Vetco Vaccination Clinic

my cat is not doing well. I took him here for the first time yesterday. they did his blood work - a 27 panel. AND THEN informed me AFTERWARDS that I couldn't get his labs back until Tuesday... Had I known that prior i Would've never agreed to do his bloodwork. I spent $380 and now today we're off to his actual veterinarian hospital. I I advise you to not go here . It's all about receiving more money and not about the actual care of the animal plus they handled him pretty badly and wouldn't let me comfort him during his exam I truly believe this vet should reimburse me my money. Nearly $400 later and I have no results or answers

The Vetco clinic is just a bunch of under-educated people all crammed into one aisle in the middle of Petco. The main veterinarian had an attitude and didn't know how to handle herself with a scared dog.. If your dog has anxiety, i would not recommend them. I have 2 dogs, one is fearful and the other is fine when it comes to the vet or getting shots. You would think that these people are used to dogs who don't want to be poked. I always prepare my dog with a muzzle (she has not bit anyone before but i like to stay safe) and she always goes last. Because my dog kept growling and laying down, (my husband held her while she dug her face into his chest), she refused to do a full check up, gave her the shots, but let me give my dog the oral vaccine. After all was said and done she told my husband that my dog "SHOULD" go to the vetco hospital next time and that she still needed some boosters in a month. Vetco hospital charges you triple as much and had no appointments in my area in the time that she needed her boosters so I made another appointment with vetco, it was accepted. 2 hours before her appointment, they call and tell me they're denying my dog service, that they REFERRED me to the vetco hospital and that she is a threat to the staff. (Along with other small lies like them saying THEY had to muzzle & restrain her, ect.) Now i have to pay for her vaccines all over again because she will not get her booster in time. So unprofessional. Real vets know how to deal with scared animals and my dog didnt do anything to anyone and couldnt because she was muzzled. Ive wasted time and money thanks to them. This would of been our 3rd year returning to vetco but I will never go back.

I'm leaving a two star because the doctor was nice but I made a wellness check for my puppy and to discuss his lack of eating. The doctor came in and did nothing but talk to me. He did not physically check my dog. He did not exam any part of my dog. Didn't even look in his ears or mouth. I paid $70 for nothing. I will not take my dog back to this vet.

I had a terrible experience start to finish, it is all about getting more money from people! My dogs both needed rabies vaccinations, but one has major anxiety issues (they’re both rescues so I don’t know what experience may have caused it) but I was told that I couldn’t hold or touch her while she was getting her shot, which doesn’t make sense, but she freaked out. They wanted us to put a muzzle on her and that wasn’t happening so they moved on to the other dog. His previous rabies vaccination expired in March, they were given that paperwork, but instead of the 3yr certificate he should’ve gotten I was EMAILED the 1yr certificate. The vet, Dr Ashley Ketter didn’t even say hello to us, let alone tell us the explanation as to why she gave a 1yr shot over the 3yr shot. This completely blows a hole in their treatment and vet visits (they will need shots in different years), which are already tough as the office is 2.5-3 hours away. I called the “contact us” phone number and was told I have to make an appointment at a clinic to get it resolved. Find another “vet” and store, these are terrible!

The staff that was at Petco is wonderful. Alex that was there has a wonderful personality. Thank you all for your time and service.