
Vetco Vaccination Clinic
Pet HospitalMassachusettsEssex CountySwampscottParadise Road
419 Paradise Rd, Swampscott, MA 01907, USA
2.0
Went to get my cat vaccinated and the girl giving shot (her name was Alana or Amelia, something like that) and I can say will full confidence that I have never in all my life encountered an employee so rude. The second we walked through the door she flat out told us no that we were too late and REFUSED to even try to look up the appointment. As we were leaving, this girl even had the audacity to mutter under her breath about how she wanted to go home. I was so flabbergasted and furious at this girl’s attitude that I immediately turned on my heel an reported, as it turns out, she was scheduled to work another but just decided to cut the day short. I told the manager this would be last time coming to this and that Alana (whatever. You know who you are) was without a doubt the RUDEST person I had ever come in contact, and that if I ever see this girl again I will report her. This spoiled little brat actually denied me service because she wanted to go home early and had the nerve to complain about US simply because we wanted to do her job. Alana Amelia Amy Rose whatever you’re name is; you shouldn’t be trusted with people OR animals as you very obviously do not care about either and only for yourself. If I ever see you again, I will refuse to give you business. You should really learn to grow up before taking a job like this.
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Overview
- (781) 477-1825
- stores.petco.com
Hours
Pet Hospital
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Welcome to Vetco Vaccination Clinic
As a local pet owner in Swampscott, Massachusetts, understanding your options for veterinary care is crucial for the health and well-being of your beloved companions. One such option available in the area is **Vetco Vaccination Clinic**, located at 419 Paradise Rd, Swampscott, MA 01907, USA. This clinic operates under the broader category of a 'Pet Hospital' platform, primarily focusing on providing essential vaccination services for pets. For those looking to ensure their pets are up-to-date on their immunizations, Vetco Vaccination Clinic aims to offer a convenient and accessible solution.
The core service offered by Vetco Vaccination Clinic, as its name suggests, is **pet vaccinations**. This is a fundamental aspect of preventative veterinary medicine, crucial for protecting pets from a wide range of infectious diseases. These clinics typically provide common vaccinations such as rabies, distemper, parvovirus, bordetella, and feline leukemia, among others, depending on the species and lifestyle of the pet. The convenience of a dedicated vaccination clinic often lies in its streamlined approach, focusing specifically on this vital preventative measure rather than a full spectrum of veterinary services.
When considering the **environment** of a Vetco Vaccination Clinic, it's generally designed for efficiency and quick service. These clinics are often set up in accessible locations, sometimes within larger retail stores or dedicated pop-up spaces, to make it easy for pet owners to drop in for routine vaccinations. The setup typically prioritizes a functional flow to handle multiple pets and owners throughout their operating hours. While a full-service veterinary hospital might offer multiple examination rooms, surgical suites, and advanced diagnostic equipment, a vaccination clinic's environment is usually more focused and compact, optimized for the specific task of administering immunizations. This often means less of the extensive, multi-room setup found in a traditional veterinary hospital and more of a dedicated area for consultation and vaccination.
In terms of **services**, beyond vaccinations, Vetco Vaccination Clinics may also offer other basic preventative care. This could include microchipping, which is essential for pet identification and recovery if they become lost, as well as deworming treatments. Some locations might also provide basic wellness checks in conjunction with vaccinations, where a veterinary professional can briefly assess the pet's general health before administering shots. However, it's important to note that these clinics are typically not equipped for emergency care, complex diagnostics, surgical procedures, or long-term management of chronic illnesses. For those more extensive needs, a full-service veterinary hospital would be the appropriate choice. The focus remains squarely on preventative measures that are quick to administer and vital for public health and pet wellness.
The **features** of Vetco Vaccination Clinic, from a business model perspective, often revolve around affordability and accessibility. By specializing in vaccinations and basic preventative care, these clinics can sometimes offer these services at a more competitive price point compared to full-service veterinary hospitals. This can be particularly appealing to pet owners looking to manage their pet care expenses while still ensuring essential health protections. The walk-in or appointment-based model (depending on the specific clinic and location) also contributes to their accessibility, making it easier for busy pet owners to fit pet care into their schedules. The goal is often to remove barriers to essential preventative care, thereby increasing vaccination rates and promoting healthier pet populations.
Regarding **promotional information**, Vetco Vaccination Clinic, like many businesses in the pet care industry, would likely highlight the importance of timely vaccinations for disease prevention. Their marketing would emphasize the convenience of their services, potentially mentioning their accessible locations and flexible scheduling. They might also promote any package deals on vaccination series or offer discounts for multiple pets. Information about their professional staff, though limited to the specific services they provide, would also be a key part of their outreach. For example, they might advertise their use of high-quality, reputable vaccines and their adherence to veterinary best practices for vaccine administration. Their phone number, (781) 477-1825 or +1 781-477-1825, would be prominently displayed for inquiries or scheduling, facilitating direct contact with potential clients.
However, it is crucial to present an objective view, and online customer reviews provide valuable insights into real-world experiences. Several reviews for Vetco Vaccination Clinic at the Swampscott location highlight significant concerns regarding customer service and staff attitude. One customer reported a highly negative experience with a staff member, identified as "Alana or Amelia," who allegedly refused service due to perceived tardiness and exhibited a rude demeanor, even reportedly muttering about wanting to leave early. This individual expressed extreme dissatisfaction, reporting the incident to management and vowing not to return. This review emphasizes a lack of professionalism and a perceived disregard for customer and animal welfare. The customer explicitly states, "Alana Amelia Amy Rose whatever you’re name is; you shouldn’t be trusted with people OR animals as you very obviously do not care about either and only for yourself."
Another customer echoed these sentiments, describing the clinic staff as "horrible," "rude," and "lazy." This individual reported that their pet was denied service due to a "little growl," leading to a wasted 30-minute commute each way. The reviewer stated, "Ridiculous rude vet as well as vet tech will not be back please do not bring your pet here worst experience ever never going back lost a loyal customer. Also have horrible services please if you care about your pet avoid at all costs." These reviews collectively paint a picture of significant customer service challenges, with repeated complaints about staff rudeness, unwillingness to provide service, and unprofessional conduct. Such feedback is critical for prospective customers to consider, as it directly impacts the overall experience and trust in the care provided. While the concept of a dedicated vaccination clinic offers convenience, the execution of customer service at this particular location appears to be a notable area of concern based on these public reviews.
In summary, Vetco Vaccination Clinic in Swampscott, MA, serves as a specialized provider for pet vaccinations and basic preventative care. Its model emphasizes accessibility and potentially lower costs for these essential services. While the convenience of a focused vaccination clinic is appealing, prospective clients should also be aware of the expressed concerns regarding customer service and staff professionalism highlighted in various online reviews. These aspects are as crucial as the medical services themselves in ensuring a positive and effective pet care experience.
Vetco Vaccination Clinic Photos



Vetco Vaccination Clinic Location
419 Paradise Rd, Swampscott, MA 01907, USA
Reviews
Went to get my cat vaccinated and the girl giving shot (her name was Alana or Amelia, something like that) and I can say will full confidence that I have never in all my life encountered an employee so rude. The second we walked through the door she flat out told us no that we were too late and REFUSED to even try to look up the appointment. As we were leaving, this girl even had the audacity to mutter under her breath about how she wanted to go home. I was so flabbergasted and furious at this girl’s attitude that I immediately turned on my heel an reported, as it turns out, she was scheduled to work another but just decided to cut the day short. I told the manager this would be last time coming to this and that Alana (whatever. You know who you are) was without a doubt the RUDEST person I had ever come in contact, and that if I ever see this girl again I will report her. This spoiled little brat actually denied me service because she wanted to go home early and had the nerve to complain about US simply because we wanted to do her job. Alana Amelia Amy Rose whatever you’re name is; you shouldn’t be trusted with people OR animals as you very obviously do not care about either and only for yourself. If I ever see you again, I will refuse to give you business. You should really learn to grow up before taking a job like this.
Oct 11, 2023 · Olivia DinnallVet clinic at Swampscott inside Vet Co is horrible they were rude and lazy. They did not want to take my pet because she had a little growl. Ridiculous rude vet as well as vet tech will not be back please do not bring your pet here worst experience ever never going back lost a loyal customer. Also have horrible services please if you care about your pet avoid at all costs. Also traveld 30 minutes each way just to find out she couldn’t be vaccinated Insane this place really sucks.
Feb 07, 2024 · Joseph SteelAppointment times mean nothing to this location. Both visits resulted in being seen an hour after appointment time. Little to no communication. They should stop creating 5min appointment slots that they cannot keep up with, it's unfair to both customers and the employees who can't keep up with that demand.
Jul 03, 2023 · Carolina VelasquezWalk In grooming for nail trim. Have been other places no problem. After wards her nails were jagged and splintered. She bleed as well. Wouldn’t recommend.
Dec 04, 2021 · Joe MIt was really good and the vet was very professional and caring with my pet.
Mar 04, 2024 · marlene laraPet Hospital

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