
Vetco Vaccination Clinic
Pet HospitalOhioLorain CountyElyriaChestnut HeightsChestnut Commons Drive
660 Chestnut Commons Dr, Elyria, OH 44035, USA
3.0
June 1, 2024 I almost lost my dog due to the negligence and unprofessionalism of the staff at the Vetco Clinic. During the appointment, a veterinary assistant restrained my 10 pound non-aggressive dog so tightly that my dog stopped breathing. None of the “professionals” at the clinic recognized my dog’s signs of distress until I called out that my dog’s tongue was plum/blue color. This level of restraint was entirely unnecessary and demonstrated a clear lack of proper training and awareness regarding the handling of small animals. The incident was not only traumatic for my pet but also for me as an owner. Additionally, there was an overall lack of empathy from the clinic staff. To make matters worse, the clinic later submitted fraudulent paperwork that inaccurately documented the events of that day. This unethical behavior further eroded my trust in their practice and raised serious concerns about their integrity. The health and safety of our pets should always come first, and unfortunately, this clinic failed in their duty of care in a profoundly distressing manner. I hope this review serves as a cautionary tale and prompts the clinic to reevaluate their practices to prevent future incidents.
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Overview
- (440) 406-5048
- stores.petco.com
Hours
Pet Hospital
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Welcome to Vetco Vaccination Clinic
Welcome to the introduction of Vetco Vaccination Clinic, a facility categorized under the 'Pet Hospital' platform, now being presented to our local users in Singapore. While the clinic's physical location is currently in Elyria, Ohio, USA, understanding the services and experiences of pet owners can be valuable for our community seeking information on veterinary care standards and potential service models. This introduction aims to provide a comprehensive overview of Vetco Vaccination Clinic based on publicly available information, specifically focusing on its environment, services, features, and any notable feedback from customers. Please note that this introduction is based on information found online and aims to be objective, presenting both positive and negative feedback to provide a balanced perspective.
Vetco Vaccination Clinic, operating at 660 Chestnut Commons Dr, Elyria, OH 44035, USA, can be contacted via phone at (440) 406-5048 or mobile phone at +1 440-406-5048. As a 'Pet Hospital,' the primary expectation is that the clinic offers a range of services related to the health and well-being of pets. Based on its name, a core service likely includes vaccinations, which are crucial for preventing various diseases in animals. However, the term 'Pet Hospital' often implies a broader scope of services, potentially encompassing routine check-ups, preventative care, diagnostic procedures, and possibly even minor treatments.
To understand the environment and services of Vetco Vaccination Clinic, we turn to the experiences shared by real customers. Online reviews provide valuable insights into what pet owners can expect when visiting this facility. It is important to consider all feedback to form a comprehensive understanding.
One customer shared a deeply concerning experience dated June 1, 2024. This review alleges negligence and unprofessionalism on the part of the clinic staff. The reviewer recounts an incident where their 10-pound non-aggressive dog reportedly stopped breathing due to overly tight restraint by a veterinary assistant during an appointment. The reviewer claims that the distress of their dog was not recognized by the clinic staff until the owner pointed it out. This raises significant concerns about the staff's training, awareness, and ability to handle small animals safely. Furthermore, the reviewer expressed a lack of empathy from the clinic staff following this traumatic event. The review also alleges the submission of fraudulent paperwork by the clinic, further eroding trust and raising serious questions about their integrity and ethical practices. This negative feedback highlights potential critical issues related to patient safety, staff training, and ethical conduct that any pet owner would need to consider.
In contrast, another customer shared a positive experience, mentioning that they were seen on time for their appointment and that their puppy was treated gently and lovingly. This reviewer noted that their puppy's injections were not a traumatic experience. This positive feedback suggests that some pet owners have had satisfactory experiences at the clinic, particularly regarding the handling of their animals during procedures and appointment punctuality. This indicates a potential inconsistency in service quality or perhaps different experiences based on the specific staff member or circumstances.
Considering these contrasting reviews, it is challenging to definitively characterize the environment and standard of care at Vetco Vaccination Clinic. The negative review raises serious red flags about the potential for mishandling animals and a lack of appropriate response in emergency situations. The allegations of fraudulent paperwork are also deeply concerning from an ethical standpoint. On the other hand, the positive review suggests that under certain circumstances, the clinic can provide gentle and timely service.
Based solely on the provided information, it is difficult to ascertain the full range of services offered by Vetco Vaccination Clinic beyond vaccinations. As a 'Pet Hospital,' they likely provide consultations, health checks, and possibly other preventative care measures. The mention of "injections" in the positive review confirms that they administer vaccinations. However, there is no information available regarding diagnostic capabilities, surgical procedures, or other specialized veterinary services that a comprehensive pet hospital might offer.
Regarding the features of Vetco Vaccination Clinic, the available information is limited to its physical address and contact details. We do not have insights into the clinic's facilities, equipment, waiting area, or the qualifications and specializations of the veterinary professionals working there. The conflicting customer reviews provide some indirect information about the staff's behavior and professionalism, but a clear picture of the clinic's features remains elusive.
There is no specific promotional information provided in the given data. Typically, a pet hospital might offer introductory discounts for new clients, package deals for vaccinations or preventative care, or loyalty programs. Without access to the clinic's website or marketing materials, we cannot comment on any current promotions they might be running.
In conclusion, based on the limited information available, Vetco Vaccination Clinic in Elyria, Ohio, presents a mixed picture. While one customer reported a severely negative experience involving alleged negligence, mishandling of their pet, lack of empathy, and fraudulent paperwork, another customer described a positive experience with gentle and timely service for their puppy's vaccinations. This stark contrast underscores the importance of thorough research and due diligence when choosing a veterinary care provider. For local users in Singapore, this case serves as a reminder to seek comprehensive information, including multiple reviews and potentially direct inquiries, to ensure the chosen pet hospital aligns with their expectations for quality, safety, and ethical care. It is crucial for pet owners to prioritize the well-being of their animals and make informed decisions based on a thorough evaluation of available options. The category 'Pet Hospital' suggests a broad range of services beyond just vaccinations, but the specific offerings of Vetco Vaccination Clinic remain somewhat unclear based on the provided information. Further investigation would be needed to gain a complete understanding of their environment, services, features, and overall quality of care.
Vetco Vaccination Clinic Photos



Vetco Vaccination Clinic Location
660 Chestnut Commons Dr, Elyria, OH 44035, USA
Reviews
June 1, 2024 I almost lost my dog due to the negligence and unprofessionalism of the staff at the Vetco Clinic. During the appointment, a veterinary assistant restrained my 10 pound non-aggressive dog so tightly that my dog stopped breathing. None of the “professionals” at the clinic recognized my dog’s signs of distress until I called out that my dog’s tongue was plum/blue color. This level of restraint was entirely unnecessary and demonstrated a clear lack of proper training and awareness regarding the handling of small animals. The incident was not only traumatic for my pet but also for me as an owner. Additionally, there was an overall lack of empathy from the clinic staff. To make matters worse, the clinic later submitted fraudulent paperwork that inaccurately documented the events of that day. This unethical behavior further eroded my trust in their practice and raised serious concerns about their integrity. The health and safety of our pets should always come first, and unfortunately, this clinic failed in their duty of care in a profoundly distressing manner. I hope this review serves as a cautionary tale and prompts the clinic to reevaluate their practices to prevent future incidents.
Jun 13, 2024 · Cassandra HorwedelI got to my appointment on time and they were ready for us. They treated my puppy very gentle and loving, and her injections were not a traumatic experience to her.
May 20, 2024 · Rose PedidGave us a package when we only wanted individual vaccines, gave a rabies shot when records were provided that he already had his rabies vaccine. $60 5 in1 shot turned into $160 real quick without approval.
Oct 12, 2023 · Ashley TarantoI wish I didn't take my dog to this place! Birthday incorrect, breed is incorrect on my paperwork. The guy taking my information was a jerk.
Apr 26, 2023 · Gloria CaraballoEasy to schedule. Very good staff
May 01, 2024 · Terri GorgonePet Hospital

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