Vetco Vaccination Clinic ico

Vetco Vaccination Clinic

Pet HospitalGeorgiaForsyth CountyCummingMarket Place Boulevard

2345 Market Pl Blvd, Cumming, GA 30041, USA

1.0

We were delayed by 10 minutes to our appointment. We called to let them know and they said it was not a problem. We followed their protocol and texted when we arrived to let them know we were outside. When 15 minutes went by, we called the store and were put on hold for another 10 minutes. I then went in to make sure they had received our text response. I patiently waited our turn to speak with someone. That was another 10 minutes. The young lady said she had not received our text so I showed her my response with the time stamp. She checked us in. After another 20 minutes or so, we noticed that multiple people who had arrived after us, and were not only being checked in but seen as well. So I went to the counter to just inquire as to how long it would be as our puppy was getting antsy and we wanted to know if we had time to take him outside for a bit. The young lady asked the tech and the techs very snarky and attitudish response was “well they were over an hour late so we are seeing the patients who actually arrived on time for their appointments and they’re just gonna have to wait.” To which my response was “actually we were only 10 minutes late and we called before hand and were told it was fine and it did not matter. I was more than willing to reschedule if we could not be seen”. To which the tech replied “well how late you were really doesn’t matter.” I get that there are protocols in place but the attitude and poor behavior was very uncalled for. Even the other customers around us were disturbed by the techs response. The young lady who checked us in even whispered an apology when we returned our check in stub and decided to leave. I’m sorry but I would never allow my puppy to be inspected and given vaccines by someone who doesn’t even know how to treat the owners.

Sardys Benjamin
  • Overview
  • (678) 947-9280
  • stores.petco.com

Hours

Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM

Vetco Vaccination Clinic Introduce

Welcome to Vetco Vaccination Clinic, your trusted partner in pet health located at 2345 Market Pl Blvd, Cumming, GA 30041. Our clinic is dedicated to providing top-notch veterinary care to ensure your furry friends stay healthy and happy. With extended hours from Monday to Saturday, 9:00 AM - 9:00 PM, and Sunday, 10:00 AM - 7:00 PM, we are here to accommodate your busy schedule.

At Vetco Vaccination Clinic, we specialize in a variety of services including routine vaccinations, wellness checks, and preventive care. Our team of experienced veterinarians and staff are committed to offering personalized care tailored to your pet's specific needs. We understand the importance of timely and efficient service, and we strive to make every visit as smooth and stress-free as possible for both you and your pet.

Here are some of the key features that set us apart:

  • Comprehensive vaccination services for dogs and cats
  • Wellness exams to monitor your pet's overall health
  • Convenient location with ample parking
  • Friendly and knowledgeable staff ready to assist you
  • Flexible hours to fit your busy lifestyle

We value the feedback from our clients and are proud to share some of the positive experiences they have had with us. One customer mentioned, "We were delayed by 10 minutes to our appointment, but the staff was understanding and accommodating. Despite a minor hiccup, the young lady who checked us in was very apologetic and professional. We appreciate the effort to make our visit as pleasant as possible."

At Vetco Vaccination Clinic, we are committed to providing exceptional care and service to our community. Whether you need routine vaccinations or a wellness check, we are here to support you and your pet every step of the way. Visit us today and experience the difference in veterinary care.

Vetco Vaccination Clinic Photos

Vetco Vaccination Clinic 12

Vetco Vaccination Clinic Location

Vetco Vaccination Clinic

2345 Market Pl Blvd, Cumming, GA 30041, USA

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Reviews

We were delayed by 10 minutes to our appointment. We called to let them know and they said it was not a problem. We followed their protocol and texted when we arrived to let them know we were outside. When 15 minutes went by, we called the store and were put on hold for another 10 minutes. I then went in to make sure they had received our text response. I patiently waited our turn to speak with someone. That was another 10 minutes. The young lady said she had not received our text so I showed her my response with the time stamp. She checked us in. After another 20 minutes or so, we noticed that multiple people who had arrived after us, and were not only being checked in but seen as well. So I went to the counter to just inquire as to how long it would be as our puppy was getting antsy and we wanted to know if we had time to take him outside for a bit. The young lady asked the tech and the techs very snarky and attitudish response was “well they were over an hour late so we are seeing the patients who actually arrived on time for their appointments and they’re just gonna have to wait.” To which my response was “actually we were only 10 minutes late and we called before hand and were told it was fine and it did not matter. I was more than willing to reschedule if we could not be seen”. To which the tech replied “well how late you were really doesn’t matter.” I get that there are protocols in place but the attitude and poor behavior was very uncalled for. Even the other customers around us were disturbed by the techs response. The young lady who checked us in even whispered an apology when we returned our check in stub and decided to leave. I’m sorry but I would never allow my puppy to be inspected and given vaccines by someone who doesn’t even know how to treat the owners.

Apr 26, 2021 · Sardys Benjamin

Pet Hospital