Vetco Vaccination Clinic

For pet owners in Middletown, New York, seeking vaccination services, Vetco Vaccination Clinic is located inside the Petco at 600 N Galleria Dr, Middletown, NY 10941. While operating under the platform category of Pet Hospital, specifically focusing on vaccinations, recent customer reviews raise concerns regarding their services.

One customer reported a significant issue with negligence and incompetence, stating that Vetco failed to update their dog's vaccination records. This resulted in the inability to schedule training or grooming appointments due to the dog appearing unvaccinated. The customer expressed frustration with customer service, noting a month-long struggle and Vetco's alleged inability to contact the administering vet to correct the records. This situation was further complicated by the dog's previous reaction to the vaccine, making simple re-vaccination unsuitable. The customer strongly advises against using Vetco, recommending a traditional vet for better follow-up care.

Another review highlighted a disparity between the helpfulness and friendliness of the Petco staff (rated 4 stars) and the Vetco technician (rated half a star). This customer reported that the Vetco technician, identified as Tom, did not adhere to the posted hours of service and exhibited an unfavorable attitude. The review mentioned instances of the technician closing before the stated closing time. The customer expressed significant disappointment with this aspect of the service.

The provided information does not offer details about the clinic's environment, a comprehensive list of their services beyond vaccinations, any specific features, or any promotional information. The absence of positive feedback regarding the veterinary care itself in these recent reviews is notable.

Based on the limited information and the negative experiences shared by recent customers concerning record-keeping issues and unprofessional behavior from at least one technician, local users in Middletown, NY, should exercise caution and consider these points when deciding whether to use Vetco Vaccination Clinic for their pet's vaccination needs. It may be prudent to explore alternative pet hospitals or veterinary clinics that can offer more reliable record-keeping and a consistently positive service experience.