Vetco Vaccination Clinic

I went to get a vaccination for Lyme and I had to return to get 2nd booster and they canceled my appointment 3 times. You have to return to get a booster otherwise you have to start the vaccination all over again. I tried getting a refund and vetco refused to give me my money back. So, basically they took my money. Don’t go here. They will scam you.

They make you have an appointment but you will NEVER be seen on your appointment time. You sit in a line with other dogs for atleast an hour. Every single time I’ve went. The workers are extremely pokey and have no sense of urgency. Just be prepared to wait an extended amount of time. I was also quoted a price and was told that the next round of shots are free since I purchased a package price. I go for the second appointment and they want the SAME amount they charged me the first appointment. I expressed that this is not what I was told and I made sure to be very clear on my first appointment. I can understand this IF it was told to me prior to buying the package in this case I would not have. The worker assisting the lady giving the shots was mouthy and rude. Extremely dissatisfied. Will be contacting corporate and the store manager for remedy of this situation as I could continue to go on about the awfully poor experience I experienced.

Excellent experience here. The vet and the techs were friendly, informative, and incredibly caring to my dog. Low cost services are a great resource for pets and owners in the community. I will definitely returning.

I took my dog to get groomed, Ashley asked if I wanted the same cut as last time...I proceeded to say yes...that was the biggest mistake of my life!!! SHE SKINNED MY DOG!!!! I wanted his face just trimmed in the ears and well that did not happen. I had to leave to go to an appointment and thought it would be ok, but OMG!!! My poor dog was sheared like a sheep!!! He has no look of a pom at all!! She shaved him to the skin under his belly and the only thing she did right was keep his tail. He came home, didn't want to be by anyone or even eat. What the hell did you do to my dog??? He is friendly and yesterday he stayed in his dog bed all day....I'm sure he was traumatized by the cut. When she brought him to me I about started to cry...When I asked why did you cut his face...we did not do that last time, she looked at me and laughed and said "Oh it will grow back" Seriously....this dog is not to be cut that short....he has long hair for a reason, you made my dog look stupid and all you had to say for yourself was laugh at my reaction and walk away. Stay away from Petco...when I was there waiting to pick him up, a lady dropped her dog off for the nails to be trimmed....the lady that was cutting them and working on them was ruff with the dog....I was watching and made it clear I was not about to look away, it was an older dog and clearly had some anxiety issues... I have learned my lesson and will never ever be going back to Petco for anything!! You were late for your appointment and thought it was so funny at my reaction of what you did to my poor baby....Let me take your dog and sheer him like a sheep and see how you feel!! Words along cannot explain my pain over what she did.

Worst experience ever. The staff were arguing with one another that made it very uncomfortable. Vet was rude and rushed the exam and shots. He did not take the time to make my fur babies comfortable. Never will I go back to them!