Veterinary Emergency Group ico

Veterinary Emergency Group

Pet HospitalTexasTravis CountyAustinJollyvilleResearch Boulevard

10710 Research Blvd Suite 120, Austin, TX 78759, USA

4.0

Words cannot express how grateful I am for VEG. We had an emergency with my kitty baby and brought him in Sunday morning. Right away the team got to working on him, making sure we were well informed with what was going on and that he was comfortable as well. They were incredibly transparent on how they wanted to proceed and pricing. I don’t recall the name of the vet tech that helped us, or the doctor but they were both amazing. They were compassionate and always had my baby as top priority. Unfortunately, we got a diagnoses which was heartbreaking. They walked us through our options and our vet tech (I believe she was the team lead) got on her knees to comfort and talk to us about what those options looked like long term. With heavy hearts, we ultimately decided to lay our fur baby to rest. They made the process so comforting and we knew he left this earth in peace thanks to their help. From Miguel and his mommas, thank you from the bottom of our hearts to the team that worked diligently to get us some answers. 🤍

Cecilia Nino
  • Overview
  • (737) 256-6607
  • www.veterinaryemergencygroup.com

Welcome to Veterinary Emergency Group

Welcome to the introduction of Veterinary Emergency Group (VEG), a dedicated Pet Hospital located at 10710 Research Blvd Suite 120, Austin, TX 78759, USA. Serving the local community and beyond, VEG specializes in providing immediate and comprehensive veterinary care for pets facing emergencies and urgent health situations. You can reach them at (737) 256-6607 or +1 737-256-6607 for immediate assistance.

As a crucial part of the 'Pet Hospital' category, Veterinary Emergency Group distinguishes itself by focusing solely on emergency and urgent care. This specialization means their entire team, from the front desk to the veterinary specialists, is highly trained and equipped to handle critical situations with speed and efficiency. Unlike general veterinary practices that offer routine check-ups and preventative care, VEG is the go-to destination when your pet requires immediate medical attention due to sudden illness, injury, or other life-threatening conditions.

Based on available information and real customer testimonials, the environment at Veterinary Emergency Group is designed to be both efficient for medical staff and as comforting as possible for distressed pets and their owners. While specific details about the physical layout are not provided, the emphasis on immediate action and transparent communication suggests a streamlined and well-organized facility. The positive reviews highlight a sense of urgency coupled with compassion, indicating an environment where pets receive prompt attention and owners are kept informed and supported throughout the process.

The services offered by Veterinary Emergency Group are centered around emergency and urgent veterinary care. This encompasses a wide range of critical medical and surgical interventions. Based on the customer reviews, their services include:

  • Emergency Medical Care: Handling a variety of acute illnesses and injuries requiring immediate attention.
  • Emergency Surgical Procedures: Performing urgent surgeries, as evidenced by the successful C-section and puppy resuscitation mentioned in one review.
  • Diagnostic Services: Utilizing necessary tools and technologies to quickly assess the pet's condition and determine the best course of action. The first review mentions the team working diligently to get answers regarding the cat's condition.
  • Compassionate End-of-Life Care: Providing sensitive and supportive care during difficult times, ensuring the pet's comfort and peace, as highlighted in the heartfelt review about the cat. This includes guiding owners through their options and offering emotional support.
  • Transparent Communication: Keeping pet owners informed about their pet's condition, treatment plans, and associated costs. The reviews repeatedly praise the team's transparency and willingness to answer questions.
  • Revival and Resuscitation: Demonstrating the ability to successfully revive animals in critical situations, as shown by the puppy resuscitation.
  • Comfort and Pain Management: Prioritizing the comfort of the animal throughout the examination and treatment process.

Several key features distinguish Veterinary Emergency Group within the Pet Hospital category:

  • Focus on Emergency and Urgent Care: Their specialization ensures a high level of expertise and preparedness for critical situations.
  • 24/7 Availability: While not explicitly stated, the nature of emergency care often implies round-the-clock services. Local users should confirm their operating hours directly.
  • Highly Skilled and Compassionate Team: The reviews consistently praise the professionalism, gentleness, and empathy of the veterinarians, technicians, and other staff members.
  • Emphasis on Communication and Transparency: Keeping pet owners informed and involved in the decision-making process is a clear priority.
  • State-of-the-Art Facilities: While not detailed, a dedicated emergency facility typically houses advanced medical equipment necessary for critical care.

Currently, specific promotional information is not available in the provided data. However, based on the positive customer experiences, the primary value proposition of Veterinary Emergency Group lies in their exceptional emergency care, compassionate approach, and the peace of mind they offer to pet owners during stressful times. For local users in Austin and the surrounding areas, Veterinary Emergency Group presents itself as a reliable and highly recommended option when faced with a pet health emergency. The testimonials speak volumes about their dedication to both the animal's well-being and the owner's emotional needs.

The recurring themes in the customer reviews emphasize the team's dedication, expertise, and genuine care for animals. The ability to handle complex situations like emergency C-sections with successful outcomes, as well as providing comfort during the difficult process of saying goodbye to a beloved pet, showcases the breadth and depth of their services and the compassion of their staff. The transparency regarding treatment options and pricing further builds trust with pet owners during vulnerable moments.

For local users seeking a Pet Hospital specializing in emergency and urgent care, Veterinary Emergency Group, located in Austin, TX, stands out as a highly recommended facility. The positive feedback underscores their commitment to providing excellent medical care while ensuring a supportive and understanding environment for pet owners. In times of crisis, knowing there is a dedicated and compassionate team ready to help can be a significant relief. While specific promotions may vary, the consistent message from past clients is one of gratitude and high regard for the quality of care received at Veterinary Emergency Group. It is advisable for local users to keep their contact information readily available in case of a pet emergency.

Veterinary Emergency Group Photos

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Veterinary Emergency Group Location

10710 Research Blvd Suite 120, Austin, TX 78759, USA

Reviews

Words cannot express how grateful I am for VEG. We had an emergency with my kitty baby and brought him in Sunday morning. Right away the team got to working on him, making sure we were well informed with what was going on and that he was comfortable as well. They were incredibly transparent on how they wanted to proceed and pricing. I don’t recall the name of the vet tech that helped us, or the doctor but they were both amazing. They were compassionate and always had my baby as top priority. Unfortunately, we got a diagnoses which was heartbreaking. They walked us through our options and our vet tech (I believe she was the team lead) got on her knees to comfort and talk to us about what those options looked like long term. With heavy hearts, we ultimately decided to lay our fur baby to rest. They made the process so comforting and we knew he left this earth in peace thanks to their help. From Miguel and his mommas, thank you from the bottom of our hearts to the team that worked diligently to get us some answers. 🤍

Apr 03, 2025 · Cecilia Nino

I am incredibly grateful to this emergency clinic for the amazing care they provided to my dog during her C-section and for successfully reviving her puppy. The entire team was loving, gentle, and highly professional, which gave me great confidence in their treatment. They patiently answered all my questions and made me feel at ease during such an important moment. Thanks to their dedication, both my dog and her puppy are now healthy. It’s a relief to know that places and professionals like them exist. I highly recommend them!

Apr 03, 2025 · Luisa Vidal

The whole team made me and my dog feel comfortable from check-in to discharge. Our dog Perla had an obstruction in her small intestine that required emergency surgery. The team quickly put together a treatment plan and provided a clear estimate, which helped set realistic expectations for both cost and timeline. What stood out most was their compassion — after surgery, they even gave me a room so I could stay the night with Perla. That made a huge difference for both of us during a stressful time. I can’t thank this place enough for their professionalism, transparency, and empathy. Their care saved our dog’s life, and I’m incredibly grateful. Thank you VEG!

May 05, 2025 · Tony Serpe

I had to bring my large breed dog to the ER in the middle of the night due to a paw injury. The service was impressively quick — we were triaged right away. All the vet techs were incredibly kind and gentle with my pup, which meant a lot during such a stressful moment. Van did an excellent job administering subcutaneous IV fluids and carefully cleaning my dog’s paw. Dr. Kimble was straightforward, efficient, and easy to work with, which helped ease our anxiety even more. As anyone who’s been to an emergency vet knows, these visits can get expensive fast. I really appreciated that the clinic was upfront about costs and provided a clear estimate before moving forward with treatment. They also gave us just enough medication to get through the day until we could follow up with our regular vet — something that helped both financially and logistically. This was a very stressful situation for our family, but knowing we could rely on this ER clinic brought us so much relief. We’re truly grateful for the care, transparency, and compassion they showed.

May 14, 2025 · Danielle W

Milo came in to VEG severely dehydrated with a tummy full of tampons and spent 3 days in the ER. He truly received the best care possible. Dr. Imma specifically was nothing short of a angel. I must have asked her and the other doctors on staff about a million questions and she took the time to answer each one thoughtfully and with a tremendous amount of patience and care. He ended up getting an endoscopy and they let me watch and ask questions as it happened. I came in crying and in distress and left so happy with a healthy dog. Im deeply grateful for their help.

Mar 20, 2025 · Nadeen Kabbani

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