VETCO Vaccination Clinic at PETCO

Worst customer service ever. Literally Would NOT give me(or company requesting it to fill meds) my dogs prescription even though it is valid. They messed up approvals. Literally told me I had to bring my dog back into be Re-examined to have the company requesting the RX to get access to my dogs Rx...even though Everything is Up to Date! Scam in my opinion.

New clinic. Nice. They did what we needed them to do and continued with our day. I do prefer our regular vet but this worked and prices were fair.

I took in a 5 week old kitten with diarrhea, they said they only see pets that are over 6 weeks and healthy, they couldn't do anything for me. They only do shots and vaccinations.... Something that would have been nice to know when I scheduled online. The store gets 2 stars for friendly staff, good products, and clean building.

Rude staff although Vet knew his stuff. Treated like a third class citizen, I will not be back. I understand you are busy and give 4 minutes for each appointment but why schedule like that to be so snappy and short with customers? Ever thought about adding a couple minutes to each appointment to treat people with a little more respect? I don’t care if the vaccines were $1 each, I would never return.

If you love dog DO NOT TAKE HIM TO THIS VETCO! How can someone that has no idea how to handle a dog be hired to register and check the dogs going for a vaccine? EXPLAIN this to me PLEASE!!! My trained 1 year old Rotty pup was behaving PERFECTLY when this incompetent person immediately got scared with my dog, thought it was a great idea to put a muzzle on him (first time for him) and say: "oh no, I can't with this dog, he is staring at my eyes, he is growling" then 2 other vaccination personnel surround him, 3 against one + choke collar + leash PLUS muzzle!!! HOW IS A DOG that has NEVER been treated like this supposed to react???? YOU DON'T NEED a VETERINARIAN DEGREE to have common sense! Obviously he did not like how he was being treated and OF COURSE since dogs done talk, they growl to show they are not ok. Super sad he was discriminated and at such a young age... You would think that people that get jobs with animals would know how to behave around them...