Vetco Vaccination Clinic ico

Vetco Vaccination Clinic

Pet HospitalOregonWashington CountyTigardMetzgerSouthwest Pacific Highway

11705 SW Pacific Hwy F, Tigard, OR 97223, USA

1.0

Awful experience. Do not recommend. They booked a follow up appointment for our dogs to get a second dose of a vaccine. The day came and we were asked to come in earlier than the appointment time, and we made arrangements to do so. When we got there for the appointment, we were told they might not have the vaccines? So the tech went to check and yep, they didn’t have them. Their response was that we should have called to make sure they had them. So for an appointment that they set, asked us to come in early for, and it’s known we are coming in for a second dose of the vaccine, it took us getting there to be told they don’t have them and we should have called to make sure. The tech was rude, took no responsibility, and had really no answers on why we weren’t told they didn’t have it besides we should have called? Why were we texted to come in early if you didn’t have the vaccine? Please avoid this place, take your pets to a place with some professionalism and care.

Mark Turak
  • Overview
  • (503) 684-0648
  • stores.petco.com

Hours

Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM

Welcome to Vetco Vaccination Clinic

Vetco Vaccination Clinic, located at 11705 SW Pacific Hwy F, Tigard, OR 97223, USA, operates within the "Pet Hospital" category, focusing primarily on providing vaccinations for pets. Recent customer reviews indicate significant concerns regarding their service and professionalism.

Environment:

The provided reviews do not offer any insight into the physical environment of the clinic.

Services and Features:

  • Vaccinations: The clinic's primary service appears to be the administration of vaccinations for pets, including initial puppy vaccinations and follow-up doses.

Promotional Information:

No promotional information is available based on the provided customer reviews. However, the experiences shared raise serious concerns about the clinic's operational efficiency and customer service.

Customer Experiences and Concerns:

  • Lack of Preparedness: Multiple customers reported negative experiences related to appointment scheduling and the availability of vaccines. One customer detailed a situation where a follow-up vaccination appointment was booked by the clinic, they were asked to arrive early, only to be told upon arrival that the vaccine might not be available and ultimately was not. The staff's response was deemed rude and lacking in accountability, with the customer being told they should have called to confirm.
  • Poor Communication: The instance of being asked to come in early for an appointment despite the clinic not having the necessary vaccine indicates a significant breakdown in communication and logistical planning.
  • Unprofessional Conduct: Customers described the service as "less than professional" and cited rude behavior from staff members who did not take responsibility for the clinic's errors.
  • Lack of Care: One review explicitly advises avoiding the clinic and suggests taking pets to a place with "some professionalism and care," indicating a perceived lack of concern for customer convenience and proper service delivery.

Contact Information:

  • Phone: (503) 684-0648
  • Mobile Phone: +1 503-684-0648
  • Address: 11705 SW Pacific Hwy F, Tigard, OR 97223, USA

Based on recent customer feedback, Vetco Vaccination Clinic in Tigard, OR has received overwhelmingly negative reviews citing issues with appointment management, vaccine availability, communication, and professionalism. Local users seeking vaccination services for their pets should be aware of these experiences when considering this clinic.

Vetco Vaccination Clinic Photos

Vetco Vaccination Clinic 1Vetco Vaccination Clinic 2Vetco Vaccination Clinic 3

Vetco Vaccination Clinic Location

11705 SW Pacific Hwy F, Tigard, OR 97223, USA

Reviews

Awful experience. Do not recommend. They booked a follow up appointment for our dogs to get a second dose of a vaccine. The day came and we were asked to come in earlier than the appointment time, and we made arrangements to do so. When we got there for the appointment, we were told they might not have the vaccines? So the tech went to check and yep, they didn’t have them. Their response was that we should have called to make sure they had them. So for an appointment that they set, asked us to come in early for, and it’s known we are coming in for a second dose of the vaccine, it took us getting there to be told they don’t have them and we should have called to make sure. The tech was rude, took no responsibility, and had really no answers on why we weren’t told they didn’t have it besides we should have called? Why were we texted to come in early if you didn’t have the vaccine? Please avoid this place, take your pets to a place with some professionalism and care.

Feb 04, 2024 · Mark Turak

Brought my puppy in for her first vaccinations & it was a less than professional experience. Will never go through them again in the future.

Apr 30, 2023 · C M

Pet Hospital