Veterinary Medical Center of CNY ico

Veterinary Medical Center of CNY

Pet HospitalNew YorkOnondaga CountyEast SyracuseBridge Street

5841 Bridge St, East Syracuse, NY 13057, USA

4.0

Everyone from the front staff, technicians, and doctors were absolutely amazing. Very caring and kept me updated all through Bear's weekend stay! Seriously the WHOLE STAFF who worked on Bear's case especially Doctor Fleckenstein and Doctor Bailey were top notch. They were absolutely amazing, caring and empathetic knowing the secondary finding of cancer outside of his pneumonia diagnosis was devastating. They answered all of my questions completely and thoroughly without rushing. They kept me updated every step of the way and Doctor Fleckenstein even called me the day after I took Bear home to follow up and see how he was doing. 100% would recommend VMC CNY's ER!

Angelica Smith
  • Overview
  • (315) 446-7933
  • www.vmccny.com

Welcome to Veterinary Medical Center of CNY

Welcome to the Veterinary Medical Center of CNY (VMC CNY), your dedicated pet hospital in East Syracuse, New York, committed to providing exceptional and compassionate veterinary care for your beloved animal companions. Located at 5841 Bridge St, East Syracuse, NY 13057, USA, VMC CNY offers a comprehensive range of services to address all aspects of your pet's health needs. Our dedicated team of veterinarians, technicians, and support staff are known for their caring approach, professionalism, and commitment to keeping pet owners informed every step of the way. You can reach us at (315) 446-7933 or +1 315-446-7933 to learn more about our services or to seek emergency care.

Based on the heartfelt testimonials from our clients, the Veterinary Medical Center of CNY stands out as a pet hospital where compassion and expertise go hand in hand. The environment, as described by pet owners, is one where both animals and their human families are treated with the utmost care and empathy. The recurring praise for the entire staff, from the front office to the doctors and technicians, suggests a cohesive and dedicated team committed to providing a positive and supportive experience. While specific details about the physical environment are not extensively described, the emphasis on caring and communication implies a welcoming and well-organized facility designed to prioritize patient comfort and owner reassurance.

The services offered at the Veterinary Medical Center of CNY appear to be comprehensive, catering to a wide range of veterinary needs, including emergency care and support during critical and emotionally challenging times. One client specifically highlighted their experience with the emergency services, commending the entire staff, particularly Doctor Fleckenstein and Doctor Bailey, for their amazing, caring, and empathetic approach during their pet Bear's weekend stay. The fact that the staff were exceptionally supportive upon discovering a secondary cancer diagnosis, taking the time to answer all questions thoroughly and without rushing, underscores their commitment to both the medical and emotional well-being of their patients and their owners.

The proactive communication provided by the team at VMC CNY is also a significant feature. The client whose pet Bear stayed over the weekend specifically appreciated being kept updated throughout his stay. Furthermore, the follow-up call from Doctor Fleckenstein the day after Bear went home demonstrates a level of care that goes above and beyond, highlighting their genuine concern for their patients' recovery and the owners' peace of mind. This exceptional experience led the client to wholeheartedly recommend VMC CNY's emergency services.

Another deeply touching testimonial further emphasizes the compassionate nature of the care provided at VMC CNY. This client, facing the heartbreaking experience of saying goodbye to their beloved pet, describes the team as "Caring. Responsive. Kind. Competent. Straightforward and clear with explanations." Even in such a difficult situation, the staff went above and beyond to offer comfort to the pet, pooling remnants of their own lunches when the owner's snacks were depleted. This act of kindness highlights the genuine love for animals that permeates the team at VMC CNY. The client also noted the gentle and peaceful passing of their pet, further attesting to the compassionate end-of-life care provided.

Key features of the Veterinary Medical Center of CNY, as highlighted by the customer reviews, include:

  • Amazing and Caring Staff: The entire team, from front staff to doctors and technicians, is consistently praised for their caring and empathetic approach.
  • Experienced and Knowledgeable Veterinarians: Doctors Fleckenstein and Bailey are specifically mentioned for their expertise and compassionate care.
  • Comprehensive Emergency Services: The hospital is recommended for its efficient and supportive emergency care.
  • Proactive and Thorough Communication: The staff keeps pet owners updated at every step and answers all questions completely and without rushing.
  • Follow-Up Care: Veterinarians proactively follow up with owners after their pet returns home, demonstrating genuine concern for their well-being.
  • Empathy and Support During Difficult Times: The team provides exceptional emotional support during challenging situations, such as serious diagnoses and end-of-life care.
  • Going Above and Beyond: Staff members demonstrate remarkable kindness and compassion, even in small gestures.
  • Clear and Straightforward Explanations: Veterinarians take the time to explain medical information in a clear and understandable manner.

Based on the strong positive feedback, the Veterinary Medical Center of CNY likely offers a wide range of comprehensive veterinary services to meet the diverse needs of pet owners in East Syracuse and the surrounding areas. While a complete list of services is not explicitly provided in the reviews, it is reasonable to infer that they offer:

  • Emergency and Critical Care: As highlighted in one of the reviews, their emergency services are highly regarded.
  • General Medical Care: Addressing a wide range of illnesses and conditions in pets.
  • Surgical Services: Performing both routine and specialized surgical procedures.
  • Diagnostic Services: Utilizing advanced diagnostic tools to accurately assess pet health.
  • Preventative Care: Including wellness exams, vaccinations, and parasite control.
  • Dental Care: Addressing oral health needs.
  • Management of Chronic Conditions: Providing ongoing care for pets with long-term health issues.
  • Euthanasia and End-of-Life Care: Offering compassionate support during the final stages of a pet's life.
  • Potentially, an in-house pharmacy: For convenient access to prescribed medications.

Currently, there is no specific promotional information available in the provided reviews. Pet hospitals may offer various promotions throughout the year, such as discounts on initial exams, vaccination packages, or seasonal specials. To learn about any current promotions or special offers at the Veterinary Medical Center of CNY, it is recommended to contact them directly at (315) 446-7933 or +1 315-446-7933. Their friendly and knowledgeable staff will be happy to provide you with the most up-to-date information and answer any questions you may have regarding their services.

In conclusion, the Veterinary Medical Center of CNY in East Syracuse, NY, stands out as a highly recommended pet hospital known for its amazing, caring, and empathetic staff, including experienced veterinarians like Doctors Fleckenstein and Bailey. Their commitment to providing thorough communication, exceptional emergency care, and compassionate support during difficult times makes them a trusted resource for pet owners. If you are seeking a veterinary hospital where your pet will receive top-notch medical care delivered with genuine kindness and understanding, the Veterinary Medical Center of CNY is an excellent choice. We encourage you to reach out to them directly to discuss your pet's health needs and experience the exceptional care that their clients consistently praise. They are located at 5841 Bridge St, East Syracuse, NY 13057, USA, and are ready to provide your beloved companions with the highest standard of veterinary care.

Veterinary Medical Center of CNY Photos

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Veterinary Medical Center of CNY Location

5841 Bridge St, East Syracuse, NY 13057, USA

Reviews

Everyone from the front staff, technicians, and doctors were absolutely amazing. Very caring and kept me updated all through Bear's weekend stay! Seriously the WHOLE STAFF who worked on Bear's case especially Doctor Fleckenstein and Doctor Bailey were top notch. They were absolutely amazing, caring and empathetic knowing the secondary finding of cancer outside of his pneumonia diagnosis was devastating. They answered all of my questions completely and thoroughly without rushing. They kept me updated every step of the way and Doctor Fleckenstein even called me the day after I took Bear home to follow up and see how he was doing. 100% would recommend VMC CNY's ER!

Apr 19, 2025 · Angelica Smith

Caring. Responsive.Kind. Competent. Straightforward and clear with explanations.He elected not to use their soft blanket. With depleted snacks to offer my big guy before he went over the Rainbow Bridge, they pooled remnants of their lunches and offered it to him for his trip; he gladly accepted all that. It was an above and beyond kindness.Before he left this earth he got to know what a chocolate chip cookie and a chocolate covered strawberry tasted like😊❤️ He passed gently and in peace. L .

May 10, 2025 · Margaret Luttinger

What I appreciate most about all of our visits is the incredible level of care and compassion that Dr. Rassnick and his team show to Margaux. From the moment we walk in, everyone is so patient and gentle with her — speaking kindly, offering reassuring pets, and helping her feel safe in what can be a really scary environment. It means everything to me to know that when I hand her off to you, she’s being treated like the queen she is. Your kindness doesn’t just comfort her — it comforts me, too.

May 21, 2025 · Erinn Riley

Extremely caring and very fast! I'm sorry I don't remember names of staff members individually but I can say this with my whole heart, they were all perfect! Again, thank you, thank you, thank you! ALL of the staff! The most friendly and caring and supportive people ever! Thank you so much!! My dog baby has not had an issue since and we thought he was dying. You are all rock stars to care for animals without any way of communicating their pain. Thank you!!!🙏🏼

Apr 20, 2025 · matthew peptis

My cat, Clarke, had an emergency and I wasn't able to get an appointment at her vets office for 2-3 weeks out. We brought her to the emergency vet and she was seen immediately. After a full day in the office, she was released with outpatient care. Unfortunately, and at no fault of the doctor, we had to return because the outpatient care wasn't resolving her issue. We were quickly readmitted. Dr. Weller and the entire staff were so friendly, attentive, and transparent. I'm convinced they saved her life. I cannot thank them enough for everything they do.

Apr 13, 2025 · Malory P

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