
Vetco Vaccination Clinic
Pet HospitalNew JerseyEssex CountyWest OrangeProspect Avenue
Essex Green Shoping Ctr, 495 Prospect Ave #201, West Orange, NJ 07052, USA
4.0
Worst experience ever , the Vet refused to do a fiv text because it’s a Bengal cat . He was telling me that he went to school to Learn about cats and he can’t do test on BENGALS because they are not regular cat , when I showed him a pics of another bengal cat ( melanistic) he said no problem, because it’s domestic cat , when I said it’s a bengal , he said NO , it’s not a bengal . Please tell me , which school did he go , to be such an idiot !!!!??? I hope today he will do his home work and learn something else about bengals !
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- (973) 325-5040
- stores.petco.com
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Welcome to Vetco Vaccination Clinic
For pet owners in West Orange, New Jersey, and the surrounding areas, choosing the right pet hospital for your animal companion's needs is a crucial decision. Vetco Vaccination Clinic is located within the Essex Green Shopping Center at 495 Prospect Ave #201, West Orange, NJ 07052, USA. They can be contacted at (973) 325-5040 or their mobile number, +1 973-325-5040, for inquiries about their services.
When evaluating a pet hospital, it is important to consider the experiences shared by other pet owners. The available reviews for Vetco Vaccination Clinic present significant concerns regarding the services provided, particularly in the areas of veterinary care and grooming. It is essential for prospective clients to carefully consider these experiences when making a decision about their pet's care.
One highly critical review describes a "worst experience ever" at Vetco Vaccination Clinic. The pet owner brought their Bengal cat in for an FIV (Feline Immunodeficiency Virus) test. According to the review, the veterinarian refused to perform the test specifically because the cat was a Bengal. The reviewer recounts that the veterinarian stated he had been trained in feline care but could not perform the test on Bengals because they are "not regular cat." When the owner showed a picture of a melanistic Bengal cat, the veterinarian reportedly said there would be no problem because it was a "domestic cat." However, upon being informed that the melanistic cat was also a Bengal, the veterinarian allegedly insisted it was not. The reviewer expresses significant frustration and questions the veterinarian's training and competence, hoping they would educate themselves further about Bengal cats. This review raises serious concerns about the veterinarian's understanding of feline breeds and their willingness to provide standard veterinary care regardless of breed.
Another negative review details a disappointing experience with the grooming services at Vetco Vaccination Clinic. The pet owner had scheduled a grooming appointment for 11:30 AM. Upon arrival, they were reportedly left waiting for ten minutes before having to seek assistance from the staff. Despite multiple associates seeing them standing there, no one offered help initially. Subsequently, the pet owner was informed that the groomer was too busy with another dog and had sent a message indicating the appointment was for 11:00 AM, implying the owner had missed it. The reviewer expresses strong dissatisfaction with the "horrible service" and the lack of courtesy from the staff, noting that the groomer did not even speak to them directly. This negative experience reminded the owner of a previous unsatisfactory grooming service at a related Petco location where their pet's ears were allegedly burned. The reviewer concludes by expressing frustration at wasting their time attempting to give Vetco Vaccination Clinic their business. This review highlights significant issues with appointment scheduling, customer service, and the quality of grooming services.
Based on these two available reviews, there are serious concerns regarding both the veterinary and grooming services provided at Vetco Vaccination Clinic. The alleged refusal to perform a standard diagnostic test based on the breed of the cat raises questions about the veterinarian's knowledge and practices. The negative grooming experience points to issues with appointment management, staff attentiveness, and the quality of care provided.
Given the name "Vetco Vaccination Clinic," it is likely that one of their primary services is the provision of vaccinations for pets. However, based on the reviews, they may also offer other services such as:
- Basic Veterinary Examinations: While one review raises concerns about the thoroughness and appropriateness of care, basic examinations are typically offered at vaccination clinics.
- Diagnostic Testing: The request for an FIV test indicates that some diagnostic services may be available, although the experience shared raises questions about the circumstances under which these tests are performed.
- Grooming Services: As indicated by the second review, pet grooming is offered at this location, although the reported experience was negative.
- Potential Retail Sales: Being located within a shopping center and associated with a larger pet retail chain, they may also sell pet-related products such as food, treats, and supplies.
The environment of Vetco Vaccination Clinic, being situated within the Essex Green Shopping Center, is likely a retail setting within a larger store, possibly a Petco. This environment might differ significantly from a standalone veterinary hospital, potentially lacking the specialized facilities and quieter atmosphere often found in dedicated veterinary practices. The grooming likely takes place within the same retail environment.
Features of Vetco Vaccination Clinic that can be inferred include its location within a shopping center, offering convenience for those already shopping there. They also appear to offer vaccinations and potentially other basic veterinary services and grooming. However, the significant negative feedback regarding a refusal of service based on breed and a poor grooming experience with customer service issues are critical points to consider.
No information regarding specific promotional offers or discounts at Vetco Vaccination Clinic is available in the provided text. It is common for vaccination clinics to offer package deals on vaccinations or other routine services. Interested individuals would need to contact the clinic directly or inquire within the associated retail store to learn about any current promotions.
In conclusion, the limited available reviews for Vetco Vaccination Clinic in West Orange, NJ, raise significant concerns for prospective clients. The alleged refusal to perform a standard veterinary test based on the breed of the animal is a serious issue. Additionally, the negative experience with grooming services, including appointment mismanagement and poor customer service, is also troubling. While the clinic may offer convenient access within a shopping center and provide vaccinations, pet owners should carefully consider the reported negative experiences before entrusting their animal's care to this facility. It would be prudent to seek further information or consider alternative veterinary and grooming providers in the area to ensure your pet receives appropriate and respectful care.
Vetco Vaccination Clinic Photos



Vetco Vaccination Clinic Location
Essex Green Shoping Ctr, 495 Prospect Ave #201, West Orange, NJ 07052, USA
Reviews
Worst experience ever , the Vet refused to do a fiv text because it’s a Bengal cat . He was telling me that he went to school to Learn about cats and he can’t do test on BENGALS because they are not regular cat , when I showed him a pics of another bengal cat ( melanistic) he said no problem, because it’s domestic cat , when I said it’s a bengal , he said NO , it’s not a bengal . Please tell me , which school did he go , to be such an idiot !!!!??? I hope today he will do his home work and learn something else about bengals !
Nov 27, 2024 · Liubov WeirMy pet didn’t get groomed today. I was told 11:30 was my appointment. When I arrived I waited 10 minutes before I tracked someone down to help. Multiple associates saw me standing there and no one asked if I needed help. Then I was told the groomer was too busy with another dog and sent a message that my appointment was for 11 so I missed it. Horrible service, no courtesy to customers and she didn’t give me the courtesy to come speak to me. This was a reminder of why I only took my pet to be groomed at Petco once before. The last time they burned his ears. I’m so frustrated to have wasted my time even trying to give them my business.
Jan 04, 2024 · Keyla MunozThe visit started right on time, was very precise and quick. The dr and assistant were so helpful and kind. They really helped make my dog and I feel comfortable.
Apr 15, 2024 · Pamela HudsonThe nurse kept saying my dog was growling. THE FACT IS HE DID NOT. My dog was a little bit scared of the shots and he did not growl at all. They even wrote in the visit summary saying my dog was growling and hard to control.THIS IS UNTRUE AND UNACCEPTABLE. Worst experience ever.
Apr 08, 2024 · Mindy WhiteI drove 30mins here and just 5 mins late. They told me I had to reschedule the appointment. Also, I called them prior the appointment and try to inform the clinic team that I will be 5mins late, no one answered the phone and they just told me I didn’t inform them earlier. Rude and disrespectful!
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