Veterinary House Calls

Pet HospitalMassachusettsNorfolk CountyFranklinForest Street

162 Forest St, Franklin, MA 02038, USA

3.0

Please be aware that this review is based on my professional experience, not as a client. With over 15 years in the animal care industry, I can confidently say that I have never dealt with someone as rude and unprofessional as Dr. Ruel. As the General Manager of a training center, it is essential for us to maintain up-to-date vaccination records for all the animals in our care, as mandated by state regulations. Unfortunately, Dr. Ruel has made this process unnecessarily difficult. My staff and I have repeatedly faced her uncooperative and disrespectful attitude over basic tasks. Not only does she refuse to assist in obtaining the necessary documents, but she also engages in unnecessary arguments with clients to defend incorrect points. Additionally, numerous clients have reported her terrible bedside manner, and while I haven't experienced it firsthand, I believe it’s worth noting. I strongly recommend that anyone considering a home veterinarian conduct thorough research before reaching out to Dr. Ruel. Her lack of professionalism is concerning.

Alyssa Dos Santos
  • Overview
  • vethousecalls.us

Hours

Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 10:00 AM - 2:00 PM
Sunday Closed

Welcome to Veterinary House Calls

Introducing Veterinary House Calls, a mobile Pet Hospital service operating from 162 Forest St, Franklin, MA 02038, USA. Recognizing the increasing demand for convenient and stress-free veterinary care, Veterinary House Calls brings a range of essential pet health services directly to the comfort of your home in Franklin and the surrounding areas. This mobile approach aims to eliminate the challenges associated with transporting pets to a traditional clinic, offering a potentially more relaxed experience for both animals and their owners.

As a mobile Pet Hospital, Veterinary House Calls operates without a traditional brick-and-mortar clinic environment. Instead, veterinary services are delivered in your home, providing a familiar and potentially less stressful setting for your pets. This can be particularly beneficial for animals that experience anxiety during travel or in unfamiliar environments, as well as for owners with mobility issues or busy schedules. The focus is on bringing the necessary veterinary expertise and basic equipment to your doorstep.

The services offered by Veterinary House Calls are those that can be effectively administered in a home environment. These typically include routine wellness examinations, where a veterinarian can assess your pet's overall health, discuss any concerns, and provide recommendations for their care. Vaccinations, a crucial aspect of preventative medicine, can also be conveniently administered at home, protecting your pet from various infectious diseases. Parasite prevention, including advice and treatment for fleas, ticks, heartworms, and intestinal parasites, is another common service offered through house call practices.

Veterinary House Calls may also provide services for minor illnesses and injuries that do not require extensive in-clinic diagnostics or surgical facilities. This could include the treatment of minor infections, skin conditions, or gastrointestinal issues. The ability to assess and treat these conditions in your pet's familiar surroundings can be advantageous. Additionally, for end-of-life care, such as hospice and euthanasia, having a veterinarian come to your home can provide a more peaceful and private experience for both you and your pet.

A significant feature of Veterinary House Calls is the convenience it offers to pet owners. By eliminating the need for travel to a clinic, it saves time and reduces stress for both the owner and the animal. This can be particularly appealing for owners with multiple pets, large animals, or those who find it difficult to transport their pets. The personalized attention in a home setting can also allow for more focused discussions about your pet's health and behavior in their natural environment.

However, it is important to consider all available information when evaluating a veterinary service. One review, provided by an individual with over 15 years of experience in the animal care industry (though not as a direct client), raises significant concerns about the professionalism and conduct of Dr. Ruel, presumably the veterinarian associated with Veterinary House Calls. This reviewer, identifying as the General Manager of a training center, describes interactions related to obtaining up-to-date vaccination records for animals in their care as "unnecessarily difficult" due to Dr. Ruel's alleged "uncooperative and disrespectful attitude."

The review further claims that Dr. Ruel has refused to assist in obtaining necessary documents and has engaged in unnecessary arguments with clients. Additionally, the reviewer notes that numerous clients have reportedly experienced a "terrible bedside manner" from Dr. Ruel, although this was not a firsthand experience for the reviewer. Based on these reported issues, the reviewer strongly recommends thorough research before engaging Veterinary House Calls and expresses concern about Dr. Ruel's lack of professionalism.

This negative feedback from a professional within the animal care industry warrants careful consideration by potential clients. While the convenience of house call services can be appealing, it is essential to ensure that the veterinarian providing these services maintains a high standard of professionalism, communication, and client relations. The reported issues of uncooperative behavior and poor bedside manner could significantly impact the overall experience of receiving veterinary care in your home.

Given the nature of a mobile veterinary practice, the "environment" is primarily your own home. While this offers comfort and familiarity for your pet, it also means that the mobile veterinarian must bring all necessary equipment and supplies. The level of equipment and the range of services that can be provided may be more limited compared to a fully equipped veterinary clinic. For procedures requiring specialized equipment, such as advanced imaging or complex surgeries, a referral to a traditional veterinary hospital would likely be necessary.

Currently, there is no promotional information available for Veterinary House Calls in the provided text. Mobile veterinary services may occasionally offer introductory discounts for new clients or package deals for routine services. To inquire about any current promotions or to understand the pricing structure for their services, it is recommended that local users contact Veterinary House Calls directly. The phone number is not provided in the text, so further online search may be necessary to obtain contact information.

In conclusion, Veterinary House Calls in Franklin, MA, offers the convenience of bringing veterinary services directly to your home. This can be a significant benefit for many pet owners. However, a review from a professional in the animal care industry raises serious concerns about the professionalism and client interactions of Dr. Ruel. Potential clients should carefully consider this feedback and conduct thorough research, including seeking additional reviews or references if possible, before deciding to use Veterinary House Calls for their pet's care. Understanding the scope of services offered in a home setting and ensuring a comfortable and professional relationship with the veterinarian are crucial aspects of choosing a veterinary care provider.

Local users in Franklin, MA, seeking the convenience of a mobile Pet Hospital should weigh the potential benefits against the reported concerns about professionalism. It may be prudent to seek additional information and reviews from other clients to gain a more comprehensive understanding of the services and the overall client experience with Veterinary House Calls.

Veterinary House Calls Location

162 Forest St, Franklin, MA 02038, USA

Reviews

Please be aware that this review is based on my professional experience, not as a client. With over 15 years in the animal care industry, I can confidently say that I have never dealt with someone as rude and unprofessional as Dr. Ruel. As the General Manager of a training center, it is essential for us to maintain up-to-date vaccination records for all the animals in our care, as mandated by state regulations. Unfortunately, Dr. Ruel has made this process unnecessarily difficult. My staff and I have repeatedly faced her uncooperative and disrespectful attitude over basic tasks. Not only does she refuse to assist in obtaining the necessary documents, but she also engages in unnecessary arguments with clients to defend incorrect points. Additionally, numerous clients have reported her terrible bedside manner, and while I haven't experienced it firsthand, I believe it’s worth noting. I strongly recommend that anyone considering a home veterinarian conduct thorough research before reaching out to Dr. Ruel. Her lack of professionalism is concerning.

Mar 11, 2025 · Alyssa Dos Santos

Mar 17, 2021 · H Smith

Pet Hospital