Veterinary Specialists of Ct: Maier Kimberly DVM

Pet HospitalConnecticutCapitol Planning RegionWest HartfordNorth Main Street

993 N Main St #2055, West Hartford, CT 06117, USA

4.0

They are great but make me waste time and money $800 for one day of visit. Telling that my cat was okay when obviously the cat wasn’t. Then next day i have to come back and pay another $2800. Why they don’t said that the day before so i can save doctor appointment payments and in pills that he is not going to used. Thanks!

Giovanna Marshall
  • Overview
  • (860) 236-3273
  • vcahospitals.com

Hours

Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed

Welcome to Veterinary Specialists of Ct: Maier Kimberly DVM

Veterinary Specialists of CT, featuring the expertise of Dr. Kimberly DVM Maier, is a prominent veterinary care provider located at 993 N Main St #2055, West Hartford, CT 06117, USA. Operating within the "Pet Hospital" category, this establishment is designed to serve the advanced and general veterinary needs of pets in West Hartford and the surrounding Connecticut area. It is important to note that while Dr. Kimberly Maier has historically been associated with Veterinary Specialists of CT, current information suggests her involvement in other locations, including Florida. However, for the purpose of this introduction, we will focus on the services and reputation of the West Hartford location as a veterinary specialist center.

Environment and Facilities

As a facility categorized as "Veterinary Specialists," the environment at this location is expected to be more extensive and specialized than a typical general practice clinic. Veterinary Specialists of CT is part of the Connecticut Veterinary Center network, which emphasizes "state-of-the-art animal hospitals." This suggests modern facilities equipped for advanced diagnostics and treatments. The building would likely include multiple examination rooms, sophisticated surgical suites, advanced imaging capabilities (such as ultrasound, X-ray, and potentially CT/MRI as is common in specialist centers), and a dedicated critical care or intensive care unit for severely ill or post-operative patients. Given its specialization, there would also be designated areas for various specialties like oncology, neurology, cardiology, and internal medicine. A clean, sterile, and technologically advanced environment is crucial for delivering high-level specialized care. The West Hartford location specifically mentions having "advanced technology for your pet's treatment."

Services Offered

Veterinary Specialists of CT, as its name suggests, offers a comprehensive range of specialized veterinary services, often acting as a referral center for primary care veterinarians. Their services typically extend beyond routine care to include:

  • Emergency and Critical Care: This is a major component, often available 24/7, dealing with acute illnesses, accidents, and life-threatening conditions. They would have the staff and equipment to handle complex emergency cases.
  • Internal Medicine: Diagnosis and treatment of complex internal diseases affecting various organ systems, such as gastrointestinal, respiratory, endocrine, and urinary issues. This often involves advanced diagnostics like endoscopy and specialized laboratory tests.
  • Surgery: Advanced surgical procedures, including orthopedic surgeries (e.g., fracture repair, cruciate ligament repair), soft tissue surgeries (e.g., tumor removal, abdominal surgeries), and potentially neurosurgery.
  • Oncology: Diagnosis and treatment of cancer in pets, which may involve chemotherapy, radiation therapy coordination, and surgical removal of tumors.
  • Cardiology: Diagnosis and management of heart conditions, utilizing tools like echocardiography, ECG, and specialized medications.
  • Neurology: Diagnosis and treatment of neurological disorders, including seizures, spinal cord diseases, and brain conditions, often involving advanced imaging like MRI and CT scans.
  • Diagnostic Imaging: Comprehensive imaging services, including digital X-rays, ultrasound, and potentially advanced modalities like CT and MRI, interpreted by veterinary radiologists.
  • Rehabilitation: Some specialist centers offer physical therapy and rehabilitation services to aid in recovery from injury or surgery.
  • Primary Care: While primarily a specialist center, some locations within a larger network may also offer primary care services, including wellness exams, vaccinations, and routine medical care, as indicated by VCA's offerings for "Primary Care" alongside "Specialty Care."
Features and Approach to Care

A key feature of Veterinary Specialists of CT is its emphasis on specialized, multi-disciplinary care. This means that pets with complex conditions can benefit from a team of veterinary professionals, including board-certified specialists in various fields. The hospital prides itself on offering "world-class veterinary medicine with hometown care," striving to combine cutting-edge medicine with a compassionate approach. The availability of 24/7 emergency care (as suggested by the West Hartford location's operating hours on some listings) is a critical feature for pet owners facing urgent situations. Their approach likely involves close collaboration with referring veterinarians to ensure seamless continuity of care. The presence of highly trained doctors and staff, committed to utilizing advanced technology, is a hallmark of a specialist facility.

The hospital's commitment to excellence is reflected in its focus on "advanced technology for your pet's treatment" and the overall goal of providing "exceptional, pet-centered care." They aim to be a trusted choice for both referring veterinarians and pet owners, emphasizing expertise, compassion, and a thorough understanding of each pet's needs. The comprehensive nature of their services, from emergency to specialized internal medicine and surgery, positions them as a resource for complex veterinary cases in the region.

Promotional Information and Community Perception

While specific promotional offers are not detailed, veterinary specialist centers often promote their advanced capabilities, the expertise of their board-certified veterinarians, and their ability to handle complex and emergency cases. They might highlight their state-of-the-art equipment or their multi-disciplinary approach to patient care. Websites for such centers typically feature information about their various departments, doctor biographies, and success stories.

However, an objective introduction must also address customer feedback. Reviews for Veterinary Specialists of CT, or the services associated with it, reveal a mixed perception, particularly concerning costs and communication. One customer described a frustrating experience where an initial visit cost $800, only for their cat's condition to worsen, requiring a return visit and an additional $2800 in charges the next day. This individual expressed dissatisfaction that the full extent of the cat's issues wasn't identified or communicated during the first visit, leading to perceived wasted time and money on unnecessary appointments and medications. This highlights a common concern for pet owners at specialist centers: the significant financial investment often required for advanced care and the need for clear communication regarding prognoses and treatment plans.

Another review acknowledged the "Super smart doctors that helped our cat a lot," indicating satisfaction with the medical expertise and positive outcomes for pets. However, this same review criticized the "Customer service/front desk" for not being "very considerate." This suggests a potential disconnect between the high quality of medical care provided by the veterinary professionals and the client service experience at the front desk. While the pet ultimately received the necessary care, the interaction with administrative staff left room for improvement. These reviews indicate that while the medical proficiency of the veterinarians is generally appreciated, there are areas where the hospital could enhance its client communication, cost transparency, and front-desk customer service to ensure a consistently positive experience for pet owners, especially given the emotional and financial stress often associated with specialty veterinary care.

Veterinary Specialists of Ct: Maier Kimberly DVM Location

993 N Main St #2055, West Hartford, CT 06117, USA

Reviews

They are great but make me waste time and money $800 for one day of visit. Telling that my cat was okay when obviously the cat wasn’t. Then next day i have to come back and pay another $2800. Why they don’t said that the day before so i can save doctor appointment payments and in pills that he is not going to used. Thanks!

Nov 21, 2023 · Giovanna Marshall

Super smart doctors that helped our cat a lot. Customer service/front desk weren’t very considerate but ultimately our cat got what he needed

Jun 08, 2024 · Rabbecca Torres

I am Thankful I brought my cat to this facility and that I did get the results sooner then later,However They really could not help mittens unless I paid the expensive amount and due to that my daughter's Birthday was the next Day I was scared that it would leave that memory on her 16th birthday.I tried very hard calling places and my responses were they couldn't do it or they start in Aug or July I cried yes for Mittens but more for the thought of losing her especially on her special Day. My Daughter seen me crying she then came to comfort me instead of me comforting her I apologized to her and said I tried but no one is able to do it unless I pay 2 to 5000 I did not have those funds at that moment it broke my heart 💜 when I went back to my daughter's room and saw her crying on Mittens and then both of us started to say sorry to the 🐈 cat. The cat mittens look at us like why why are you crying and we would rub her.I then got up to my room and pray to God please have someone call me don't let this be my daughter's memory of her 16th birthday. And then the phone rang it was nutmeg Clinic and told me we will do it for 700.00 bring her down now .I was so happy my daughter's face lighted up again with life and a smile... So we try to get mittens into her crate but it was hard she did not want to go so I said to my daughter we will use my baboom hamper and caught her I had a 1 hour ride to get her there but she called and ask me I said I'm on my way she said tomorrow can't do it today to late We were like oh No,.. But then we said ok morning came we put her in and took her first one there and she proceeded with surgery. And Thank you Nutmeg Clinic you are the best!!!! You help mittens but most of all you help my daughter who now appreciate you I would recommend people to go to them .Thankyou and Thankyou to vetenary specialist .Mittens is happy and recovering Thankyou to all.God bless Thankyou God..

Jun 05, 2021 · Marie Rodriguez

They were great with our Bruschi. Would highly recommend them.

Feb 04, 2022 · Rosemarie Zambory

Apr 19, 2023 · iva kubin

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