
Vetco Vaccination Clinic
Pet HospitalNorth CarolinaJohnston CountyClaytonFlowersFlowers Commerce Drive
95 Flowers Commerce Dr, Clayton, NC 27527, USA
3.0
Upset with my service at the vetco yesterday. I planned for a long wait and didn’t mind that the appointment took over an hour. What bothered me is they forgot to print my receipt when I was finished, saw me waiting there after checking out multiple pets that were seen after mine, and it took me getting their attention just so I could go pay. The vet tech that was printing the receipts yesterday continues to ignore me and had the person running the check in counter give me the receipt. That person made up some excuse and didn’t even apologize for their mistake. Like literally just a “sorry, we are very busy and we apologize that you were overlooked” and I would have been a little less upset.
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Overview
- (919) 243-6262
- stores.petco.com
Hours
Pet Hospital
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Vetco Vaccination Clinic Introduce
Vetco Vaccination Clinic, located at 95 Flowers Commerce Dr, Clayton, NC 27527, USA, operates as a specialized 'Pet Hospital' within the Petco retail store environment. Accessible via phone at (919) 243-6262 and +1 919-243-6262, Vetco Vaccination Clinic focuses primarily on providing affordable and accessible preventative veterinary care, particularly vaccinations, microchipping, and basic diagnostic tests. This detailed introduction offers an objective overview of the clinic, covering its distinctive environment, the specific services it provides, its key features, and general promotional information, while also incorporating insights from publicly available customer reviews.
The operational environment of Vetco Vaccination Clinic in Clayton is unique compared to a traditional standalone 'Pet Hospital.' Being situated inside a Petco retail store means the clinic operates within a larger commercial space. This environment offers a blend of convenience for pet owners who are already shopping for pet supplies, but it also comes with inherent characteristics. The clinic area itself is typically a designated space within the Petco store, designed to facilitate quick and efficient services. While the goal is to provide a clean and functional space for examinations and vaccinations, the atmosphere might be less private or tranquil than a dedicated veterinary hospital due to the surrounding retail activity, noise, and presence of other shoppers and pets. The reviews suggest that wait times can be long, and the customer experience can sometimes be affected by the clinic's busy nature or perceived organizational issues, such as overlooked clients or delayed receipts. Cleanliness, particularly around the clinic space, is a recurring theme in general reviews of similar in-store clinics, where some internal comments from employees mention challenges with maintaining tidiness due to high traffic and pet accidents. However, the direct interaction with staff and veterinarians is usually focused and professional during the actual service. The positive aspect of this environment is its high accessibility and visibility, making preventative care more convenient for many pet owners.
Vetco Vaccination Clinic is designed to provide essential, low-cost preventative care services, rather than comprehensive medical and surgical treatments typically found in a full-service 'Pet Hospital.' Their core offerings are streamlined to focus on common wellness needs for dogs and cats:
- Vaccinations: This is the primary service. They offer a wide range of core and non-core vaccines for dogs and cats, including:
- For Dogs: Rabies, Distemper & Parvo (DA2PP 5-in-1), Leptospirosis, Bordetella (Kennel Cough), Canine Influenza (H3N2 & H3N8), and Lyme. They also offer Rattlesnake vaccine at select locations.
- For Cats: Rabies, Feline 3-in-1 (FVRCP), and Feline Leukemia (FeLV).
- Microchipping: A crucial service for permanent pet identification, significantly increasing the chances of reuniting lost pets with their owners.
- Diagnostic Testing: They offer specific diagnostic tests focused on preventative health:
- For Dogs: Heartworm & Tick-borne Disease Test (e.g., SNAP 4Dx test), Fecal test (often provided as an at-home kit).
- For Cats: Feline Triple Test (FeLV + FIV + Heartworm), Fecal test (at-home kit).
- Deworming: Administration of dewormers for common intestinal parasites like roundworms, hookworms, and tapeworms.
- Prescription Flea, Tick, and Heartworm Prevention: They dispense various prescription preventative medications (e.g., Heartgard Plus, Bravecto, NexGard, Simparica Trio, Revolution Plus) to help protect pets from external and internal parasites.
It is critical to understand that Vetco Vaccination Clinic has explicit limitations. They state that they "cannot treat sick pets," and do "not provide spay or neuter services or emergency care." Their services are strictly for "preventive care only." They will not vaccinate pets that have experienced previous reactions to vaccinations or appear sick/unhealthy, as their immune system is already stressed. For anything beyond preventative care (e.g., illness, injury, surgery, dentistry, chronic condition management), pet owners would need to seek care from a full-service 'Pet Hospital'.
Vetco Vaccination Clinic in Clayton stands out primarily due to its unique business model and focus:
- Affordable and Transparent Pricing: A core feature is their commitment to low-cost services, particularly for vaccinations and common preventative tests. They provide clear pricing for individual services and offer discounted packages, making essential pet care more accessible to a wider demographic. They also state "no exam fees," which differentiates them from traditional clinics that typically charge a consultation fee for every visit.
- Convenience and Accessibility: Being located inside a Petco store offers significant convenience, allowing pet owners to combine veterinary visits with pet supply shopping. The model often allows for walk-ins or easily booked appointments, providing flexibility.
- Focus on Preventative Care: Their specialization in vaccinations and preventative treatments ensures a highly efficient service for these specific needs. This streamlined approach can be quicker for routine wellness requirements compared to a comprehensive vet visit.
- State-Licensed Veterinarians: All vaccinations and services are administered by state-licensed veterinarians, ensuring professional medical oversight for the provided care.
- Limitations and Scope: While a feature of their business model, the limited scope of services (preventative only) is also a key characteristic. They clearly define what they do and do not offer, directing clients to full-service hospitals for more complex medical needs. This clear delineation helps manage expectations, though some customer reviews indicate frustration when these limitations are encountered or perceived as an unwillingness to help (e.g., refusing a vaccine due to internal notes or an aggressive perception, which was later contradicted).
- Petco Integration: As part of the larger Petco ecosystem, they are integrated with Petco's broader pet care initiatives, potentially offering seamless access to other Petco services like grooming or training.
Vetco Vaccination Clinic actively promotes its services, often emphasizing affordability and convenience. Key promotional aspects include:
- Value Packages: They offer various "packages" for puppies, kittens, adult dogs, and cats (e.g., Pup Start, Dog Shield Pro, Kitten Guard, Cat Shield Pro). These bundles combine necessary vaccines, dewormers, and sometimes tests at a lower cost than purchasing each service individually. They explicitly state "SAVE VS À LA CARTE" for these packages.
- Transparent Pricing: Their website provides clear, detailed pricing for individual vaccines, tests, and additional services, allowing pet owners to understand costs upfront.
- Discounts with Packages: They offer 10% off when purchasing any á la carte service or prescription product with a package.
- Free Microchipping Offers: Periodically, they may offer free microchipping with the purchase of certain "Best Value" vaccine packages, incentivizing comprehensive preventative care.
- Preventative Product Rebates/Discounts: They often highlight savings on prescription flea, tick, and heartworm preventatives, sometimes in conjunction with rebates or discounts when purchasing certain quantities (e.g., 6-month or 12-month supplies).
- Online Appointment Booking: The ability to book vaccination appointments online adds to the convenience they promote.
- Promotional Content: Their online presence emphasizes the importance of preventative care and the affordability of their services, positioning themselves as a responsible and cost-effective option for routine pet health.
In conclusion, Vetco Vaccination Clinic in Clayton, NC, functions as a specialized 'Pet Hospital' within the Petco retail environment, focusing on providing essential and affordable preventative veterinary care. Its core services include vaccinations, microchipping, deworming, and basic diagnostic tests for dogs and cats. While reviews indicate potential challenges with wait times and client communication, their commitment to accessible, low-cost care delivered by licensed veterinarians remains a key draw for pet owners seeking routine wellness services. It's crucial for clients to understand their limited scope of services—they do not treat sick pets or perform surgeries—and to seek a full-service veterinary hospital for comprehensive medical needs. For specific pricing, package details, or to book an appointment, interested individuals should visit the Vetco Vaccination Clinic website or contact them directly.
Vetco Vaccination Clinic Photos






Vetco Vaccination Clinic Location
Vetco Vaccination Clinic
95 Flowers Commerce Dr, Clayton, NC 27527, USA
Get directionsReviews
Upset with my service at the vetco yesterday. I planned for a long wait and didn’t mind that the appointment took over an hour. What bothered me is they forgot to print my receipt when I was finished, saw me waiting there after checking out multiple pets that were seen after mine, and it took me getting their attention just so I could go pay. The vet tech that was printing the receipts yesterday continues to ignore me and had the person running the check in counter give me the receipt. That person made up some excuse and didn’t even apologize for their mistake. Like literally just a “sorry, we are very busy and we apologize that you were overlooked” and I would have been a little less upset.
Apr 27, 2025 · Andie MillsI am extremely unhappy about what happened today. My dogs are long time customers. We came to Clayton Petco to get my dogs rabies vaccination. We were turned away because of something in the “notes”. They were afraid of my dog being aggressive. We come to this location every three weeks for nail trim. Everyone knows he is not aggressive. We then went to the Cary location. Got his rabies vaccine. The only thing in the notes was a referral for a mass on his side. This was very traumatic for me and my dog. The vet tech, not the vet, does not belong taking care of animals. I am so disappointed.
Mar 15, 2025 · susan bahamondeBeware their patient document requires you to give Vetco permission to sell your personal data or they will not vaccinate your pet. Also, the xxs pet carrier they sell for over $60 is available at Walmart for $20. Not the exact same brand, but comparable brand and quality.
Dec 21, 2024 · Cynthia BoulusI've been taking my dogs to Vetco for over 9 years. They do great work. Great vets who care
Jun 07, 2023 · James Graham IIIMy worst visit here and my review is only for the Vetco experience. People were rushing to get in line first even though most people had appointments. Then the tech was taking people first who happened to run in first and not by whose appointment was first. Then the heart worm test took 10 minutes but when it was ready once again we had to wait until they were done helping the guest who was after us to get our results and our Heartgard medication. The way the vetco is ran is awful and we won't come back. And that is the only reason we go to Petco was for the vetco part.
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