently 4.8 stars and they deserve a solid 5 in my opinion. Our sweet girl, 15 year old Jack Russell terrier, suffered a huge seizure at home around 8:45pm and we got her to the clinic checked in by 9:10pm. They close at 10pm and they focused on caring for our girl and for us as a family. They walked us through all the options and treated her and us with the utmost sensitivity and respect. They were selfless and loving in their care. And when our sweet girl seized a second time with us through the anti-seizure meds they had given her they still stayed present and helped us through the worst of the worst. They didn’t rush us out. The vet cried as we said goodbye to our heart. I’m not recommending or suggesting you should expect them to stay after hours for all issues, but I am going to praise the staff that was present for us on Thursday, December 5, 2024 for being selfless and present in their call of duty. And the team remained. Not one single person left and they could have. We are forever grateful and appreciative of their care and support during a time that we didn’t see coming that has changed our lives forever. These pics are being left for the team to see Nailah in a healthier and happier place.

Juliana Lewis
  • Overview
  • (339) 204-4990
  • veturgentcare.com

Hours

Monday 9:00 AM - 10:00 PM
Tuesday 9:00 AM - 10:00 PM
Wednesday 9:00 AM - 10:00 PM
Thursday 9:00 AM - 10:00 PM
Friday 9:00 AM - 10:00 PM
Saturday 11:00 AM - 6:00 PM
Sunday 11:00 AM - 6:00 PM

Welcome to Veterinary Urgent Care Center - Saugus

Welcome to Veterinary Urgent Care Center - Saugus, your local Pet Hospital specializing in urgent care for your beloved animal companions, located at 880 Broadway G, Saugus, MA 01906, USA. Understanding that pet emergencies can happen at any time, Veterinary Urgent Care Center - Saugus provides immediate attention when your pet needs it most. You can reach them at their phone number (339) 204-4990 or their mobile number +1 339-204-4990.

As a dedicated Veterinary Urgent Care Center, this Pet Hospital focuses on providing timely medical care for pets facing sudden illnesses or injuries that are not life-threatening but require prompt attention. The overwhelmingly positive customer reviews underscore the clinic's commitment to compassionate, efficient, and professional service during critical times.

One particularly moving review recounts the experience of a family whose 15-year-old Jack Russell terrier suffered a severe seizure late in the evening. Despite arriving close to the clinic's closing time (10 pm), the staff at Veterinary Urgent Care Center - Saugus demonstrated exceptional dedication. The reviewer emphasizes that the team "focused on caring for our girl and for us as a family," highlighting their holistic approach to patient care that extends to the emotional needs of pet owners during stressful situations. They "walked us through all the options and treated her and us with the utmost sensitivity and respect," indicating clear communication and empathetic support.

The selfless and loving care provided by the staff is a recurring theme in this powerful testimonial. Even when the pet experienced a second seizure while on anti-seizure medication, the team "still stayed present and helped us through the worst of the worst." Their willingness to remain after closing hours and provide unwavering support demonstrates a profound commitment to their patients and their families. The fact that "they didn’t rush us out" during such a difficult time speaks volumes about their compassion and dedication to prioritizing the well-being of both the animal and the grieving owners. The veterinarian's emotional response ("The vet cried as we said goodbye to our heart") further illustrates the deep empathy and connection felt by the staff.

While the reviewer wisely refrains from suggesting that the clinic will always stay open after hours, the praise for the team present on Thursday, December 5, 2024, for their selflessness and dedication to their duty is a strong endorsement of their commitment to urgent pet care. The fact that "Not one single person left and they could have" underscores the exceptional teamwork and dedication to their patients.

Another customer shares a positive experience as a "walk in," highlighting the clinic's accessibility for urgent needs. They were "taken right away" and immediately impressed by the "very friendly professionals" who were also "informative." The staff took the time to explain all procedures and associated costs upfront, ensuring transparency and clear communication with the pet owner. Their kindness towards the dog and efforts to make her as comfortable as possible further emphasize their compassionate approach. The veterinarian's thorough explanation of the diagnosis and how to administer prescribed medications instilled confidence in the pet owner.

As a Veterinary Urgent Care Center, the primary service offered is immediate medical attention for non-life-threatening conditions that require prompt care. This can include issues such as sudden onset of vomiting or diarrhea, minor injuries, allergic reactions, or other concerning symptoms that cannot wait for a regular veterinary appointment. The ability to "walk in" suggests that they accommodate patients without prior appointments, which is crucial in urgent situations.

The services provided would likely include thorough examinations to assess the pet's condition, diagnostic tests such as blood work and potentially imaging to determine the cause of the problem, and immediate treatments to stabilize the pet and address the urgent medical need. The mention of prescribed medicines indicates that they have the capability to dispense necessary medications on-site.

While the reviews don't explicitly mention surgical capabilities, an urgent care center is typically equipped to handle immediate stabilization and minor surgical procedures related to urgent conditions. For more complex surgical needs, they would likely provide referrals to a full-service veterinary hospital.

Given the nature of urgent care, the environment is likely equipped to handle immediate medical needs, with examination rooms and necessary medical equipment. The focus is on efficient and effective care to address the pet's urgent condition.

As a facility that dispenses medications, Veterinary Urgent Care Center - Saugus also functions as a pet pharmacy, providing the prescribed treatments needed for the urgent condition. They may also offer some basic over-the-counter pet care products for immediate needs.

For local users in Saugus, MA, and the surrounding areas, Veterinary Urgent Care Center - Saugus offers a vital service for those unexpected pet health issues that require prompt attention. The overwhelmingly positive reviews highlight a team of dedicated, compassionate, and professional individuals who prioritize the well-being of their patients and provide support to their owners during stressful times. Their efficient intake process, clear communication, and empathetic approach make them a highly recommended option for urgent pet care needs.

If your pet experiences a sudden illness or injury that requires immediate attention but is not life-threatening, Veterinary Urgent Care Center - Saugus appears to be a reliable and caring facility. The heartfelt testimonials speak volumes about their commitment to providing exceptional care when you and your pet need it most.

To understand the full scope of their urgent care services, their hours of operation, and any specific procedures for walk-in patients, local users are encouraged to contact Veterinary Urgent Care Center - Saugus directly. Their responsive and caring staff will be able to provide the information you need during a pet health emergency.

In conclusion, Veterinary Urgent Care Center - Saugus in Saugus, MA, stands out as a Pet Hospital providing crucial urgent care services with a team renowned for their compassion, professionalism, and dedication to both pets and their owners during times of need.

Veterinary Urgent Care Center - Saugus Photos

Veterinary Urgent Care Center - Saugus 1Veterinary Urgent Care Center - Saugus 2Veterinary Urgent Care Center - Saugus 3Veterinary Urgent Care Center - Saugus 4Veterinary Urgent Care Center - Saugus 5Veterinary Urgent Care Center - Saugus 6Veterinary Urgent Care Center - Saugus 7Veterinary Urgent Care Center - Saugus 8Veterinary Urgent Care Center - Saugus 9Veterinary Urgent Care Center - Saugus 10

Veterinary Urgent Care Center - Saugus Location

880 Broadway G, Saugus, MA 01906, USA

Reviews

The rating of this clinic is currently 4.8 stars and they deserve a solid 5 in my opinion. Our sweet girl, 15 year old Jack Russell terrier, suffered a huge seizure at home around 8:45pm and we got her to the clinic checked in by 9:10pm. They close at 10pm and they focused on caring for our girl and for us as a family. They walked us through all the options and treated her and us with the utmost sensitivity and respect. They were selfless and loving in their care. And when our sweet girl seized a second time with us through the anti-seizure meds they had given her they still stayed present and helped us through the worst of the worst. They didn’t rush us out. The vet cried as we said goodbye to our heart. I’m not recommending or suggesting you should expect them to stay after hours for all issues, but I am going to praise the staff that was present for us on Thursday, December 5, 2024 for being selfless and present in their call of duty. And the team remained. Not one single person left and they could have. We are forever grateful and appreciative of their care and support during a time that we didn’t see coming that has changed our lives forever. These pics are being left for the team to see Nailah in a healthier and happier place.

Dec 08, 2024 · Juliana Lewis

I went with my dog on a walk in. I was taken right away and was very impressed with the staff right away. They were very friendly professionals and informative. I was walked through everything they were going to do and how much it would cost. They were so nice to my dog and made her as comfortable as possible. The vet explained everything to me and how to administer the prescribed medicines. I would definitely go there again and recommend it for a place to take your pet!

May 09, 2025 · J O

The staff that were so nice and gentle with my baby!! I felt he was he was treated with a great amount of love and gentle care. Thank you for Making my baby feel safe and getting him better.

Mar 20, 2025 · Karo Van

I really appreciate access to this clinic. Making an appointment was easy both times I went. My cat was well cared for, and the vet (shout-out Dr. Tiffany) was so kind, thorough, and clear. She took the time to explain my cat's condition and treatments to me, talked through the pros and cons of options, and was considerate of my financial needs.

Apr 02, 2025 · Kayla Gaynor

I am really impressed & appreciative for this urgent care. Very professsional staff & convenient after work hours truly helped us out tonight! Highly recommend. Another successful visit here today Sunday March 2 to diagnose and treat Yoda for gastroenteritis. Professional, friendly and extremely knowledgeable! Highly recommend

Mar 02, 2025 · Doreen Dortenzio

Pet Hospital