Vetco Vaccination Clinic

Vetco Vaccination Clinic is located at 436 E Rollins Rd, Round Lake Beach, IL 60073. They can be contacted at (847) 740-1290 or +1 847-740-1290.

Customer reviews for the Vetco Vaccination Clinic in Round Lake Beach, IL, reveal significant concerns regarding customer service and operational efficiency. One reviewer described an encounter with a "disrespectful and rude" employee, citing sarcasm, eye-rolling, and dismissive behavior when asking questions. They expressed strong dissatisfaction and vowed never to shop at Petco again.

Another reviewer detailed a frustrating experience involving scheduling conflicts, communication breakdowns, and refund issues. They reported paying for vaccinations and a microchip, only to experience multiple appointment cancellations without notification. They highlighted a lack of communication between Petco and Vetco, leading to confusion and delays. After multiple attempts to reschedule and obtain information, they requested a refund, which they were told would take 1-2 weeks to process via mail. They expressed feeling "robbed" and strongly advised against using Vetco services.

The reviews indicate severe issues with customer service, communication, and operational coordination between Petco and Vetco at this location. Customers have reported disrespectful staff behavior and significant difficulties with scheduling and obtaining refunds. These issues suggest a lack of accountability and poor communication between the two companies, leading to frustration and dissatisfaction.

Based on these reviews, potential clients should be aware of the potential for negative experiences at this Vetco Vaccination Clinic location. The reported issues raise concerns about the reliability and professionalism of the service. It is strongly recommended to consider alternative vaccination options and to exercise extreme caution when dealing with this clinic.